Hello!
First of all, we're truly sorry that this is the experience you've had. That's definitely not what we want for our users.
We're always here to help you with everything that went wrong; all of this can be checked and fixed. Please let us know exactly what changed and when it started so we can restore your Hand2Note setup as quickly as possible.
And sure, we're always open to dialogue and constantly working to improve Hand2Note, so any specific feedback from you would really help us understand the issue better and improve Hand2Note.
You can reply here or send an email to
[email protected]. Thanks in advance!