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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

04-24-2009 , 09:08 AM
Quote:
Originally Posted by Le Alexandre
Another update? Is it just me or I don't think I've had an update in almost a month or something.. Maybe it updates in the background.

Could anyone who got the new update please tell me your client version (Help -> About). Mine is: 2.952.
If there's a new update out there, how come my client doesn't autoupdate?

Thanks

By default the shortcut is set to run PokerStarsUpdate.exe, which will check for updates before launching the client. If you changed it to run PokerStars.exe directly, that's why you're not getting the updates.
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 09:16 AM
my client is 2.991b ... looks like i WIN!!
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 09:40 AM
Quote:
Originally Posted by gigasardine
my client is 2.991b ... looks like i WIN!!
Version number is the only update? :P
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 10:58 AM
Quote:
Originally Posted by dean7456
please add 6 max/HU HA tables, are there any plans to add these soon?
No, there are no plans to add HA. We are tentatively talking about a couple of new games / formats for WCOOP but it's at a very early stage.

Quote:
Originally Posted by king_nothing_
I know this has been mentioned before, but I want to reiterate it. Everyone's stack size needs to be visible at all times.
I'm told that this was an intentional design feature of the 'Slick' theme, so it's not a bug or a mistake. We might change it though. There is a lot of work being done on the themes right now - little changes that will add up to a better playing experience overall.

Quote:
Originally Posted by Le Alexandre
The new colorcoding for ring games, different for where you sit and what waiting lists you're on; is it possible to make this for SNGs aswell?
Probably not, because we already use colours in the SNG lobby to denote other things.

Quote:
Originally Posted by flite
Alex:

Any news about accounts in Euro currency?
There's nothing much I can reveal right now, but it remains a priority for us.

Quote:
Originally Posted by ThomasBB
new SnG tables now pop up to the front a record breaking 3 (!!) times (at least when you use the token), twice when it opens and again when play starts.
A few (a lot of?) players were not getting automatically seated in SNGs if, for whatever reason, the 'invite' to sit down was not received by their machine. In the last build this was worked on - I'm guessing you're now getting a second and third invite to sit down. Does this still happen after the update to 2.991b?

Quote:
Originally Posted by gigasardine
there were couple $10-20 HYPERTURBO MTT's few days ago but now u removed them all, please put them back and with higher stakes.
I'm guessing this was on one of our server restart nights. There are no plans to run cash hyper turbo tournaments on a regular basis.

Quote:
Originally Posted by SeanyJ
Can we please have tables we are already on the waitlist for change colour just like when we're already sitting at one?
Sure.

Quote:
Originally Posted by mogwai316
You guys really gotta do something about pokertableratings; it is ridiculous now with all the new data they are showing, and plus they are now selling hand histories.
Agreed; we're working on it.

Quote:
Originally Posted by gigasardine
my client is 2.991b ... looks like i WIN!!
No major changes in this release as far as I know - just bug fixes. The next server restart is planned for April 29th, with a software update following a few days later.

Once I'm 100% sure about what is ready for that release, I'll give you guys a preview.
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 11:18 AM
Someone should have suggested this already, but why is there no auto add-on feature available for rebuys already.

Even if you dont wish to make this an automatic thing like rebuying button....you could at least make the software prompt the user to add on - just like when action is on you to fold, call, or raise.

Also synchronized time breaks. A lot of players want this, but Stars has said its currently impossible.....listen to your customers and make this happen. I dont see why you cant force a 10 minute break every like 2 hours at all tourneys. Start the clock at the top of the hour...if guys are still in the hand....then they might have less time...but at least the 95+% of other players get a break - and if they miss the break...oh well...most multi-table players dont get breaks at all anyways! Add a feature to skip the break for players at a final table. Turbo tourneys may be an issue, but this needs to be looked at. Your players are going to burn out a lot quicker without this feature.
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 11:30 AM
Quote:
Originally Posted by Alex Scott
.COM is the real money version of the PokerStars client. .NET is play money only.



At the moment we can't do this. To set a break, we specify how long it should be, and after how many minutes of play it occurs. So for example, we can specify '60-5', which means a 5 minute break after 60 minutes of play.

The problem is, even if we manually calculated the breaks so that they were planned to occur at the same time (not easy considering the huge range of events that we have), the breaks would still usually be unsynchronised in practice, because the tournament clock gets stopped automatically in certain circumstances, such as when a player is disconnected.

If you've ever played two events that started at the exact same time at PokerStars, you'll probably notice that they don't go on break simultaneously, and in fact the breaks may not overlap at all.

There are other problems too - do we really want some tournaments to have a break just a few minutes after they start? Do we want tournaments to go on break in the middle of a level?

If anyone can come up with a plan for how to do this, I'll be more than happy to discuss it with my colleagues, but right now, with our current system, it's not possible.
Just searched this in this thread -

Ways to address the problem:

A) Set breaks based upon the system clock and not on the tournament clock. Eg. 10 minute break at 12:00 for 10 minutes. If someone is in a hand for 3 minutes...they get only a 7 minute break.

B) Breaks at the start of the tourney - If you have a tourney scheduled at say 12:00...and that's when the universal break starts....you make the first level last longer and allow for late registeration. If the tourney is only like 30 minutes in...and you go on break...well...can avoid that by starting these tourneys 1:30 before the break...and the tourneys that will last longer near the end of the two hour break session.

Eg. A break will happen at 10 AM and at 12 noon. A turbo tourney should not start at 11:30, but instead 10:30....while a tourney that usually has a large field, can start at 11:30.

C) Breaks in the middle of the level - no one is that concerned with this...as long as the length of the level remains relatively constant.

Just would like to see something happen to make this possible.
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 11:41 AM
Quote:
Originally Posted by Alex Scott

I'm guessing this was on one of our server restart nights. There are no plans to run cash hyper turbo tournaments on a regular basis.
dont even tell me this ! cant u just add like 2-3 PLSSSS
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 12:07 PM
Quote:
Originally Posted by mogwai316
By default the shortcut is set to run PokerStarsUpdate.exe, which will check for updates before launching the client. If you changed it to run PokerStars.exe directly, that's why you're not getting the updates.
Thanks , got the new pimpin' version up and running!
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 01:22 PM
I am extremely happy to hear that stars is taking care of the whole tableratings thing. I flipped out when I heard they are starting to sell hand histories. This is definitely against the rules stars has laid out.
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 02:18 PM
Quote:
Originally Posted by ogabay
I am extremely happy to hear that stars is taking care of the whole tableratings thing. I flipped out when I heard they are starting to sell hand histories. This is definitely against the rules stars has laid out.
Me too but I am start losing my faith... They are saying it more than 6 months now but I don't know anything about programming and maybe it's really-really hard job to stop these bastards!

Good Luck, Stars!
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 02:28 PM
Quote:
Originally Posted by Alex Scott
No major changes in this release as far as I know - just bug fixes. The next server restart is planned for April 29th, with a software update following a few days later.

Once I'm 100% sure about what is ready for that release, I'll give you guys a preview.
I like the fact you have told us when the next server restart is planned. It was mentioned, I think, in the Boku prop bet thread that advanced notice of restarts was unable to be given when he had to cut short a planned session and said he would of started earlier if he'd known.

Are you going to be giving a few days notice for future restarts, past 29th April? I realise that some are necessary at short notice, but to know when planned ones are occuring would be helpful.
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 02:38 PM
Quote:
Originally Posted by ranka
Me too but I am start losing my faith... They are saying it more than 6 months now but I don't know anything about programming and maybe it's really-really hard job to stop these bastards!

Good Luck, Stars!
I'm guessing a lot of the problem is finding a solution that doesn't piss off people who want to rail friends or the high stakes games, you saw how many people were pissed off about blocking the lobbies of 90/180 man sngs.

I wasn't too worried about the old PTR, but them having the more in-depth analysis and most importantly selling to anyone whatever hands they want of their 1.3 billion(so far) hands is a real problem, far worse than sharkscope. I think Stars should implement what they had back in November where people got their account suspended for visiting the SS website while the Stars client was open but make it only for PTR.
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 02:57 PM
Quote:
Originally Posted by Inland Knight
I'm guessing a lot of the problem is finding a solution that doesn't piss off people who want to rail friends or the high stakes games, you saw how many people were pissed off about blocking the lobbies of 90/180 man sngs.

I wasn't too worried about the old PTR, but them having the more in-depth analysis and most importantly selling to anyone whatever hands they want of their 1.3 billion(so far) hands is a real problem, far worse than sharkscope. I think Stars should implement what they had back in November where people got their account suspended for visiting the SS website while the Stars client was open but make it only for PTR.
Im strongly opposed to banning people for visiting a website. You can just use it when not logged in anyway and get basically the same effect. I don't approve of this type of privacy invasion.
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 03:37 PM
Quote:
Originally Posted by Alex Scott
A few (a lot of?) players were not getting automatically seated in SNGs if, for whatever reason, the 'invite' to sit down was not received by their machine. In the last build this was worked on - I'm guessing you're now getting a second and third invite to sit down. Does this still happen after the update to 2.991b?
1:
yes, it happens with 2.991b.

let me explain it more clearly:
let's say you play two tables cascaded. table A is already running, you're registered for table B. now you have action on table A.
- table B pops up in front of table A for the first time -- when the table opens.
> you click on table A cause you're in a hand there.
- table B pops up in front for the second time -- when the preferred seating is done - this is about a second after the first time.
> you click A again.
----the following only happens since the token bug is resolved:----
- table B pops up the third time -- when the tourney starts a minute later. ("tournament is starting. good luck"). you still have no action to take on this table! unless you start UTG obv.
> you click A again.

now why is this necessary? the more tables you play the more this becomes a huge problem. i don't ever want a table to come to front unless i have action to take. it should be: no action buttons -> no table.

2:
one has to hover over a sitout player to see his stack. this is annoying, and also buggy:
when table A pops up while you're hovering over player P on table B, you perform your action on table A and you go back to table B, the hovering over player P doesn't show the stack anymore. you first have to hover over another player before you see player Bs stack again when hovering over him.
of course, the more tables you play, the more difficult this becomes, as whenever you try it again, the next table pops up... really annoying.

as i suggested before this could easily be solved by showing "sitting out / $1.500" instead of "name / sitting out". who cares about the guys name? at least give me an option for that.
this is with hyper simple theme btw.

3:
i also want an option for activating my own boomswitch plz.
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 04:15 PM
Quote:
Originally Posted by Inland Knight
I like the fact you have told us when the next server restart is planned. It was mentioned, I think, in the Boku prop bet thread that advanced notice of restarts was unable to be given when he had to cut short a planned session and said he would of started earlier if he'd known.

Are you going to be giving a few days notice for future restarts, past 29th April? I realise that some are necessary at short notice, but to know when planned ones are occuring would be helpful.
+1 for advanced notice of server restarts
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 04:32 PM
Quote:
Originally Posted by Inland Knight
Are you going to be giving a few days notice for future restarts, past 29th April? I realise that some are necessary at short notice, but to know when planned ones are occuring would be helpful.
We have a restart the last Wednesday of every month (it used to be the first Wednesday).

Quote:
Originally Posted by ThomasBB
1:
yes, it happens with 2.991b.
Could you please write to support@pokerstars.com so we can look into this in more detail? We will need your log files ('Help' > 'Log Files' > 'Save Log Files as ZIP'). Ask to be put in touch with our Technical Support people.
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 04:41 PM
Alex

I'm interested in seeing the previews for the next update (and I'm sure others here are as well). Just want you to know that there are people looking forward to that.
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 05:26 PM
Quote:
Originally Posted by Alex Scott
....

........ There is a lot of work being done on the themes right now - little changes that will add up to a better playing experience overall.

..........


Plz to not be breaking all my custom themes.

k thx
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 05:37 PM
Quote:
Originally Posted by Inland Knight
I'm guessing a lot of the problem is finding a solution that doesn't piss off people who want to rail friends or the high stakes games, you saw how many people were pissed off about blocking the lobbies of 90/180 man sngs.

I wasn't too worried about the old PTR, but them having the more in-depth analysis and most importantly selling to anyone whatever hands they want of their 1.3 billion(so far) hands is a real problem, far worse than sharkscope. I think Stars should implement what they had back in November where people got their account suspended for visiting the SS website while the Stars client was open but make it only for PTR.
Solution:

Only players who have logged in can observe tables and tourney lobbies.

Now Stars can locate who observing tables tables/tournament lobbies and who is 24/7 logged into stars but don't play anything. Easy to find, easy to ban!
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 05:56 PM
Quote:
Originally Posted by ranka
Solution:

Only players who have logged in can observe tables and tourney lobbies.

Now Stars can locate who observing tables tables/tournament lobbies and who is 24/7 logged into stars but don't play anything. Easy to find, easy to ban!
I think letting people watch the high stakes games is good to help encourage fish to play. I think that the tables you can observe should not have any info on them though like no hhs and no text whatsoever in the chat box.
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 08:26 PM
Alex,

6 max HORSE tables? Heads Up HORSE tables? Any plans for these? I hate playing on FT but have to for these games.

BTW, I love the PIN security thingy.... I got the PIN and wrote it down in a few books and on my notice board above my desk. I deleted the email with the actual PIN number.. I guess I'm now pretty much unhackable unless some dude breaks into my room and finds my PIN number.. plus guesses my password.
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 09:06 PM
Why does every table now not have the option to Auto-wait for big blind and to auto-post once it gets to you?
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 09:08 PM
Quote:
Originally Posted by Alex Scott

Could you please write to support@pokerstars.com so we can look into this in more detail? We will need your log files ('Help' > 'Log Files' > 'Save Log Files as ZIP'). Ask to be put in touch with our Technical Support people.
This is regarding the new table pop up when a sng is beginning.

Alex, this issue first appeared last week. I HAVE emailed support. They had no idea what I was talking about.

After several emails to them explaining the problem again they did ask me for my log files. They then replied that the log files werent helpful and needed a screen shot of the problem . I questioned as to why they need this and what did the log files not show. That was 3 days ago and I have no response yet, that is where this stands.

I play 15 tables and this is a real nuicance. Support still doesnt seem to understand that this issue exists. What to i do from this point ?
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 09:45 PM
Quote:
Originally Posted by fozzy71


Plz to not be breaking all my custom themes.

k thx
What's the over/under on them coming up with something that I like better than your Matter multi-pack? (By the way I love this theme but had to substitute some plain grey buttons because the others were just a tad too flashy for my taste)
[PokerStars] Software Improvement Thread Quote
04-24-2009 , 10:06 PM
Rematch button for HU
[PokerStars] Software Improvement Thread Quote

      
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