Quote:
Originally Posted by crockpot
don't take this as a flippant remark, but if you think this is a questionable cashout process you have no idea what this industry is really like.
anyone who has been in this game for awhile has gotten robbed for a large sum at some point when a sportsbook decided they could make more money by stealing than by doing business legitimately. even when people do get paid, it's a long and tense process: ask people how they felt during the neteller freeze.
getting everyone paid here is going to be quite the logistical effort. i know that is hard to appreciate in the middle of all this, but the new owners deserve credit for making this a priority.
ClockWyze took the time to personally call me and discuss the situation and my options for getting my money out, and he is handling people's concerns with personal messages and emails. can you see a member of BetCRIS's ownership group taking time to do the same? how about WSEX or cascade or betonsports or...
I understand just how bad it is, and the U.S. being behind the times and favoring prohibition over logic is the primary reason. That said, there are a handful of trustworthy sportsbooks out there right now willing to serve our market despite that situation. I'm always careful to stick with books that have a good reputation, but even then there's some risk. To Matchbook's credit, they've been one of those books for the most part, but the process they're going through right now turns everything upside down.
I had money on Pinnacle when they pulled out. I had money on Neteller for months when their funds were frozen. So the comments from me aren't coming out of ignorance, trust me.
To your point, it could absolutely be worse. I trust that ClockWyze means well, but that doesn't mean Matchbook gets a pass here. The credit card thing still doesn't make a ton of sense and is just asking for problems. The fees, still not fair to customers who had no warning. For a company to come in and buy out another company, and completely change the way it does business, to pay for a legal opinion in what has always been a murky legal environment... well that's not cheap. If they have the money to come in, make that investment, hire lawyers, etc... then the processing costs are a part of it as well. In business most mergers and acquisitions involve some up front costs that are later covered by future profit. This isn't as black and white as it's made out to be. Simply a matter of doing the right thing imo. They don't deserve an F for how they're handling this, but it's far from an A as well.