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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

05-08-2013 , 06:07 PM
Had 8 sit and goes running.
Now what?
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05-08-2013 , 06:09 PM
grrr, froze for a few mins so I started taking screenshots of all my stacks and lobbies for equity calcs, then i got the "unable to establish connection to server" error message and the client snap closed.
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05-08-2013 , 06:11 PM


Quote:
Originally Posted by PokerStars Steve
Looks like our twitter account beat me to it.

I don't think we've actually identified the problem yet but we will work on this urgently until we have identified and resolved the problem.
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05-08-2013 , 06:14 PM
server now accepting log-on fyi
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05-08-2013 , 06:17 PM
All my games are at 10/20. Maybe they just did a restart to change all games to action hour?
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05-08-2013 , 06:19 PM
Quote:
Originally Posted by LostOstrich
grrr, froze for a few mins so I started taking screenshots of all my stacks and lobbies for equity calcs, then i got the "unable to establish connection to server" error message and the client snap closed.
a ballache perhaps if you had a lot open but you could also rip out the stack information from the previous hand history in your local text files??
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05-08-2013 , 06:20 PM
all of my sit and goes are on break. What should we do ? Wait or just log out ?
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05-08-2013 , 06:20 PM
What are the chances that the MTTs will resume play at some point?
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05-08-2013 , 06:21 PM
Just remove table-starters and waitlists. It serves absolutely no good for anyone except ratholers.
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05-08-2013 , 06:27 PM
weeeee...5tix gtd for 6players. late reg closed. ty
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05-08-2013 , 06:31 PM
Quote:
Originally Posted by FieryJustice
I busted a $200 sng on the last hand before the outage. Now I have my chips back.
Made me lol.
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05-08-2013 , 06:32 PM
Quote:
Originally Posted by G3K0
a ballache perhaps if you had a lot open but you could also rip out the stack information from the previous hand history in your local text files??
thanks, it's ok now as I'm able to log back in. All games appear to be paused, which at least enables me to screenshot everything and work out my equity. Suggest everyone else does the same.
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05-08-2013 , 06:38 PM
WTF. did you seriously cancel all last hands??? i just doubled up with aces in the HOT 100 on ps.fr. im sure you correct that!??
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05-08-2013 , 06:51 PM
Whats up Steve?

Edit:Its back now.
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05-08-2013 , 06:53 PM
mtt restared for moi

edit. and b2b suckout and out. glad I waited +1 hour.
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05-08-2013 , 06:54 PM
restarted again but NO TY. what about my double ups? u cant just cancel last played hand....
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05-08-2013 , 06:59 PM
MTT's have been resumed
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05-08-2013 , 06:59 PM
lol at just arbitrarily starting back up with no warning
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05-09-2013 , 04:04 AM
First a word on the pop up at the end of Sit & Go's: It's becoming very clear that the immediate problems have arised for players who use third party tools that have been auto closing the previous version of this pop up which had just an "OK" button. Hence players might have fully forgotten this pop up even existed. Now the pop up has two buttons and those tools don't work anymore, hence the perception that we have added a new pop up that steals focus, when in fact this pop up in a different shape has always existed and has always stolen focus.

That said, the fact that third party tools are needed to remove this pop up and that it causes a lot of issues when it does show for certain types of players is not something that is good either, so we will look at how to fix the problem so that there is no need for third party tools.

In the short term, I would strongly recommend that if you find your experience to be severely affected by this pop up to go to "Options" > "Advanced Multi-Table Options" and then check "Auto Close tournament without notification". I understand this is sub-optimal for some of the affected players, but most likely if you are very bothered by the pop up your experience will significantly improve overall.

For the client update in June we will look to roll out a full solution to this pop up stealing focus and I will post here what we would plan to do soon.

Quote:
Originally Posted by Slugant
i say it once more, since pokerstars always ignores this, but a lot of player want this:

- being able to filter out Table Starters from the cash game lobby
This will be added, but not with the update next week (more details will be posted soon on what's in that update), but the one after around mid June

Quote:
Originally Posted by Uhrenknecht
just type 2x or 3x in the search field, but making it an option is better though



I'll adress it like the xxth time, please introduce an overhaul of the rebuy.
(example with 1 Rebuy = 3k)
1. There are situations like losing with 6k to a 5,8k stack and sitting with 200 chips, unable to rebuy to 6k and rebuying to 3,2k isn't that cool either. So I have to shove anytwo in hopes of getting like 1-2k so the +3k will be near 6k or to bust and double rebuy

2. I'm blinding down from 6k to 3k but can't rebuy because the software doesn't recognize I'm actually below 3k. Like when SB is 150 with ante of 25 and I'm getting into SB with 3125 chips, upon folding SB (like when BTN shoves) im sitting with 2950 chips but can't rebuy. Now I'm getting like AA in the next hand and has to play it with less than 3k instead of 6k



Just make it like top up in cash games. So 3000 chips are 1$, so if I blind down to 2700 I may top up to 3k and pay 10cent, easy as that.
Re: Rebuy format changes: This would be much better suited for a discussion in the following MTTc thread:

http://forumserver.twoplustwo.com/61...hread-1283667/

Quote:
Originally Posted by Sly Caveat
Stefan, the site is lagging horribly. I haven't gone two days without lag in months. It causes misclicks, bad plays, and I'm sure I'm not the only one who will be earning fewer VPPs this year than I would if I could just grind relentlessly without worrying about it. Why does it never improve? Will Stars EVER do anything to rectify it?
Lagging is sometimes caused by us, but the vast majority of the time it's caused by circumstances outside our control. Lags like the ones you describe can be easily caused by your internet connection experiencing a latency for many many reasons -- those can vary from your local set up to things fully outside your control. Also keep in mind that latency in online gaming is smth that is a lot more noticeable than when you do other things on the internet. You are unlikely to notice small latencies in your connection when not playing online games, but even a short delay of few hundred milliseconds at the "right" time when you play poker can be experienced as lag.

We are monitoring player reports on system issues all the time, and the situation that you describe with lags every other day for past two months that last for about 30 minutes sounds like smth very unique.

I am sure you have done this already, but just to be sure -- have you contacted support@pokerstars.com to see what insights they can provide?

Quote:
Originally Posted by All Hail Circe
Perhaps this already exists and if so, could someone direct me to what settings it is.

While scrolling though/clicking the waiting list in the lobby, I would like to be able to "hide" the tables that I am playing on as well as the ones that I am already on a waiting list for.

I understand that they are color coded to help keep the separation but I would like to be able to have an option to just take them off if at all possible.

Not saying that this should be a must but it would be a nice setting/option for me to use and perhaps some others would like it as well.

OR are enjoying it already and I am a PS noob when it comes to these kinds of things. That could very well be it also :P
It's a nice idea that we will look into for the future as an option for players who play a lot of tables.

Quote:
Originally Posted by efra
when this lobby view for mac? i think is a very good improvement.



also, when will be an update for the Retina displays? would really cool. ty.
Both will come after the porting to Cocoa API is done, which will take about a month more it seems.

Quote:
Originally Posted by OditeRussia
Any news on being able to delete Boom hands from your site?
No news right now. We do want to offer this functionality for sure.

Quote:
Originally Posted by mashxx
there are so many good suggestions that have been totally ignored in this thread that I gave up on suggesting anything.
On the other hand, there are also many good suggestions in this thread that have been implemented and released to players for years now which wouldn't have been done otherwise!

We read the thread daily and consider every post and obviously not everything can or will be done that's posted here. But this thread is invaluable in terms of player input for software improvements for us, so keep the suggestions and discussions coming!
[PokerStars] Software Improvement Thread Quote
05-09-2013 , 04:46 AM
It would be great if CTRL+A (select all) would work for notes tab
Easier to copy/paste notes if needed.
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05-09-2013 , 06:07 AM
Playing HUSNGs, several times today the rematch window hasn't appeared (~50% of the time from what I've seen). Pretty sure it's not due to villain busting account, since a couple were regular opponents and one quickly regged in the lobby afterwards.
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05-09-2013 , 01:07 PM
Quote:
Originally Posted by burnJa
Hi Pokerstars. I have a bug fix suggestion.

When using your hotkeys-- if I use the fold hotkey with the 'Send Hotkeys to: Table Under Mouse' option and the table I hotkey fold on isn't in the foreground, the border around the table window will continue to blink as if an action is still required. This may not seem like a big deal, but it can become very distracting. It would be great to see this get fixed.

+1 this post if you agree, please.

Stefan, can you look into this please?

Does this happen to anyone else?
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05-09-2013 , 02:57 PM
Is it possible to have the tables within a layout autoswap when dragged and dropped ? I like to arrange my tables according to stake and currently use placemint to achieve this, would much rather use an inbuilt option.
[PokerStars] Software Improvement Thread Quote
05-09-2013 , 04:06 PM
Quote:
Originally Posted by Pouged
Is it possible to have the tables within a layout autoswap when dragged and dropped ? I like to arrange my tables according to stake and currently use placemint to achieve this, would much rather use an inbuilt option.
+1
[PokerStars] Software Improvement Thread Quote
05-10-2013 , 11:59 AM
Please schedule more non-rebuy SCOOP high round 1 and 2 satellites. For instance, today there were only 2 $215 SCOOP event 2 high round 2s with only one $8.80+R round 1 to each. Thanks.
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