Hi. I can't open the soft.



System.ComponentModel.Win32Exception (0x80004005): Acceso denegado
en System.Diagnostics.Process.StartWithShellExecuteEx (ProcessStartInfo startInfo)
en System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
en Hand2NoteCore.Integration.IntegrationHost.Start()
en System.Threading.Tasks.Task.Execute()
--- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción ---
en System.Runtime.ExceptionServices.ExceptionDispatch Info.Throw()
en System.Runtime.CompilerServices.TaskAwaiter.Handle NonSuccessAndDebuggerNotification(Task task)
en Hand2NoteCore.Loader.B.MoveNext()
--- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción ---
en System.Runtime.ExceptionServices.ExceptionDispatch Info.Throw()
en System.Runtime.CompilerServices.TaskAwaiter.Handle NonSuccessAndDebuggerNotification(Task task)
en Hand2Note.App.<LoadAsync>d__7.MoveNext()
--- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción ---
en System.Runtime.ExceptionServices.ExceptionDispatch Info.Throw()
en System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
en System.Windows.Threading.ExceptionWrapper.TryCatch When(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Hello!

We're sorry for the delay with an answer.

The described issue is likely associated with the antivirus trigger. Please, try the following steps:

1) Add the entire Hand2Note folder to the exclusion list of your Antivirus or Defender

2) Delete the h2nHost.exe file from your Hand2Note folder (C:\Program Files\Hand2Note\integration by default). If there is no such a file, that's OK. Just skip this step.

3) Run Hand2Note as administrator and check if that helps

Note: here's the instruction for Defender: https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26#ID0EBF=Windows_10

Didn't work. I load H2N and it's just stuck on "Loading".

Same error stuck on "Loading"

Hello daxile and Shiro9412

Could you please specify a version of your Hand2Note

If you use Hand2Note 4.0, it's no longer available for use. We've shut down it yesterday.

Your hands and settings are safe. You can import them to a new Hand2Note 4.1 using this instruction: https://hand2note.com/Help/how-to-migrate-to-hand2note-4

If you face any difficulties, you can contact us on [email protected]

It is impossible to open Beta version. Therefore I cannot export anything at all.