Quote:
Originally Posted by OMGClayDol
using mac osx and my stars randomly crashes (no warning etc) from time to time. maybe on average once every 6-8 hours of play.
e-mailed support tonnes including logs, they told me to re-install, which i did, didn't help. told me to delete some file, also didn't help.
i played in many different locations around the world, they said it could be due to bad internet, firstly it seems dumb if the internet disconnects that the software just crashes/closes as opposed to what happens on windows (it stays open), but it happened in so many spots that i really doubt that is the problem, others played on the same internet with no issues (but not mac)
recently a friend with the same laptop model installed stars and first day had a crash. any idea anyone?
I had the same problem,but with a different laptop(It was a Dell)
Had all those crashes,sent logs,uninstall stars,reinstall,delete user.ini,sent logs again,made some internet changes,change internet wire and reinstall the windows and repeat.
It all worked out when i changed my pc,now it's flawless.
After i did that,i realised that due to a network board update stars didnt workled properly,so you might check the recent updates that were made on your PC.You should check as well,if after updates the firewall added pokerstars to "not safe".You should be able to revert the recent updates and my guess is that you wont have any problems with stars.
You should definetely try to check with a different computer in the same locations to see if you have the same problem