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Issue with Hand2Note Reports

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06-26-2025 , 08:02 AM

LeDands

stranger

Join Date: Feb 2025 Posts: 9

So I just bought hand to note and on the reports sextion it would shoul my graph, bbs/100 and all of that. Then the graph became a straight line. So the software kept tracking hands, but now it would not show the result of these hands in the reports section, how to fix it? I play on CoinPoker

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06-26-2025 , 08:39 AM

LeDands

stranger

Join Date: Feb 2025 Posts: 9

So here is and image from a session I just made.
Show I played a few hands, shows there was some money won, but no graph.

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06-26-2025 , 08:50 AM

LeDands

stranger

Join Date: Feb 2025 Posts: 9

And here comes my stats and graph from the reports section so far:

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06-26-2025 , 08:50 AM

LeDands

stranger

Join Date: Feb 2025 Posts: 9

The stats make no sense, since I play NL25 mostly and NL10 sometimes.

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06-26-2025 , 12:00 PM

Hand2note

Hand2Note Support Team

Join Date: Oct 2015 Posts: 2,273

Hello!

Could you try opening Configuration -> Currencies and disabling the automatic exchange rate adjustment

Then, set the exchange rate to 1 for both USD/CPCC and USD/MNT.

After that, rebuild the statistics: Database -> Clean & Rebuild Statistics

That should fix the graph displaying.

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06-26-2025 , 01:18 PM

LeDands

stranger

Join Date: Feb 2025 Posts: 9

Thank very much. Now the stats show that so far I am only losing 160 dollars, hice is the correct amount so far.

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