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pokerstars slotbonusround got disconnected pokerstars slotbonusround got disconnected

05-21-2015 , 04:49 PM
hi,my apoligies if this in in the wrong section,but its kinda of an whine and an bad beat

i was playing an slot in the pokerstars casino at 0.50 cent per spin
i finally hit the bonusround,and it was an nice bonusround as well..i was up 120 dollar in that round and still had 7 freespins left

thne the game freeze,and i got some errormessage,i had to close the client and reopen it again to be able to log back into that game expecting that the bonusround would continue ,but it didnt

my bonusround was gone and my balance wasnt updated,so i lost out on at least 120 dollar due to an bug at stars side

so,my question is,if any1 also have had this,i doubt that i am the only 1 experiencing this
pokerstars slotbonusround got disconnected Quote
05-21-2015 , 04:57 PM
What did PS-support say when you contacted them?
pokerstars slotbonusround got disconnected Quote
05-21-2015 , 05:06 PM
Quote:
Originally Posted by Sammy2bullets
What did PS-support say when you contacted them?
i looked on the website ,but i didnt see any livechat possibilitys or phonenumber for live contact,so i used the websupportpage about 1.5 hours ago
i know i sound impatient but im kinda scared it will somehow get lost and i have absolute zero proof,i have requested my last casino game history and it doesnt show on that either
pokerstars slotbonusround got disconnected Quote
05-21-2015 , 05:09 PM
If it happened like you say it did, I don't think you need to worry. Wait till support gets back to you.
pokerstars slotbonusround got disconnected Quote
05-21-2015 , 05:16 PM
What can you do, gotta lose that money
pokerstars slotbonusround got disconnected Quote
05-21-2015 , 05:17 PM
solid 1st post

Join Date: Sep 2007
pokerstars slotbonusround got disconnected Quote
05-21-2015 , 05:20 PM
Quote:
Originally Posted by Sammy2bullets
If it happened like you say it did, I don't think you need to worry. Wait till support gets back to you.
yes,i wil wait till support gets back to me,but i havent tried to spin that slot again also,maybe spinning it once will retrigger the bonusround..on the other hand im kinda worried if i spin it now that it will be more difficult for support to find any irregularitys

ah well,i will wait,thx for the replies
pokerstars slotbonusround got disconnected Quote
05-21-2015 , 05:34 PM
pokerstars slotbonusround got disconnected Quote
05-21-2015 , 08:43 PM
lol spinnaments
pokerstars slotbonusround got disconnected Quote
05-21-2015 , 08:46 PM
Quote:
Originally Posted by FranFran95
What can you do, gotta lose that money
pokerstars slotbonusround got disconnected Quote
05-22-2015 , 08:07 AM
Quote:
Originally Posted by Majik1973
Ask PS if they will send you the cherries at least.
pokerstars slotbonusround got disconnected Quote
05-22-2015 , 09:39 AM
pokerstars has casino now? Oh man, i miss stars!
pokerstars slotbonusround got disconnected Quote
05-22-2015 , 12:26 PM
A casino? Huh?? What other games are offered? Just curious, havent been on stars in forever either.....
pokerstars slotbonusround got disconnected Quote
05-22-2015 , 12:41 PM
They have an online brothel too
pokerstars slotbonusround got disconnected Quote
05-22-2015 , 03:48 PM
They will concierge hooker receipts
pokerstars slotbonusround got disconnected Quote

      
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