I don't know where to put this thread so puted him here.


Few days ago i wanted to contact netteller so i went to chat support (the most faster and easiest way ) but i only found this message

"We currently do not support chats. Please use the Ask a Question function to submit an email enquiry".

So did they canselled chat support or what?
I they did i just don't understand why, live chat is the best online support.

When i choose moneybookers or neteller i chose neteller only because of chat support.

And of course i send them a mail and tehy dodn't respond me jet.

Stupid if they cancelled the faster and best way to communicate with online support

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NETELLER made a business decision to stop providing service using Live Chat as of March 2010.

We are committed to providing the best possible service to our members. After much consideration we realized that chat simply did not effectively serve our members' needs. We recognize that many of you appreciated speaking with us directly via chat. Unfortunately, our internal security policies, meant to protect your information and privacy, prevented us from helping you effectively via chat. Typically, we could answer simple questions on chat, but for everything else, we had to ask you to email another department, or call you on the telephone to truly help you out. We felt this was inefficient and unfair to you, our members.

By using telephone, callback requests, or submitting your questions online using Email Support, you can have your question go to the right place every time with a lot less waiting, and we can respond to your emails and calls much faster than ever before.
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imo

lol people still use neteller?

what do you use?