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Poker Tracker Site Problems? Poker Tracker Site Problems?

09-15-2007 , 05:20 PM
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Ok to use Ptracker now or what?
Poker Tracker Site Problems? Quote
09-15-2007 , 05:30 PM
So it's still ok to have PT running and importing hands? Just don't download any updates right?
Poker Tracker Site Problems? Quote
09-15-2007 , 05:37 PM
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So it's still ok to have PT running and importing hands? Just don't download any updates right?
Yes. But there are going to be no updates. The entire site is offline.
Poker Tracker Site Problems? Quote
09-15-2007 , 07:33 PM
what is the last "good" version of poker tracker?
Poker Tracker Site Problems? Quote
09-15-2007 , 08:12 PM
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what is the last "good" version of poker tracker?
There is no "bad" version of PT. The program files were not touched.
Poker Tracker Site Problems? Quote
09-15-2007 , 08:37 PM
Do people actually read any of the thread before they reply. There are a lot of stupid questions that have been answered more than once if you take the time to read the thread. It isn't that long.
Poker Tracker Site Problems? Quote
09-16-2007 , 05:34 AM
Summary as I understand it:

- The Poker Tracker site is offline due to it having been hacked.
- No versions of the Poker Tracker program were known to be modified. There is no issue with running your current version of Poker Tracker.
- Poker Tracker tries to connect to the site when starting to check for updates. You can disable this in the Help menu since it causes a startup delay due to the site being down.
- No one is in any danger of malware from running Poker Tracker.
Poker Tracker Site Problems? Quote
09-16-2007 , 06:51 AM
Ptrack pat: if you aren't familiar with internet security, feel free to drop me a PM, I will give you some tips. I used to work as a security consultant.
Poker Tracker Site Problems? Quote
09-16-2007 , 07:49 AM
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Summary as I understand it:

- The Poker Tracker site is offline due to it having been hacked.
- No versions of the Poker Tracker program were known to be modified. There is no issue with running your current version of Poker Tracker.
- Poker Tracker tries to connect to the site when starting to check for updates. You can disable this in the Help menu since it causes a startup delay due to the site being down.
- No one is in any danger of malware from running Poker Tracker.
This is true. However, the site is offline now because I had my hosting company take it down until they were able to take care of the problem. They were working on it until very late Fri night/Sat morning so I requested that they leave it offline even if they got things resolved so that I could check all the files again as soon as it came back up. They did tell me it was resolved but now I've been trying to get a hold of them this weekend to restart it and they aren't answering my emails despite saying they have 24/7/365 support (they don't have phone support on weekends). So I don't know when exactly it will be back up.

I will certainly be searching for a new hosting company ASAP so there may be some additional downtime again when I move over there.

The PokerAce folks have graciously allowed me some space to load the PT install files so if anyone needs to download the program again or needs a new code PM me here.

Thanks everyone for your patience.
Poker Tracker Site Problems? Quote
09-16-2007 , 12:56 PM
I believe I updated pokertracker just before the site went down and before I read any warnings. Should I be concerned about logging into any of my accounts?
Poker Tracker Site Problems? Quote
09-16-2007 , 06:02 PM
I had no problems with PT until today, it ran fine, did not check for updates. Just today I was running PT FTP and 4 tables and PT hung and would not close regardless of what I did. Turned off my laptop, rebooted I open PT and it gives me a screen to login as admin (Vista user) should I be worried? Any advice?
Poker Tracker Site Problems? Quote
09-16-2007 , 06:31 PM
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I had no problems with PT until today, it ran fine, did not check for updates. Just today I was running PT FTP and 4 tables and PT hung and would not close regardless of what I did. Turned off my laptop, rebooted I open PT and it gives me a screen to login as admin (Vista user) should I be worried? Any advice?
The database needs repaired. With PT closed, from the Start menu select Control Panel > Administrative Tools > Data Sources (ODBC) click on the System DSN tab, click on the PTRACK entry and click the Configure button. Then on the next window click Repair and then OK when prompted. If you still have problems send me a PM.
Poker Tracker Site Problems? Quote
09-17-2007 , 12:02 AM
Hey Pat time for a well deserved break whilst the ISP revamps the server?

Splices..once a pr4t, always a pratt.
Poker Tracker Site Problems? Quote
09-17-2007 , 04:59 AM
ptrack_pat, please send me the 2.17.00 patch, because 2.16.03d not working with new ongame handhistorys.
Thank You, csucsu52
Poker Tracker Site Problems? Quote
09-17-2007 , 11:50 AM
The site is back up. Is it ok to download an update?
Poker Tracker Site Problems? Quote
09-17-2007 , 12:49 PM
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The site is back up. Is it ok to download an update?
Yes, you can. I have disabled the forum though until I can get to it. The IP changes haven't propagated to my ISP yet so I can get to the forum yet.
Poker Tracker Site Problems? Quote
09-17-2007 , 04:00 PM
I'm currently going through and trying to answer all the emails I've missed. If I don't reply to anyone please resend your email, this is a daunting task, there is a lot to reply to.
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10-06-2007 , 10:21 PM
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The site is back up. Is it ok to download an update?
Yes, you can. I have disabled the forum though until I can get to it. The IP changes haven't propagated to my ISP yet so I can get to the forum yet.
Hey Pat. I'm going to get PT set up on my new PC. Should I ask you to deactivate my past key through PM here or on the forums?
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