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MY ACCOUNT IS NOT WORKING WHAT IS GOING ON

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11-23-2007 , 09:34 AM

#26

Spechel EDD

CONFIRMED GIRL IRL

Join Date: Jan 2005 Posts: 14,076

op you might want to run an actual anti virus scan instead of spyware.

http://us.trendmicro.com/us/home/ this site provides you with a free scan which should take no more than 20 minutes on most pc's

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11-23-2007 , 09:38 AM

#27

GobiLux

old hand

Join Date: Jul 2007 Posts: 1,227

Quote:

That's a good one, but try using it in safemode, that keeps the trojan, or what ever it is from beeing actif during the scan!

gl

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11-23-2007 , 10:34 AM

#28

blankoblanco

Carpal \'Tunnel

Join Date: Dec 2006 Posts: 8,395

wow, gl OP. that crap is scary and i truly hope everything works out

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11-23-2007 , 10:37 AM

#29

VP$IP

Carpal \'Tunnel

Join Date: Aug 2007 Posts: 6,841

Quote:

I AM I_Killa_U, I play HU ON FULL TILT POKER, 83K WHAT is my account, I play limit, sorry this post is incoherent,

I just went to bed at 12AM, 7AM now, I wake up log in now and 0 in my account, I log in says my password doesn't work.

WTWTFWTF I'm shaking right now.

Ryan,
From your posts in other threads, it mentions that you had a roommate who slept on the couch. Any chance this was an inside job?

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Lol, I used to have a roommate that slept on the couch 7 out of 7 times a week. NEVER SLEPT ONCE IN HIS ROOM, ALMOST NEVER WAS IN HIS ROOM UPSTAIRS BECAUSE HE WATCHED TV 99% OF HIS WAKING HOURS. It was downstairs, my room was upstairs, every time I went downstairs at night to use the microwave or something, there he was.

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11-23-2007 , 10:44 AM

#30

Mrage

Pooh-Bah

Join Date: Sep 2006 Posts: 4,916

Wow this is terrible OP. Best of luck.

I'd like to add in addition to firewall / good virus protection, if you play mid to high stakes you should be keeping the bulk of your roll offsite if possible. You'll earn interest and won't be risking so much if something like this occurs.

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11-23-2007 , 10:47 AM

#31

ZanDa

centurion

Join Date: Nov 2007 Posts: 104

Quote:

I just went to bed at 12AM, 7AM now, I wake up log in now and 0 in my account, I log in says my password doesn't work.

How did you login and it said you had 0 in your account and then you say you can't login?

I don't get it.

Also AFAIK when you put your computer on standby the internet disconnects (because the whole point of stanbdy is that it cuts the power to things such as the network card)

If this was some kind of joke... I don't get it

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11-23-2007 , 10:58 AM

#32

Ryanski

journeyman

Join Date: Aug 2006 Posts: 351

Quote:

I just went to bed at 12AM, 7AM now, I wake up log in now and 0 in my account, I log in says my password doesn't work.

My bad, I worded it wrong. Whenever I turn on the comp. at the start of the day, I'm already logged in. So I didn't log in, but when I turned the comp. on, 0.00 balance. So, I started for a few seconds at it, and then closed the client and tried logging in, no go.

That virus scan by TrendSecure is almost done, so post results of it in a sec.

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11-23-2007 , 11:07 AM

#33

Ryanski

journeyman

Join Date: Aug 2006 Posts: 351

Thanks SE, here are the results of the scan from that site:

Files Scanned - a bunch, the screen is gone now..
Viruses Found - 1
Trojans/Worms Found - 0
Spyware Found - 6
Microsoft Vulnerabilities Found - 0

On the next screen, it has 6 types of adware that it asks to 'Pass' or 'Remove,' and underneath, the name of something is:

'Freeloader_SmitFraud,' with type 'Other' (as opposed to adware)

Actually, a final summary screen just came up, saying:

'Virus, Trojan and Worms Check Results:
0 cleaned, 0 Uncleanable, 0 Passed, 1 Deleted and 0 undeletable'

Thanks a lot for all the help so far....Full Tilt still not sent me anything...

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11-23-2007 , 11:16 AM

#34

Spechel EDD

CONFIRMED GIRL IRL

Join Date: Jan 2005 Posts: 14,076

http://www.trendmicro.com/vinfo/gray...ER%5FSMITFRAUD

I'd suggest if you have any other accounts anywhere else that you go and change your passwords immediately on a computer that is not the one that you are currently using or probably even in your home.

I dont even know if FTP has a number that you can call to immediately reach them so I cant even help you there. Their support almost takes forever in every one of these incidents.

Do you happen to remember what the virus was named?

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11-23-2007 , 11:16 AM

#35

jcmoussa

veteran

Join Date: May 2004 Posts: 3,198

ughughugh i hate seeing this [censored]. this happened to me last February and theres really no advice i can give you on this situation other than just stay calm. theres no real way to contact FTP support other than email, and it took them hours to reply. Actually the only reason they even replied was because i had a friend harass john juanda at a table and he had to contact them for me.

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11-23-2007 , 11:21 AM

#36

jmremote

journeyman

Join Date: Mar 2007 Posts: 294

This happened to me a few years back on party poker. My connection was really week and I was getting disconnected, for some reason I chose to bypass my router. Few days later I was online and my computer crashed and wouldn't reboot. I knew what was going on immediately. Someone hijacked my passwords and crashed my computer. Time I got it back my money was gone, luckily it was recovered so hopefully you will have the same fate.

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11-23-2007 , 11:24 AM

#37

Kiddmother

journeyman

Join Date: Jan 2007 Posts: 298

Wow!! Good luck OP ----- this must be killing you right now --- my only advice is to try to stay calm and obviously stay around today to wait for FTP to contact you. I'm quite hopeful that it can be rectified by them soon!!! And then once you get this fixed WITHDRAW some funds to your local bank or something!!!!

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11-23-2007 , 11:36 AM

#38

RiverHebrew2

veteran

Join Date: Apr 2006 Posts: 2,313

So sry man. I can't smypathy enough remorse for you. Don't worry, FTP could Freeze whoever was transferred money on ur account.

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11-23-2007 , 11:36 AM

#39

T-God

BFFwithBBV

Join Date: May 2004 Posts: 11,738

Make sure you PM the FullTilt reps on this site with this info

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11-23-2007 , 11:39 AM

#40

Ryanski

journeyman

Join Date: Aug 2006 Posts: 351

Quote:

I think it was 'Freeloader_SmitFraud.' There was nothing else in the summaries, so I guess this has to be it. Though I assume you read that already in my last post, so I'm not sure.

Ya JC, I remember that, I'm going to reread that thread. I took your advice and just talked to one of the pros, so hopefully he can get through to support.

I don't know if it matters, but I use Keypass when I log in (I may have included this in this thread, I forget).

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11-23-2007 , 11:41 AM

#41

jerseys

grinder

Join Date: Feb 2007 Posts: 476

If you were logged in and you had no money and then the password didn't work, it definately sounds like an inside job. Your room mate must have transferred the cash and change the password. If you were logged in all this time, I don't think anyone could log on to your acount from a different PC at the same time.

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11-23-2007 , 11:46 AM

#42

prodonkey

Carpal \'Tunnel

Join Date: Oct 2006 Posts: 14,597

it logs you out if you log in from another place, after giving you a chance to deny the connection.. so you most likely wouldn't have been connected if someone logged in from somewhere else.

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11-23-2007 , 11:46 AM

#43

VP$IP

Carpal \'Tunnel

Join Date: Aug 2007 Posts: 6,841

If you only found 1 virus (FREELOADER_SMITFRAUD) after never before having had a virus checker, then that is not the problem.

Quote:

FREELOADER_SMIT
This freeloader displays a fake or misleading message in an attempt to trick users into purchasing anti-spyware software, such as PSGuard or SpySheriff Anti-spyware products. These applications deceive users into purchasing its complete versions to remove supposedly detected grayware files. It is also capable of changing the default system background and other desktop settings.

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11-23-2007 , 11:47 AM

#44

Spechel EDD

CONFIRMED GIRL IRL

Join Date: Jan 2005 Posts: 14,076

I know this may be pretty stupid but is there anything in the transaction history? I also probably wouldnt want to go and do something as rash as blaming my roommate immediately without any proof so dont do anything rash just yet.

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11-23-2007 , 11:47 AM

#45

runout_mick

Pooh-Bah

Join Date: Apr 2005 Posts: 5,171

Quote:

If you were logged in and you had no money and then the password didn't work, it definitely sounds like FT has you flagged for suspected botting and has seized your funds while they investigate

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11-23-2007 , 11:47 AM

#46

TheStig

centurion

Join Date: Nov 2007 Posts: 140

Quote:

On condition that the roommate knew his password, as you can't change it without knowing it.

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11-23-2007 , 11:50 AM

#47

Spechel EDD

CONFIRMED GIRL IRL

Join Date: Jan 2005 Posts: 14,076

Oh and you can probably have support expedite their response time to you if you bug one of the pros that are on right now to try to get the sites staff to look through the emails to yours.

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11-23-2007 , 11:52 AM

#48

Ryanski

journeyman

Join Date: Aug 2006 Posts: 351

Sorry about this roomate confusion, I live by myself and have for the last few months. Basically no one has any idea I play poker, etc. No one has ever touched my comp.

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11-23-2007 , 11:52 AM

#49

VP$IP

Carpal \'Tunnel

Join Date: Aug 2007 Posts: 6,841

If the computer was in a common location, and someone could observe the user entering it every day, it would not be too difficult to get it. Another possibility would be a hardware keylogger plugged in between keyboard and computer.

These are just possibilities, not accusations.

(posted at same time as above post)

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11-23-2007 , 11:53 AM

#50

T-God

BFFwithBBV

Join Date: May 2004 Posts: 11,738

Quote:

On condition that the roommate knew his password, as you can't change it without knowing it.

But if he's logged in, then can't roommate change the registered e-mail, request a new password that gets sent to the new address and go from there?

BTW roomie is a [censored] moron if he really did this.

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