1.5 months is already what is well beyond what is a 'reasonable' amount of time for an issue such as missing HHs. It is not like it is a new feature nor is it a special feature exclusive to pokerstars.

I appreciate the effort to improve the software and I do understand the need for R&D and introducing new products for any company, but at its roots PokerStars is a poker site and most of us are customers because of Poker and not because of the casino or sports. What differentiate stars from your competitors is because of your dedication to creating the best poker product in the market but now stars is becoming more and more like your mediocre competitors rather than a unique and standout product.

they crossed that bridge a long time ago

HH replayer isn't allowing me to view hands. Only the standard txt files are accessible, which makes taking notes much more difficult.

Edit: Restarted client and it seems to be working now.

PLEASE let us hide "show hand strength".

Playing pokerstars on a Mac right now is the worst experience i have had playing online poker with regards to the software.

Waiting until April to fix the major issues that affect game play substantially is a massive mistake and slap in the face to your clients.

Please reconsider and fix this ASAP.

all rake should be refunded to mac users, its an absolute joke lol

Cheers Keith, kept the settings folder open and it seem's to have done the trick!

I'd say the software client of GG Network, such as Natural 8, is getting better and better. (Yes, it's China. Can you believe?)

The day when pokerstars client is no longer No.1 may come earlier than we think.

That had crossed that bridge when they cut 100+ engineers a year ago. 100+ lay off, joking.


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It's just the product of a monopoly. Quite sad but it's just part of the business. Just a matter of time before Star's poor offerings or service deters customers or another site gains market share.

i agree the mac users should get some form of compensation, from the reports in this thread & others it doesnt even sound like a functional piece of software at this point. fixing it should be higher priority. im on PC so it doesnt affect me, but the number of tilt posts regarding macs r all over the place

This all does seem very weird for PokerStars. Is it just that they are rolling out the new brutal rewards program or have some of their good software guys left with the new shitty management.

because they would have to downgrade to version before integration with Fulltilt

What?

Calling it a Hand Replayer bug is shenanigans of the highest order. Are Stars so removed from reality they don't realise how serious it is to have hand histories vanish into thin air?

WTF is wrong with the hotkeys, cant fold cant change tables etc, reseted ht program reseted my pc , reassigned keys and still have the problem

Someone should consider creating a rolling bugs/issues post. Could help make it more clear to PokerStars how many issues there really are and how long they are taking to fix.

Please just fix the mac issues before SCOOP. Right now playing on your site is no fun at all.

http://www.amayasoftware.com

The tabs are so missed, passing thru all those things you have to choose to find your game or tournaments... my god what it is? Why did you delete them? Thery are usefull, as it was on PS6, now the last feature from the 6 is gone. I can not even understand why did you remove them.

PS: I am on mac and this really sucks. Impossible to play and lobby laggy as hell

THIS!!! +19837498279858498398439123123

wow... this is as dirty as low corrupt Politics... unbelievable

no matter what you think, they will not listen to you.

"Trash all teh good software, even though the regs are the only ones who will notice the degradation but who cares? we dont give a f about them, just do it."

So frustrating!!

I briefly touched on this in a notice about removing the Tabs a couple of months ago:

http://forumserver.twoplustwo.com/sh...ostcount=27265

The fact is that maintaining the Tabs function made everything we did in the lobby longer and more expensive, both in terms of the initial design & then development of new features, changes, bug fixes, as well as having to QA the impact on two different lobby schemes. Very few players were still using Tabs by a year or so after PS7, and most who have switched to PS7 find them more flexible after they get used to them.

Getting stuck at "take a seat" should not occur, so we'd like to get your log files to help us investigate this. The next time it happens, please go to Help > Log Files, add a description of the problem in the text box and click Send Log Files.

Regarding the 200-Hand requirement, the team understands your perspective and thanks you for your comments.

On balance, though, if it was too easy to complete, the prizes would have to be significantly lower for obvious reasons. There are some players who really like the challenge level but don’t want to risk tables breaking; those players are trying Zoom (where breaking is almost impossible).

We have considered doing variants that are faster to complete but with a lower hand cap (like we did last year), but so far it seems hitting the cap multiple times is even more frustrating for players.

Over half of players who try CardMatch each day complete at least one card that day. The majority of these are recreational players. A lot of players are coming back the next day and trying again, which is generally an indication of a fun and engaging promo.

We review the rules and setup regularly, and will make changes if needed. All feedback is welcome.

Please contact Support@pokerstars.com - they should be able to help you resolve the client update problem fairly quickly, and they will look into your situation to see whether any compensation is due.

I will keep the software I now have (that still has tabs but no fold button) for as long as it's possible I guess.

what about mac rake compensation?