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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

05-05-2014 , 11:37 PM
Quote:
Originally Posted by greenwallet
I have again reported an ongoing technical glich in respect to shootouts on Pokerstars. It has been going on for over a month. Initially it is like I have neevr explained this to them. originally they denied the problem than minutes later admitted one existed. Again they ask for log files and nothing gets resolved. The level of compenancy seems at an all time low.


do you mean tables not opening/you sitting out and blinding off when you get moved one table to another?

this thread might be helpfull if so
http://forumserver.twoplustwo.com/28...-goes-1352514/
[PokerStars] Software Improvement Thread Quote
05-06-2014 , 05:46 PM
Hi, is it possible to improve the cash game filter/easy seat so you can specify different game types at different limits? I'm wanting to play 25NL including deep ante and 50NL excluding deep ante.
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05-07-2014 , 09:40 AM
Quote:
Originally Posted by whitesnow
nice try to get a freeroll. why do you play when you know there will be connection problems? next time wait until connection is better. Seems fair how pokerstars handled that.
Trolls gonna troll. I intentionally played when I knew for certain there would be connection problems to get frustrated and lose in order to get 3 BI's from PS.

If you truly believe that .. I can't say what kind of person you are in this forum with these filters.
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05-07-2014 , 09:42 AM
Can someone please tell me what the latest version of Stars 6 is ? Build , and server version or protocol version if those actually change with updates ?
[PokerStars] Software Improvement Thread Quote
05-07-2014 , 09:45 AM
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05-07-2014 , 09:50 AM
Is there a difference between .eu ? Because I've got build 7970 and my friend claims to have 7972.

After last update , which caused my HM1 hud to stop working , I reverted back to an old version . I kept avoiding updates till at one point I got a message I wouldn't be able to access lobby if I didn't upgrade.

I closed PS with task manager .. but for some reason noticed it was still on , and my hud was working.

Don't know what happened but assumed when I'd click on the pokerstarsupdate.exe link , it would update , but nothing.

My Hud currently works , so I assume i'm on the previous version I had reverted to.
[PokerStars] Software Improvement Thread Quote
05-07-2014 , 10:48 AM
Friend neglected to mention it was his Mac version ..grr. Question answered.
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05-07-2014 , 11:46 AM
I came to ask the same question. I was forced to update from version 7487 to 7964. What has changed between those versions?
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05-07-2014 , 03:53 PM
Quote:
Originally Posted by leviathan74
I came to ask the same question. I was forced to update from version 7487 to 7964. What has changed between those versions?
PS has the ability to force you to update your software. they can and do do it sometimes when major changes have happened.
You can see all the latest updates here: http://www.pokerstars.com/poker/room...software-news/
[PokerStars] Software Improvement Thread Quote
05-08-2014 , 12:30 AM
Quote:
Originally Posted by P0k3Y
PS has the ability to force you to update your software. they can and do do it sometimes when major changes have happened.
You can see all the latest updates here: http://www.pokerstars.com/poker/room...software-news/
i just come to pokerstars.eu when i click ur link...

this forced update sucks big time cause lots of table layouts got destroyed...but im sure stars doesn't give a f***
[PokerStars] Software Improvement Thread Quote
05-08-2014 , 01:17 AM
any chance when theres new update that you have little pop up box saying whats new in the update like hem PT etc does?

maybe ask if possible?
[PokerStars] Software Improvement Thread Quote
05-08-2014 , 02:34 AM
Quote:
Originally Posted by 22riverrat22
do you mean tables not opening/you sitting out and blinding off when you get moved one table to another?

this thread might be helpfull if so
http://forumserver.twoplustwo.com/28...-goes-1352514/
nope, 4 player shootouts, when two players join the final table it disconnects one. Pokerstars were informed over a month ago now and it still goes on.
[PokerStars] Software Improvement Thread Quote
05-08-2014 , 07:35 AM
Is it a known issue that the balance shown in the lobby does not update unless you click on the cashier button? Anyone else get this?
[PokerStars] Software Improvement Thread Quote
05-09-2014 , 12:29 AM
Your site/casino continues to disconnect customers paying rake to your casino/site. Multiple times today, yesterday and endless times in the last month you continue to disconnect customers from games they paid rakes to you for shootouts heads up.. Show customers some initiative and respect. You shelled out 541$ million dollars to protect your image from accusations. Spend some money and fix this problem. It shouldn't continue for one day let alone one month!
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05-09-2014 , 01:19 AM
Quote:
Originally Posted by WhySoPartyous
Android mobile app.

REQUEST: SnG registration -- Inside the confirmation popup, next to the OK/Cancel buttons ALSO give user a checkbox option:
"If full, register for another SNG of this type"
... just like on FTP.


REASON: I basically can not get into the 6max hyperturbos -- especially satellites during heavy traffic. But worse, I can ALMOST NEVER get into a HU hyperturbo match.
... I just want to be able to actually PLAY the damn things, without first having to "win" at some "quick-click twitch videogame".

Yay, good news, fast response! Apparently a temporary change (for low buyin hypers 6max/hu) is coming while they work on adding this kind of feature. Baard in the STT Suggestion Thread said in Post #2654 ( http://forumserver.twoplustwo.com/36...l#post43184702 )...

"we are planning on implementing this type of functionality for all our mobile platforms in the near future. I can't commit to any date right now, but I can say it is high on the list of priorities.

I do understand that it is difficult to register for certain Sit&Gos on mobile and that the changes we made to the lobbies in late April has not helped this situation. Therefore, we will revert to the old system for the tournaments that fill the fastest (<= $31 6 Max Hypers and all Hyper HU SNGs) until such time that we are ready to give you ‘Register for any’ on mobile."
[PokerStars] Software Improvement Thread Quote
05-09-2014 , 03:30 PM
how to close tournament lobby with mac client? i looked at blind structure and now the red closing button misses.

[PokerStars] Software Improvement Thread Quote
05-09-2014 , 07:01 PM
escape key or cmd +w
[PokerStars] Software Improvement Thread Quote
05-10-2014 , 04:10 PM
it would be nice to add the ability to filter by date / day.

I've just been scanning the lobby at SCOOP ME & satellites and had wanted to just look at days x, y and z.
[PokerStars] Software Improvement Thread Quote
05-12-2014 , 05:41 AM
Quote:
Originally Posted by Brown Gord
If no Stars rep does actually come in here and then do anything based on the feedback where can we try to talk to them, other than on an individual basis?
Quote:
Originally Posted by greenwallet
exactly. This thread is a waste oif time and for astetics only. They have employees almost daily in the riggie thread which is a joke thread. That tells you what they really care about customers. This thread is abadoned because they simply don;t care. Image and customer aquisition is more important than current customers.
Quote:
Originally Posted by krazykarter
They haven't entirely abandoned the thread, they still reply to technical issues via private message. But it would be nice if they still posted directly in the thread, at the very least to give people like greenwallet the impression that they are still reading it (and one post every 3 months to say they are still reading it isn't good enough).
Updates will start to become more frequent now. Keep in mind that while I personally have not been posting, the thread has been read a lot and feedback here is being considered.

Quote:
Originally Posted by theMBK
Getting some kind of bug on hypersimple (build 7294) with the Auto add-on dialogue:

That should be now fixed. Please let us know if you still see this issue.

Quote:
Originally Posted by lnternet
I would love to have the boom replayer offer a normal hand history format next to the replay format. Like weaktight http://weaktight.com/6665945 or any of the other normal hand history format sites.

I personally hate watching through hands on boomreplayer.
Thanks -- this is in our list of improvements to BOOM, although I can't give you any timeline of when this might be actually done.

Quote:
Originally Posted by hurtNCYDE
Right now there is a filter for hiding full tables which will help you find a table to sit at easier. What I was wondering is if there is any plans to add a filter where you can hide all tables that don't have any players with a particular note tag colour/unmarked players? This would help us be able to play with new opponents instead of just playing against the same opponents all the time.
This is not planned at this point.

Quote:
Originally Posted by greenwallet
I have again reported an ongoing technical glich in respect to shootouts on Pokerstars. It has been going on for over a month. Initially it is like I have neevr explained this to them. originally they denied the problem than minutes later admitted one existed. Again they ask for log files and nothing gets resolved. The level of compenancy seems at an all time low.
This is scheduled to be fixed in the next mobile client update which should come out before end of May.

Quote:
Originally Posted by ramlosa
This has proabably been up before.

What about a +1 Button so you can open a new table without going into lobby
Im talking about HU CASHGAMES.

Cheers
I assume you are referring to opening a new table with the same opponent? This is in our plans, although there is no specific timeline for this feature.

Quote:
Originally Posted by WhySoPartyous
Android mobile app.

REQUEST: SnG registration -- Inside the confirmation popup, next to the OK/Cancel buttons ALSO give user a checkbox option:
"If full, register for another SNG of this type"
... just like on FTP.


REASON: I basically can not get into the 6max hyperturbos -- especially satellites during heavy traffic. But worse, I can ALMOST NEVER get into a HU hyperturbo match -- I click a 0/2 and there is a DELAY then the warning popups... but I have to drag-scroll down to click OK and it is almost always 2/2. Rarely I click OK when it is 1/2 but by the time my click is recognized it is 2/2 so I get ANOTHER popup saying "Registration Closed". :sigh:

Either way I have to cancel out of THIS match, click Refresh, and look for a new 0/2 to attempt...

These fill-ups happen SO QUICKLY that I'm pretty sure there are players who multi-table these who are using auto-register scripts.

I don't and I don't. I just want to be able to actually PLAY the damn things, without first having to "win" at some "quick-click twitch videogame".
As Baard posted in the SNG thread, this is also on the list of things to be done with relatively high priority.

Quote:
Originally Posted by mega007
Hi, I am player from Russia. Excuse me for my English. Russian poker forum players advised me write here. Yesterday, in Zoom tournament i am push from SB to BB. BB short stack did not fold or call, he purposely make disconnect very long, really about 10 minutes.
After tournament i looked his statistics on Pokerprolabs http://ru.pokerprolabs.com/hipermatrix/PokerStars (his nickname hipermatrix)
ITM 100%. So, maybe he always use this bug for the win in zoom. Theoretically, player can reach final table for the 2 hands. First fold on bubble, second- before final table. I think, it`s really big problem for honest game. I wrote to support, but, i think, support don`t take an interest in this bug. So, everybody can use late registration on zoom tournaments, use endless disconnects and on second hand receive money.
Can Stefan from Pokerstars management anything write here about this? And what the players think about this problem?
My humble desire- maybe PS management give a little humble gift for my alertness))
To clarify, this is not really a bug in the sense of a software issue. This is a problem with the behavior of this player in ZOOM tournaments. Could you please PM me your PokerStars User ID and I will look into this further.

Quote:
Originally Posted by TheDefiniteArticle
Hi, is it possible to improve the cash game filter/easy seat so you can specify different game types at different limits? I'm wanting to play 25NL including deep ante and 50NL excluding deep ante.
This is certainly possible. We have this as an idea to explore further for Easy Seat, but at this stage it is lower in terms of priority relative to other tasks. In PS7 we are adding favorites and we have been actually thinking to merge this behavior there where per favorite you can specify number of tables you want to play. But again, this is a concept that we will look into further down the line.

Quote:
Originally Posted by mugenjin
Is there a difference between .eu ? Because I've got build 7970 and my friend claims to have 7972.

After last update , which caused my HM1 hud to stop working , I reverted back to an old version . I kept avoiding updates till at one point I got a message I wouldn't be able to access lobby if I didn't upgrade.

I closed PS with task manager .. but for some reason noticed it was still on , and my hud was working.

Don't know what happened but assumed when I'd click on the pokerstarsupdate.exe link , it would update , but nothing.

My Hud currently works , so I assume i'm on the previous version I had reverted to.
Versions of clients are different between each license and operating system as well. So COM Win is different from COM Mac, which are different from FR Win etc etc. If you still have an issue, please PM me the details.

Quote:
Originally Posted by leviathan74
I came to ask the same question. I was forced to update from version 7487 to 7964. What has changed between those versions?
7487 is quite an old version. It is best to have a look at the Software Improvements web site (soon to be updated with details for March and April release).

Quote:
Originally Posted by The Moo
any chance when theres new update that you have little pop up box saying whats new in the update like hem PT etc does?

maybe ask if possible?
Yes, this is in our plans. I am hopeful it could be done within the next few client updates.

Quote:
Originally Posted by Dunna100
Is it a known issue that the balance shown in the lobby does not update unless you click on the cashier button? Anyone else get this?
Which balance exactly are you referring to? PS6 or PS7?

Quote:
Originally Posted by G3K0
it would be nice to add the ability to filter by date / day.

I've just been scanning the lobby at SCOOP ME & satellites and had wanted to just look at days x, y and z.
Thanks. We don't have this specific ability planned at this stage. PS7 does allow you to filter by time range within each day, but not looking only at specific days of the week (or specific dates only).
[PokerStars] Software Improvement Thread Quote
05-12-2014 , 06:23 AM
Quote:
Originally Posted by OditeRussia
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05-12-2014 , 09:22 AM
Quote:
Originally Posted by OditeRussia
+1 Thank you Stefan
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05-12-2014 , 09:49 AM
Quote:
Originally Posted by whitesnow
option "dont show again" for pop ups and news like scoop2014, mission week, carnival, etc.
one time is enough for me. i dont like to see it after every login or pokerstars software opening.

too much, too often. closing all those windows might lead to tilt.

http://imgur.com/jTeNNat
http://imgur.com/EY3sRAa
http://imgur.com/q2DhE23

and i dont want to have links at my table like 100k depositor freeroll, buying play money,
you forgot that.
[PokerStars] Software Improvement Thread Quote
05-12-2014 , 02:49 PM
All the players I colour-marked on my session on Friday were for some reason not saved. I save HHs and make note before the next session. Is there a known issue why this happened?
This wouldn't be too much of a problem except that I really don't trust the "add player" to the player notes thing. I've done this before and despite c+p the name from the HH, it still doesn't work unless I spot a player and actually manually colour-code them. Maybe it would be better if the "add player" to the player notes was a search feature, similar to if you go to type in a players' name in sharkscope or OPR.
[PokerStars] Software Improvement Thread Quote
05-12-2014 , 02:54 PM
If you do not close the Stars client correctly using the [X] I was told they do not save.
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