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Computer attacked by "ThinkSmart" Computer attacked by "ThinkSmart"

10-23-2010 , 06:39 PM
Yesterday my computer blue screened of deathed...

I was watching a show on megavideo when suddenly a program called thinksmart popped up telling me I was in dire danger from several trogans, malware, etc. Before I had the option to do anything, literally 2-3 seconds later my computer blue screened and I was forced to manually restart.

Now, whenever I log in to windows, a bogus program "Think smart manually overrides everything, including task manager and all internet/search/exe features. All I can do in install Think Smart.. which is obviously a bad idea. I've managed to get task manager up by starting windows in safe mode w/ networking, and I can kill the ThinkSmart process, but this still leaves all my computers features disabled, so I can't get to the stuff I now need to remove from my computer.

Any experience with this/ideas about what I can do?

Thank you very much

(Writing this from a different computer)
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10-23-2010 , 07:52 PM
Running malwarebytes and the like did nothing? You may have to do a Hijack log and have people more skilled than myself assist in decoding it if malwarebytes fails you.
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10-24-2010 , 03:11 PM
I think you misunderstand my situation... Think Point overrides every feature of my computer, including the start button/options and any sort of program usage. I can't get past Think point in order to install malwarebytes.
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10-24-2010 , 03:22 PM
Download Ubuntu. Burn it and boot in, then click Try it! Then go to the disc and backup everything you need on a CD/DVD/USB,... Shut down computer, put in Windows 7 CD and install it.
Computer attacked by "ThinkSmart" Quote
10-24-2010 , 04:58 PM
Again, I can't use a web browser to download anything.
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10-24-2010 , 06:01 PM
I managed to override ThinkPoint to the point where I could install malware bytes, but as soon i click scan the program shuts down. I'd imagine this is a result of the malware. Anyone know how to prevent/override this?
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10-24-2010 , 10:17 PM
Quote:
Originally Posted by ItTheAnd
I managed to override ThinkPoint to the point where I could install malware bytes, but as soon i click scan the program shuts down. I'd imagine this is a result of the malware. Anyone know how to prevent/override this?
When you tried to run it, was it in safe-mode?
Computer attacked by "ThinkSmart" Quote
10-25-2010 , 01:27 AM
Quote:
Originally Posted by Nsight7
When you tried to run it, was it in safe-mode?
Yes, safe-mode w/ networking.
Computer attacked by "ThinkSmart" Quote
10-25-2010 , 02:15 AM
Honestly, you are probably due for a reinstall. I would listen to the advice from a few posts ago about getting a LiveCD of Ubuntu Linux, copying your important hard drive contents (like music and/or video files you want to keep), and then reinstalling Windows.
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10-25-2010 , 02:29 AM
lot of bad advice in here

we need to run rkill
rkill will disable active malware temporarily until next reboot

http://download.bleepingcomputer.com/grinler/rkill.exe
http://download.bleepingcomputer.com/grinler/rkill.pif
http://download.bleepingcomputer.com/grinler/rkill.scr
http://download.bleepingcomputer.com/grinler/rkill.com
http://download.bleepingcomputer.com...r/WiNlOgOn.exe
http://download.bleepingcomputer.com...r/uSeRiNiT.exe

all links are rkill in different forms
you try until one works - if you see black screen come and go probably good run
you will notice also because popups gone

if rkill done job , download otl and run scan
http://oldtimer.geekstogo.com/OTL.exe

post otl log here
not reboot or switch off computer - wait my advice
Computer attacked by "ThinkSmart" Quote
10-25-2010 , 04:35 AM
Well it's on you, but I would 100% reinstall Windows rather then ruin my OS with tons of antimalware programs...
Other then that I'm sure that you can get onto your friend's PC and download Ubuntu from him. Then just boot in using live CD and backup your important data.
Then erase your whole disk/format and install Windows 7.
Computer attacked by "ThinkSmart" Quote
10-25-2010 , 02:08 PM
I agree with the Ubuntu LiveCD suggestions except I would partition your hard drive and install both Windows and Ubuntu.

The answers to any questions about partitioning, dual booting and using Ubuntu can be found here.
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10-25-2010 , 11:42 PM
I would only do whatever nibnedal says. He is a malware removal genius on these forums and rarely has to have someone resort to reformatting the whole OS.
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10-25-2010 , 11:54 PM
Quote:
Originally Posted by brett712
I would only do whatever nibnedal says. He is a malware removal genius on these forums and rarely has to have someone resort to reformatting the whole OS.
While this is true (nib seems very solid at this), I lean toward the idea that guys asking for help after the fact probably weren't well protected in the first place, thus not great at computers and the like. Having them run through an assortment of complicated maneuvers (OP's problem seems more virulent than average) might well destroy the problem, but it is probably just easier in the long run to back-up, reinstall, and then be more proactive in protecting one's computing experience from the jump. Just my opinion.
Computer attacked by "ThinkSmart" Quote
10-26-2010 , 01:46 AM
Just on a sidenote, for such tasks, www.pendrivelinux.com is pretty much the nuts as everyone who is able to switch on a pc should be able to create a fitting disk with the tools provided there. You can use any distribution you'd like.

For repair issues, I use http://www.knopper.net/knoppix/index-en.html as you don't need to install anything on your drive and it recognizes nearly every kind of hardware without having to look for drivers and install them on linux without knowing how. It's also pretty damn small if you're using it from a USB stick.
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10-28-2010 , 07:05 PM
got this thinkpoint thing aswell and got rid of it (well computer exert bro did) should i be worried about data like passwords that were on comp?
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10-29-2010 , 03:25 AM
Yes... I would be.
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