try this if you haven't yet http://forums.holdemmanager.com/rele...e-release.html

sinful!

i stupidly havent even tried HEM on bodog i just read some posts in the zoo... oops..

0. Make sure you have installed the latest Beta version.
1. Note your database connection settings from the database management
2. Close holdemmanager
3. Go to the folder config in the holdemmanager installation path
4. Rename the file holdemmanager.config to holdemmanager.config.corrupt or sth. like that.
5. Under Vista make sure that UAC is switched off or check the administrator settings for holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe under properties->compatibility
6. Restart Holdemmanager
7. Holdemmanager reinstalls and displays some messages and warnings
7a. A new holdemmanager.config file is generated
8. Reconfigure your database connection
9. After successful start reconfigure your Auto-import settings
10. Table manager should start again.


If none of that helps, I would suggest a clean reinstall:

http://faq.holdemmanager.com/questio...o+Uninstaller+

http://faq.holdemmanager.com/questio...g+Preferences+

1) Export any custom HUD configs individually, make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files. If you have custom filters/reports/stats, just copy the entire \holdem manager folder before uninstalling.
2) Uninstall HM with www.revouninstaller.com using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloa...ager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.
6) Test if it for a while and see if it works


A few people are having issues with the BHG but it seems to be related to their software, and not ours.

Update to the latest beta from our forums - http://forums.holdemmanager.com/rele...lease-3-a.html

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...esn't+Work

*Post the answers in a new thread on the HM Forums - http://forums.holdemmanager.com/index.php

hai fozzy quick question,

sometimes when i play two sessions that are pretty close together in time, hem records it as one big session...is there a quick&easy way of changing the settings in hem so that it records them as separate...sort of like a timer after last hand played means session has ended? hope makes sense loler?

ty for any help

Close HM

C:\Program Files\RVG Software\Holdem Manager\Config\HoldemManger.config

Open with > Notepad

Approximately at line 60:

30 minutes of no playing = new session

I use 5 minutes

woah that was quick, ty sir

hai again fozzy!

i have just done this and got rid of all my ftp hands (wonder why i chose today eh )

question is, after i purged them there was a pop up saying somethin about "if you want to vacuum your hands click options etc

my question - do i *need* need to do this? im a bit of a computer ****** and if it is not essential, i won't bother..?

thanks again for the help!

You should run the HM PGTune feature after a purge, and it is a good idea to tune the DB regularly (once every month or so is sufficient) - http://faq.holdemmanager.com/questio...s+Optimization

If you have any problems or errors while using that HM automated method, you can use the manual method - http://faq.holdemmanager.com/questio...lyze+Database+

A problem has occured for me after joining the Boss network.

I have three different huds to choose from, one of them being the default hud. This is not the hud that I want to use.

So to the problem: I set up the hud that I want to use, with positions and so forth. However, clicking "save positions" does not do it, after restarting HM the default huds takes place. I can, by right-clicking on each table in the table manager, choose the hud that I want (the "restore positions" option does not work for this, I have to do it table by table). I have in HM chosen that the default hud shall not be used for Boss and that the hud that I want shall but it does make it either.

Any idea?

Thanks, Vanilla

This is usually because the Use For tab is improperly configured for one or more of your HUD layouts and/or you are not selecting the proper HUD from the Choose Configuration: drop-down menu. The Default HUD should be set to a site you never play, and make sure none of the other layouts have conflicting rules. Any time HM isn't sure which HUD to use, it will revert to the Default HUD (even if it is set to a site you never play).

http://faq.holdemmanager.com/questio...se+For+-+Tab+3

http://forums.holdemmanager.com/showthread.php?t=13936

Working fine now. Thank you, sir!

Can you explain the tournament $EV adjusted winnings and how that's calculated?

Luck Adjusted Winnings compares the change in the equity you have at the beginning of a hand with the end of the hand.
It only is calculated for hands where an all-in situation (before the river) takes place. And only can be calculated for single table tournaments.

Example:
$10 husng -->50% flip--> it works something like this

1500 vs 1500 chips:.

You win the SNG 50% of the time--> and your equity will be $20 (EV Diff = -$10) but 50% of the time you lose and your equity is $0. (EV Diff = +$10)

You Luck Adjusted Winnings will be the SUM of all the EV Diffs + your final equity.

Your final equity will be either $20 (if you win) or $0 (if you lose)
So in this example (1500 vs 1500 chips) the luck adjusted winnings will always be +$10 (no matter if you win or lose)


----

2500 (hero) vs 500 chips:
-->50% coinflip

This time you win the SNG 50% of the time--> and your equity will be $20
but 50% of the time you lose and you will have 2000 chips and your opponent will have 1000 chips.

1500 chips are worth $10 in equity, so when you lose the hand your equity will be $13.33

So your EV is 50% * $20 + 50% * $13.33 = $16.66
Therefore if you WIN the hand--> and your equity is $20 (the EV Diff will be -$3.33) and if you LOSE--> your equity will be $13.33 (EV Diff = +$3.33)


----


Also watch EV video at: http://faq.holdemmanager.com/questions/120/EV+Explained

Read: http://forums.holdemmanager.com/mana...ituations.html

Thanks. The single-table only part is the biggie.

Hey, my stats are extremely off between my actual account balance, not sure what to do to fix this, its in the tune of ~100 discrepency (lost 100 in poker cashier, HEM is showing me breakeven lol)

Did you allow for deposits and withdrawls when comparing your account balance to your HEM balance?

As mentioned above, HM is not a bankroll tracker, it is a results/hands tracker. It also separates the Cash and Tourney results.

The most common causes of this are regional settings issues, multi-currency issues, or incorrect tourney results because the site doesnt provide detailed summary files with the hand files.

Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts), including Internet Explorer 9 (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

*Try creating a new UTF DB - http://faq.holdemmanager.com/questio...elete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questio...6+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questio...+-+Backup+Tips


http://faq.holdemmanager.com/questio...curate+Reports


If none of that helps feel free to detail the problem and send us a copy of your hands from the archive folder for us to test and compare results. Please zip and email the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com

Is there a way to import KOs and rebuys/add-ons on Stars?

They have to be edited manually currently because all of the necessary info is not in the hand histories all the time, or the summaries. The only way to get those details currently, is to request a playing audit but HM currently can't import and process those files with the results.

http://faq.holdemmanager.com/questio...lts+Sub-Tab%29

hello, have a weird issue not sure if it has been mentioned...

playing the 30$ superturbo 6 max on stars. but the results are recording incorrectly in my dataabse.

for a first finish database records it as 57.66 won instead of 112.44
for a second finish it records it as 0 won instead of 60.54
for a third finish it records it as 28.83 won instead of 0

all other places are correctly recorded as 0

how can i fix it so it is importing correct results?
thanks

alex

May or may not be an error. But for the adjust allin EV/EV $ Diff in the sessions tab, I'm not sure if somethings wrong or I have the wrong understanding of what it means. It seems like I'm running like the sun as my EV is much worse than actual winnings but when I actually check the hands in my sessions and see that hands like:

AA vs KK Allin PF
JJ vs A5 vs 55 PF is a negative EV diff meaning when my hands held it showed later on as if I 'sucked out' on the hand thus maybe resulting in the EV being off.

Not sure if its a software problem or my interpretation of this term is mistaken.

We are working on fixes for some stars tournament types. Most of them should already be included in this prerelease: http://forums.holdemmanager.com/rele...lease-4-a.html

Are you importing the summaries? You have to request tournament summaries manually: Pokerstars > Requests > Tournament Histories...
and import the data from the mail: http://faq.holdemmanager.com/questio...and+Histories+

Then import them manually to HM.

Stars now supports the automatic writing of summaries: http://faq.holdemmanager.com/questio...+Summary+Setup

EV diff is not the same as EV - its the difference between your equity and your win/loss.
Example: your equity is 60% for a 100$ pot. If you win the pot your EV diff is -40$ because you won 100$ which is 40$ more than your equity.
http://faq.holdemmanager.com/questions/120/EV+Explained

How do I run the HUD on Betfair? So far I have only used it with FT but you know...
In addition, Holdem Manager doesn't seem to import any hands from playing at Betfair today. Have I done something wrong?

If the hands are not importing the HUD will certainly not work. All ongame skins have been updating their software and changing the hand history path.

http://faq.holdemmanager.com/questio...+Betfair+Setup


Please update to the latest release - http://www.holdemmanager.com/Downloads/HmUpdate.exe


Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.


Try the table finder - http://faq.holdemmanager.com/questio...r+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Left-click and drag the red X to that table window

Click OK


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...esn't+Work

*Post the answers in a new thread on the HM Forums - http://forums.holdemmanager.com/index.php

Can you guys tell me if im doing the math wrong, or if HEM is calculating EV differential wrong? thx