Quote:
Originally Posted by 31Alpha
somewhere in the neighborhood of one in ten tables- the card match does not load and remains stuck at 'take a seat'. Also - while this should be a solid promotion it is extremely frustrating as maybe one in ten tables make it even close to 200 hands. Completely frustrating to get to 70-90% and see the table collapse by hand 100... in fact I doubt half the tables make it to hand 100 - which is a sorry state that you cant just sit down and play the game... joining 50 tables in a four hour session to play four tables at once - IS NOT FUN... i would rather focus on poker and not have to play the table management game
Getting stuck at "take a seat" should not occur, so we'd like to get your log files to help us investigate this. The next time it happens, please go to Help > Log Files, add a description of the problem in the text box and click Send Log Files.
Regarding the 200-Hand requirement, the team understands your perspective and thanks you for your comments.
On balance, though, if it was too easy to complete, the prizes would have to be significantly lower for obvious reasons. There are some players who really like the challenge level but don’t want to risk tables breaking; those players are trying Zoom (where breaking is almost impossible).
We have considered doing variants that are faster to complete but with a lower hand cap (like we did last year), but so far it seems hitting the cap multiple times is even more frustrating for players.
Over half of players who try CardMatch each day complete at least one card that day. The majority of these are recreational players. A lot of players are coming back the next day and trying again, which is generally an indication of a fun and engaging promo.
We review the rules and setup regularly, and will make changes if needed. All feedback is welcome.