Thanks for tarding up the boring thread guys. I'll try again when you're all off your periods, kthx.

I gave you a proper answer. (I am also a lawyer who has dealt with these types of things before). Your mom doesn't have a case and it is unlikely that a case will be filed against her.

However, if she want to save the listing, she should do her best to explain what she was trying to accomplish (perhaps she can express that she was eager to move things along and wanted to get as much information about the property while she was there since she was of the understanding that the client wanted to move the property as fast as possible).

mom could try the hail mary of telling potential client it's better to discover this now than later when someone's doing a walkthrough and figures out the house has broken plumbing or whatever. thus, she can be a "good realtor" and say something like "now we can get this system fixed up and market it as a completely new system" or whatever. mom can maybe offer to pay for re-sodding as necessary due to digging, if she's the listing agent, obv.

Thanks. Your post was appreciated.

To be understanding your horror. If someone were to show up at your home, and say, break the front window, you would expect them, to expect you, to be a happy camper. To accept that small issue as normal, and for you too happily spend your money to repair the damage. All because they never intended to harm your property, even though they were the ones to cause the damage.

Because only someone on their period would be angry they had to replace something they lost. ..........That would be you and your mom then, who must be on your periods to be mad about losing out. got it now, kthx bye

There are at least three big problems with the bolded sentence.

"Backyard is a beautiful artificial wetlands. Great for birders and other wildlife watchers!"

I like this response a lot, but not sure about paying for resodding. If that is something she would consider I would be sure to make it clear it would come out of the commission only after sale and have it in a writing. Even if she gets the listing there is no guarantee it would sell especially in this market.

I am in sales and have had some things go terribly wrong and still ended up getting the client. If it were me, I would call and apologize and try to state the quoted, how "we are lucky" we found out now intead of during a final walkthrough or worse, after the sale when the homeowner may have problems if it wasn't included in the disclosure.

I have been known to send gifts to pissed off clients and find it is usually appreciated even when they are angry. It shows you know you made a mistake, you vaule the relationship and care to make amends without coming right out and saying "I screwed up". I would probably send her a nice floral arrangement with a card that read something like "freshly cut flowers are a nice touch when showing a property, I am looking forward to listing your beautiful home" along with a business card.

I would also tell friend who referred her about what happened, it is clear it was just an honest mistake and she was trying to help. Better to hear it from your mother though than a pissed off friend.

?

reading this made my brain hurt.

When you come to this forum you get the good with the bad. The worse your thread the more bad you get. Not to mention this is the second time you started a thread that's been ridiculed for being worthless.
IMO stop making new threads.
The infraction points you will receive should serve as a reminder

First mom, now op...