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Is PokerStars down / lagging? Is PokerStars down / lagging?

07-22-2012 , 02:05 AM
Hello would anybody know what any of this means?

Host 77.87.181.63
[ 77.87.181.63], Pings=7 , Quality=100 , Lost=0 , Min=454 , Max=528 , Avg=484
History: 454, 491, 484, 528, 479, 460, 493,
1 --- [ 10.77.0.1], Pings=7 , Quality=75 , Lost=1 , Min=6 , Max=10 , Avg=8
History: 9, 9, -1, 10, 6, 9, 8, 9,
2 --- [ 198.142.160.9], Pings=8 , Quality=100 , Lost=0 , Min=8 , Max=13 , Avg=9
History: 13, 8, 9, 9, 9, 9, 10, 8,
3 --- [ 211.29.125.98], Pings=6 , Quality=71 , Lost=1 , Min=20 , Max=27 , Avg=22
History: -1, 22, 22, 20, 27, 20, 25,
4 --- [ 211.29.126.105], Pings=7 , Quality=100 , Lost=0 , Min=20 , Max=38 , Avg=25
History: 21, 21, 23, 21, 20, 31, 38,
5 --- [203.208.190.149], Pings=6 , Quality=71 , Lost=1 , Min=200 , Max=284 , Avg=228
History: 205, 232, -1, 204, 200, 284, 248,
6 --- [203.208.149.118], Pings=3 , Quality=0 , Lost=3 , Min=190 , Max=225 , Avg=211
History: -1, -1, -1, 190, 220, 225,
7 --- [203.208.166.245], Pings=4 , Quality=33 , Lost=2 , Min=215 , Max=384 , Avg=338
History: 384, 215, 379, 377, -1, -1,
8 --- [203.208.153.201], Pings=5 , Quality=66 , Lost=1 , Min=210 , Max=387 , Avg=345
History: 387, 378, -1, 210, 386, 366,
9 --- [ 203.208.149.2], Pings=2 , Quality=0 , Lost=3 , Min=240 , Max=370 , Avg=305
History: 370, 240, -1, -1, -1,
10 --- [ 89.221.43.142], Pings=2 , Quality=0 , Lost=3 , Min=385 , Max=509 , Avg=447
History: -1, 385, -1, -1, 509,
11 --- [203.208.153.201], Pings=5 , Quality=66 , Lost=1 , Min=429 , Max=510 , Avg=477
History: 510, 493, 506, -1, 429, 451,
12 --- [ 195.22.223.137], Pings=1 , Quality=0 , Lost=4 , Min=434 , Max=434 , Avg=434
History: -1, 434, -1, -1, -1,
13 --- [ 77.87.177.169], Pings=3 , Quality=20 , Lost=2 , Min=477 , Max=556 , Avg=509
History: -1, 556, 495, 477, -1,
14 --- [ 195.22.209.54], Pings=2 , Quality=0 , Lost=3 , Min=542 , Max=551 , Avg=546
History: -1, 551, -1, -1, 542,
15 --- [ 77.87.180.14], Pings=1 , Quality=0 , Lost=3 , Min=498 , Max=498 , Avg=498
History: -1, 498, -1, -1,

I just keep dcing every 2-3 hands and it is frustrating since everything else on my computer seems to be lag free

thank for help in advance
Is PokerStars down / lagging? Quote
08-22-2012 , 01:42 AM
my stars just stopped workin but internet is fine anyone else?
Is PokerStars down / lagging? Quote
08-22-2012 , 01:59 AM
mine is working fine
Is PokerStars down / lagging? Quote
08-26-2012 , 09:18 AM
cant connect
Is PokerStars down / lagging? Quote
08-26-2012 , 05:13 PM
Is anyone experience lagging issues with stars 23.12 cet? Every 2-3 mins i was disconnected while my internet was fine
Is PokerStars down / lagging? Quote
08-27-2012 , 07:12 AM
just me or is it down?
Is PokerStars down / lagging? Quote
08-27-2012 , 07:35 AM
i have the same problem, cant connect... couldnt connect yesterday either but after trying like 20 times it worked... lets hope it gets fixed soon

pokerstars hasnt tweeted anything about this.. weird. if some1 can connect please let me know

Last edited by FishNChips1; 08-27-2012 at 07:57 AM.
Is PokerStars down / lagging? Quote
08-27-2012 , 08:37 AM
Under "Network" it says Pokerstars website, Isle of man connection bad (0%) the rest is at Very good (100%)
Is PokerStars down / lagging? Quote
08-27-2012 , 08:40 AM
for me everything is very good (100%)
Is PokerStars down / lagging? Quote
08-27-2012 , 08:42 AM
Quote:
Originally Posted by FishNChips1
for me everything is very good (100%)
Can you access the www.pokerstars.eu website?
Is PokerStars down / lagging? Quote
08-27-2012 , 08:44 AM
Quote:
Originally Posted by Paganscum
Can you access the www.pokerstars.eu website?
no, but at pokerstars.com it says that 102.706 players are online so the site is not down
Is PokerStars down / lagging? Quote
08-27-2012 , 08:44 AM
Quote:
Originally Posted by FishNChips1
no, but at pokerstars.com it says that 102.706 players are online so the site is not down
I saw that aswell. So I guess its only the .eu one that is down.
Is PokerStars down / lagging? Quote
08-27-2012 , 08:48 AM
Same crap, wants to update, but cant connect to the site.
Connection says site is down, but can connect to .ee.
Is PokerStars down / lagging? Quote
08-27-2012 , 10:01 AM
it finally works again!
Is PokerStars down / lagging? Quote
09-01-2012 , 07:33 PM
Stars lagging for people from Toronto or what?

I have roughly 5000ms on stars for last 20 minutes yet my internet works fine.
Is PokerStars down / lagging? Quote
09-01-2012 , 07:42 PM
lagging badly
Is PokerStars down / lagging? Quote
09-13-2012 , 10:01 PM
Quote:
Originally Posted by tercet
Stars lagging for people from Toronto or what?

I have roughly 5000ms on stars for last 20 minutes yet my internet works fine.
this! i can't even play zoom without timing out on two tables wtf is going on
Is PokerStars down / lagging? Quote
09-19-2012 , 09:02 PM
now i can't hypers hu without it lagging majorily and the servers say 100%, restarting doesn't help, anyone have any suggestions?
Is PokerStars down / lagging? Quote
09-22-2012 , 07:57 PM
anyone having troubles depositing funds on stars? first time this has ever happened to me, weird...
Is PokerStars down / lagging? Quote
09-22-2012 , 08:17 PM
I'm having trouble withdrawing - not getting the "confirm withdrawal popup" after I type in the amount I want to cash out.
Is PokerStars down / lagging? Quote
09-22-2012 , 08:21 PM
Quote:
Originally Posted by enprinte
I'm having trouble withdrawing - not getting the "confirm withdrawal popup" after I type in the amount I want to cash out.
Ye,same here and if I close cashier window,can't reopen it without exiting client and rebooting. **** you stars(thought i'd never say that )

Last edited by Mike Haven; 12-30-2012 at 03:42 PM.
Is PokerStars down / lagging? Quote
09-22-2012 , 08:25 PM
yeah looks like there is a big problem, I emailed them over 30 minutes ago and haven't gotten a reply i emailed them twice this is the first time ever this has happened and also the first time they haven't replied for this long...
Is PokerStars down / lagging? Quote
09-24-2012 , 07:32 AM
thought this might be helpful to x-post in this thread for future reference
Quote:
Originally Posted by Lee Jones
[Since it's a long answer, this question gets its own post]



I've checked around and am assured that the problems we suffered earlier in the year have been solved, and that there is no systemic lag problem on PokerStars. Having said that, if you do see lag, please send us your log files immediately. We think the problem is solved at our level and what people are seeing is localized Internet speed/connection issues. That's why we want to investigate your logs ASAP if you see something. To send us your log files, follow these instructions:
  1. Open the Main Lobby
  2. Go to Help
  3. Go to Log Files
  4. Select "Save Log Files as ZIP..."
  5. Save the file to your Desktop, you may have to navigate to the Desktop as the default location is the PokerStars Settings Folder
  6. Write an email to pokermanager@pokerstars.com, subject: "FAO StaffBryanS - Lag Issue"
  7. Click on Attach File (or similar option)
  8. Select the ZIP file located in your Desktop or wherever you chose to save the file
  9. Click OK and send the email

Please note it is important that you send us these files as soon as you can as they are only kept on your hard drive for a period of one day.

Also, if you could answer the following questions, the answers may be helpful in the investigation:
  • What exactly happened? What did you see?
  • Was there a long delay after action on the table?
  • What were you trying to do?
  • Did logging in take a long time?
  • Was the opening of a window what was delayed? If yes, which window?
  • When did the issue happen, specifically?
  • What kind of game(s) were you in at the time?
  • What other programs were running on your computer at the time? (browsers, games, other applications)?

Thanks in advance for any information you can provide. As I said, we don't think there are any systematic lag issues on PokerStars, but we definitely want to hear from anybody who is seeing them.

Regards, Lee
Is PokerStars down / lagging? Quote
09-24-2012 , 07:44 AM
stars.fr has been lagging since it started, lags in the lobby and so on ... yeah keep sending files.

Just uninstalled and no more lags.
Is PokerStars down / lagging? Quote
09-24-2012 , 10:36 AM
yeah i get lag everywhere. signing in, opening cashier. timing out...its periodic though. most of the time all is okay than bam...stays for like a couple minutes which is bad for hypers.
Is PokerStars down / lagging? Quote

      
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