Hey,

I'm a longtime user of camtasia and have never really had any problems. Now a friend of mine tried to capture himself playing on Stars, and it appears that somehow the software only recorded a black rectangle where the table should've been. He can see his mouse move, but not the table.

He runs Win7 with Aero view.

Black screen + camtasia somehow ring a bell with hardware acceleration, but it's still strange...

1) Another friend of mine (certainly not a computer geek) had no problems taping on Win7 (with or w/out Aero).
2) Trying to figure this stuff out, we both tried taping windows that didn't use the aero-graphics gimmics of windows (like aim). That didnt work either
3) We couldn't quite figure out how to turn off hardware acceleration

4) Somehow I still think we're missing something completely unrelated.

Any ideas?

Thanks.

No one?

I'd try techsmith support. They even chime in via teamviewer. That's why you obviously paid for the software.

I've used Screencast-o-matic to record sessions and it worked very well and required almost no configuration....just open the website and drag a box around what you want to record and click record. You can do 15min vids for free so its a good option for someone who doesn't want to fork out camtasia bucks.