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Originally Posted by *CHOMP
I find it pathetic that any player should feel the need to thank a hundreds of millions dollar company for having a single representative "engage"
I think it's good to reward and encourage good behaviour, and to punish bad behaviour (of organisations, as well as bad people). I think that will generally cause more good behaviour in the world, and less bad behaviour.
When my electricity company served me well, I thanked them for doing so (on Twitter). When Keith serves me well, I thanked him for doing so (on here). When Absolute Poker and Ultimate Bet hosted millions of dollars of fraud from superusers, I had no hesitation in highlighting that too.
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Especially when instead of one or two there were a dozen or more sveral years ago. You'd know best Josem, you were one.
Obviously, I have a view on how online gaming companies* should communicate with, and serve, their customers. It should be no surprise to anyone that I think it should be an active vibrant
conversation and
engagement rather than just a one-way announcing and broadcasting relationship - but despite that, I wish PokerStars well in their future endeavours.
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I don't expect to continue this conversation in this particular forum thread, but if people want to discuss this further, feel free to report these posts to get a moderator to move this tangent to its own thread. I imagine many folks reading this thread aren't particularly interested in this stuff.
*and, for that matter, basically all organisations.