Was wondering could help me with a problem, i found a company on alibaba

http://www.miracase.com/

After some email and discussion i decided to buy a small amount (500) of one of there products for the total cost of $2500. I wired them the money. Half way through the transaction i changed my mind about the produced so tried to cancel my wire transfer however the bank said they couldn't do it, i emailed the company and they said its fine and not to worry because they never received the money. Fast forward a weeks and they are steal saying they haven't received the money, i contacted my bank who then got hold of global markets and they said the money has gone into there accounts.

So im wondering whats my next play? is there a way to prove the money is in there account? Is there any point? have i just be scammed?

Thanks for any help guys.

you didn't get scammed, you are a bad businessman. The world of commerce is not Walmart, there is no easy return aisle for knuckleheads that can't make, and stick to a decision.

You caused the problem with your vacillation, now that problem will take time to find.

loads of listings on alibaba are scams, mug.

Did you pay on credit card? Always make sure you buy on a credit card when buying online.

Using an escrow service might have been good. Was the vendor verified and a gold member?

Yeah i didn't really think of this, stupid on my part all round. I really have handled the whole situation badly.

Yeah 3 years it says on the site.

I'm assuming you've tried phoning them up? Have you sent them copies of statements showing the money was sent?

Did you read the OP?

I email then again with the statement and they insist they dont have it and pointed out the address i sent for the wire transfer is slightly different, does anyone know would this effect it?

Iv rang my bank now an they have put a tracer on it to find out were it is officially. They are 90% sure thou they have it, anyone got in advice what to do next? Can i take legally action or is it just a waste of time?

Why did you wait until you had ordered 500 units and sent a bank transfer to decide you actually didn't want this stuff?

Because i felt there were pulling some shady stuff, they promised certain packaging that meant i could sell the product to local shops, once i sent the money they mentioned the packaging again but this time they said it would only be basic packaging bec i didn't order the minimum. It was either miss communication on there part or shady, either way i wasn't happy with the product anymore.

I reckon the trace will show it held up temporarily in some intermediary bank. Once it hits, you will be able to prove to them that it did hit in which case you should contact them with that data on hand.

From the vendor perspective, what you have written here screams of the Nigerian cash back swindle. You claim to have sent them money, and suddenly alter your decision to purchase their goods. Then you must, as quickly as possible, get your money back. The problem is, your money hasn't actually gotten to them yet. So you scream scam in attempt to pressure them to pay you off.

This is why many wanna bee business people should just stick to flipping burgers. You act in non-professional ways, and create your own problems, then refuse to accept responsibility.

Once you have the actual routing report from your bank, and ensure you used the correct account number, then contact them again. And be prepared to pay a restocking fee for your cancelled order. Its what I would charge for the hassles. Wholesale markets are not for the retail minded.

A) I have already said in previous post i have handle the situation poorly and except responsibility

B) You are right because i made poor decision in my 1st ever trade i should pack it in and accept im going to be a failure in business and in life.

No, you should drop the attitude about being scammed, and get to the business of solving the problem.

You leaped before you knew what you were buying, and as you posted they changed the spec on you. But did they? Or did you not ask the required questions. Most wholesale/manufacturers have 2 lines, one for OEM, the other for retail. OEM hates packaging, its slow and cumbersome. Bulk is also cheaper. Retailers, otoh, want all the packaging because they are lazy, they want to just relabel and ship. They don't care about the bulk ( it won't be their problem) but they accept the extra $$$$$ and charge accordingly.

I dont have an attitude, when I ring my bank and they say they have received the money on there end but the chinese company keep telling me they dont have the money i think anyone in this situation would come to the conclusion they have been scammed (esp if its there 1st ever trade)

I am trying to get the problem solves hence why i have put a tracker on it and posted in here looking for advice, could you stop posting if you have got nothing to say apart from how bad a business man i am (you are also wrong about the packaging)

I have no idea how China's banking system works but smaller banks in other countries can not receive wire transfers directly and have to go though a bigger intermediary bank. It adds time to how long a wire transfer takes and I believe it would look like received from your bank's end but the second part I'm not sure of. It is unclear from your OP how much time has elapsed.

Even if they have received the funds they are unlikely to even consider a refund until enough time has elapsed that they know this isn't you trying to scam them.

You are also no longer a customer but someone who is causing them inconvenience so it is very unlikely that you are considered a high priority. They will get to you when they get to you and that could realistically take a few months.

With respect to the possibility that they have no intention of refunding the money -- there is nothing you can do.

@cres, chill.

OP simply described the situation and asked if it seemed like a scam and what should/could be done. Maybe OP isn't an expert business person, relax.

Only attitude itt is yours. Dunno why you so mad, bro.

@OP, gl.

1. As long as the router number and bank account number are correct, then they have your money 100%.

2. They can tell you are a noob, so if they say that they don't have your money, they are hoping you'll accept it and go away; the longer it takes to resolve a bank wire issue, the more difficult it becomes.

3. You need to email them, phone them, continually until they know you're not going away, and even negotiate with them and say, look the wire went through, what kind of order can I make here etc. And if they think you're going to order, there is a good chance that suddenly your money shows up.

4. Do not keep the pressure off, again, if your router and bank account numbers were correct, then they are giving you the run about. Tell them that you will complaint directly to alibaba and write about your review etc and stop being so nice about it. You need to take a stand, but you need to get this resolved asap and do not let up.

I've worked out of Asia for 12 years and 4 in Macau and set up 2 poker rooms in Asia and all the merchandise buys (bags, hats, etc) and did licensing agreements in Korea, Japan and HK including the sourcing set up etc.

When handling any factory or sourcing job, by the nature of the industry, if they smell a fish, they will take as much advantage as possible, especially in the Southern Chinese region.

Cheers,
Dave

Wow thanks man, im waiting for the tracer to come back when i get confirmation on Mon i will get on there case and will threaten with Alibaba review, thanks again.