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05-30-2016 , 09:38 PM
it wont start. and Iv kind of messed the whole thing up.
so now i just want to unstall it to get i new and fresh, BUT evertime i try to unstall it, it pops-up an error message?? so im stuck with an
PostgreSQL installed on my laptop that doesnt work.

Pls help !
Problems With PostgreSQL.... Quote
Problems With PostgreSQL....
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05-30-2016 , 09:44 PM
Im seriosly thinking about to re start the whole computer because of this problem, iv have read and try many things but nothing work om my laptop with Windows 10
Problems With PostgreSQL.... Quote
05-31-2016 , 12:35 AM
Quote:
Originally Posted by heeenkeee
...i just want to unstall it to get i new and fresh, BUT every time i try to unstall it, it pops-up an error message?...
I assume you closed all programs? That you tried rebooting your laptop? You might have trouble uninstalling PG if some other program is using it at the time!

Please supply accurate, complete information
[1] What did the error message say?
[2] What version of postgreSQL is installed?
[3] Did you get postgreSQL to run HM2, PT4 or some other reason?
[4] Have you just upgraded to Win 10?
[5] If you search for how to COMPLETELY uninstall postgreSQL for your version x.x you will find detailed instructions on how to install everything & remove the user account that some versions of PG create. It's easy - just do a search!
Problems With PostgreSQL.... Quote
05-31-2016 , 06:38 AM
God Day Loki !

I manage to re-install PostgreSQL with and 2% gambling i downloaded HEM and there i could install it again. and after that run Pokertracker as usually
BUT now im facing a new problem^^ I cant reach my old database. Can i import my older hands in somehow?
Problems With PostgreSQL.... Quote
05-31-2016 , 07:28 AM
my other hands are on the other PostgreSQL, I checked on my computer and now I have 2 installed.

I know that the hands are still there but i cant reach them

In pokertracker i "can" choose both database but the other one i "grey-marked"...
Problems With PostgreSQL.... Quote
05-31-2016 , 09:34 AM
Quote:
Originally Posted by heeenkeee
...my other hands are on the other PostgreSQL, I checked on my computer and now I have 2 installed. [...] In pokertracker i "can" choose both database but the other one i "grey-marked"...
I need to check with HM support so DON'T DO ANYTHING UNTIL I REPLY LATER. Just answer the three questions below for now. I am 90% sure that the PG database for HM2 is coded differently to the PG database for PT4, but I think this problem can be solved

QUESTIONS:
[1] Do you still have HM2 on your computer? [if not DO NOT re-download HM2 yet]
[2] If you do still have HM2 - when you launch it does it connect with the old PG database?
[3] Do you still have the HM2 HH archive? It might be at C:\HM2Archive
Problems With PostgreSQL.... Quote
05-31-2016 , 10:36 AM
....sorry for my bad English but will try to explain again.
I have always played with PokerTracker 4, then crashes, the PostgreSQL.
I could not uninstall it so tried everything possible. In the end I download HM2 trial version just to be able to install PostgreSQL on new again.

All my hands are on my old PokerTracker database and not a single hand HM
Problems With PostgreSQL.... Quote
05-31-2016 , 11:52 AM
You should have explained this more carefully in steps in your first post
You should have mentioned PT4 & HM2 so as not to waste peoples time! I will let PT4 support deal with this.

I have reposted your question for you over at the PT4 sub-forum [post# 12704] & this is what I wrote:
[1] S/he had problems with PostgreSQL/PT4
[2] So s/he downloaded a new copy of PostgreSQL by DL'ing the HM2/PG install package [don't ask me why! ]
[3] Now s/he can't access his original PG which contains the database
[4] Wants to reconnect PT4 back to originally installed PG
Thanks!

The forum is here: http://forumserver.twoplustwo.com/16.../index121.html
Problems With PostgreSQL.... Quote
05-31-2016 , 12:12 PM
Okej thx ! After reading your latest post, i think understand what I ment. It looks like my problem that u allready had posted on another forum!
Many thx i will take a look at the link !
Problems With PostgreSQL.... Quote
05-31-2016 , 01:32 PM
Quote:
Originally Posted by heeenkeee
Okej...It looks like my problem that u allready had posted on another forum!...
No. I haven't got your problem. I put YOUR problem in the correct forum. Someone from PT4 support will answer you today or tomorrow probably. You could subscribe to the other forum so you know when your problem is answered. Good luck
Problems With PostgreSQL.... Quote
05-31-2016 , 04:51 PM
PT4 support has replied:
Quote:
Originally Posted by PokerTracker
..._Loki_, individual cases like that are beyond our scope of support in this thread - please have them create a support ticket on our website and a technician will walk them through what they need to do to get everything working again. -Kraada
So you need to login here: https://support.pokertracker.com/ & create the ticket
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