NETELLER is required to perform periodic reviews on all accounts to ensure we have up-to-date records on file. According to our records your account has not yet been validated, and in order for you to continue enjoying NETELLER’s services, we need you to submit the documents to us by November 1, 2008. If we have not received updated documentation from you by this date, your account will be temporarily suspended until it has been updated.
Check out our website for more information on why we need you to submit new identity documentation.
How to validate your account
Validating your account is simple. All you need to do is email two documents to
validate@neteller.com.
Just follow these 3 easy steps and we’ll do the rest.
1. Verify your identity
Provide a digital photograph or scanned colour copy of your government–issued ID card, driving license or passport that clearly displays:
* Document number (ID number, license number, passport number), your full name and date of birth
* No black/blurred portions (all details must be in focus)
* All four corners of the document (i.e. no cropping)
* Expiry date that has not passed
* Front and back of the ID card or license
2. Verify your address
Provide one digital photograph or scanned colour copy of a paper utility bill or paper bank card/credit card statement that clearly displays:
* Your name and address
* An issue date within the last 3 months
* All four corners of the bill/statement (i.e. no cropping)
Acceptable utility bill statements include landline phone, heating, water, electricity, cable TV, internet and municipal government correspondence.
3. Email your digital photos or scans as attachments to
validate@neteller.com.
You must send these items to us using the email address registered with your NETELLER account or we will be unable to process your documents. Click here to see samples of acceptable documents.
The NETELLER Payment Network
