The latest room update has caused problems and Hand2Note doesn't work there at this time. We are aware of the problem, our development team is working on the solution. I can't give you the ETA, but we'll do everything possible to restore the support shortly.
You can follow the updates in the bottom right corner of Hand2Note main window (Click on "Updates" to see the updates history). Also, we have Telegram channel -
http://t.me/Hand2Note , and Discord -
https://discord.gg/hand2note where we post update news among other announcements.
Thank you for contacting Hand2Note customer support. We apologize for the inconvenience.