Quote:
Originally Posted by SteelTalons
sockyII, maybe you should read this book
I read this. It sucked.
We had a Dale Carnegie program at this 1 place I did phone tech support.
[the book came along with the program].
It sucked too.
Basically, it's all about kissing ass 2 succeed.
[I'm old skool that way. We WERE allowed to hang up on psychotic customers back then.]
No need 2 teach OP how to be a tool... just send him to NVG and let him read a few dozen threads there.