I purchased today 4.1 version of H2N. I was expecting to normally proceed to the game, when I will be done with importing config and other hands. What I faced was
"System.InvalidOperationException: No players with hands in the database
at Hand2NoteCore.HandDatabaseFunctions.GetMostRelevan tPlayerId(HandDatabase database)
at Hand2NoteCore.DatabaseFunctions.GetMostRelevantPla yerId(Database database)
at Hand2NoteCore.ReportDashboardFunctions.GetMainRepo rtDashboard(ReportEnvironment environment)
at Hand2NoteCore.ReportDashboardFunctions.GetInitialR eports(ReportEnvironment environment, LastOpenedReportConfig lastOpenedReports)+MoveNext()
at System.Collections.Generic.LargeArrayBuilder1.AddR ange(IEnumerable1 items)
at System.Collections.Generic.EnumerableHelpers.ToArr ay[T](IEnumerable1 source)
at System.Collections.Immutable.ImmutableExtensions.F allbackWrapper1.get_Count()
at System.Collections.Immutable.ImmutableList1.Create Range(IEnumerable1 items)
at Hand2NoteCore.AppFunctions.LoadReportDashboards(Ap p app, CancellationToken cancellationToken)
at Hand2NoteCore.AppFunctions.LoadReportDashboards(Ap p app)
at Hand2NoteCore.AppFunctions.LoadApplication(ILogger logger, IHudIpcChannel hudIpcChannel, ITableWindowsProvider tableWindowsProvider, Clipboard clipboard, IServiceProvider serviceProvider, AppLoadingObserver observer, LoginResponse loginResponse)"
which pops up every time I launch the programm. I have tried importing config according to the given instructions. The import does not launch, bc it cannot find the required format of files. Then I tried specifically created command "convert h2n 4.0 config ...", which also gave me the same result with the error meantioned above. I even tried to import my hands manually, what also didnt give me any success.
I would like you to fix the issues and prolong the subscription for every day of the issue´s presence.

Hello!

We're sorry for the situation you faced.

Could you please zip and send your logs folder and the Config folder from the root Hand2Note folder

We'll check what happened. Thanks in advance!

https://dropmefiles.com/39Lm2
there you can find the required folders.

https://dropmefiles.com/39Lm2
this is the zip with the required folders

Thank you for the files!

I'l look through them and send you a reply within a few hours!

Hello,
few days has already gone by. So, how are thing at the moment?

Hello,
few days has already gone by. So, how are the things? Is there any progress/updates? How long more is it gonna take?

I'm sorry for not letting you know about the investigation process. I'm still working on your case and will send you a reply as soon as I get any updates!

Could you please also send us your email address, so I'll send you a reply to it You can also send us a request to [email protected] if you don't want to share your email address here. Just mark that it's for the 2+2 request.