Desktop has gone black screen on me :( - Computer Technical Help

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Desktop has gone black screen on me :(

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01-10-2010 , 07:04 PM

dude113

journeyman

Join Date: Jan 2008 Posts: 376

Hey guys pc noob here. My computer seems to have flagged a virus; I ran a scan with malwarebytes and it yielded 11 infections in the results. Most of these were hijackdisplayproperties. I clicked to remove and it prompted me to reboot my computer.

I did so. When I logged back in my desktop was a black screen and a message came up saying windows explorer had stopped working. Wtf

I googles the problem (on my phone) and some are saying something about false positive or something. How serious is this problem? What do I do?

Halp plz

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01-10-2010 , 10:44 PM

Beavis68

Pooh-Bah

Join Date: May 2004 Posts: 5,814

it seems pretty serious. Can you get into safe mode? Do you have an install disk for your OS? Can you get to the point to select a system restore?

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01-11-2010 , 01:29 AM

dude113

journeyman

Join Date: Jan 2008 Posts: 376

Yeah, I can get into safe mode. I don't have the disk you mention. I think I can do system restore; will that get rid of the virus?

I don't really want to have to buy a new laptop

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