H2N + Asia not counting hands on SUPREMA POKER
Join Date: Jul 2010
Posts: 4
Ive been trying to use H2N with Asia Addon to import Suprema Poker hands and its not working..
I already follow some steps i found (Reset to default GameTypes.. Rebuild my stats, checked Enable HUD with hand history converters and UNCHECK Disable rooms compatibility auto uptades)
i run as adm both programs, and still not working..
Join Date: Oct 2015
Posts: 1,779
Hello. You can record the hands, only when you open the table
Could you please check the Hand2Note updates, it should be the version 3.3.1.59 (also make sure you have disabled the "Disable rooms compatibility auto updates" option in Configuration-> HUD then restart Hand2Note
Join Date: Jul 2010
Posts: 4
Join Date: Jul 2010
Posts: 4
Join Date: Oct 2015
Posts: 1,779
Could you please close Hand2Note and reinstall your poker room client (please select the English language for installation)?
After that run Hand2Note first and then run your room as administrator.
Join Date: Jul 2010
Posts: 4
Join Date: Oct 2015
Posts: 1,779
We have forwarded the issue to our development department for investigation.