Open Side Menu Go to the Top
Register
New business idea, best way to charge customer? New business idea, best way to charge customer?

01-16-2008 , 06:15 PM
I'm thinking of starting a business where I will charge customers a certain amount for a service provided over the phone. I was thinking of having customers create an account at my website, fill it with credit using CC or paypal and then when they call our 800 number, give us their account name and password and we debit the account after the call. We could also charge by monthly subscription I suppose.

I prefer not to ask for CC info every time they make a call as they may call many times per week (no, not for phone sex). Does anyone know of any websites that do something like this? Is there a better way? Thanks!
New business idea, best way to charge customer? Quote
01-16-2008 , 06:47 PM
Why not have them sign up and just bill them monthly, giving them the option of a CC? You'll get more customers that way.
New business idea, best way to charge customer? Quote
01-16-2008 , 06:50 PM
How about a 900 number?
New business idea, best way to charge customer? Quote
01-16-2008 , 06:51 PM
Also you could have them sign up and use caller ID to know which account to bill, putting manual account info in as a second option
New business idea, best way to charge customer? Quote
01-16-2008 , 07:00 PM
Thanks for the ideas guys, I guess monthly subscriptions would be the best way to go. Especially in Paypal where they can have the subscription automatically renewed. That damn thing has got me so many times at stoxpoker.

Also, I'll be doing this outside of the United States to keep in mind. Is there some kind of system that will ask customers to key in their password automatically when they call and then be sent to a live rep?
New business idea, best way to charge customer? Quote
01-16-2008 , 07:39 PM
Quote:
Originally Posted by PrayForBBJ
I'm thinking of starting a business where I will charge customers a certain amount for a service provided over the phone. I was thinking of having customers create an account at my website, fill it with credit using CC or paypal and then when they call our 800 number, give us their account name and password and we debit the account after the call. We could also charge by monthly subscription I suppose.

I prefer not to ask for CC info every time they make a call as they may call many times per week (no, not for phone sex). Does anyone know of any websites that do something like this? Is there a better way? Thanks!
This 'idea' has been around for years.

The phone company charges X amount per call....and those charges were billed to the CALLERS home phone number.In fact if I can remember correctly the prefix was 976-xxx-xxxx

It was used for sports scores,tout services,sex chat,etc
New business idea, best way to charge customer? Quote
01-16-2008 , 07:49 PM
onesuite.com does something similar to what you are asking for
New business idea, best way to charge customer? Quote
01-16-2008 , 10:06 PM
Shouldn't your screen name be PrayForBBBJ?
New business idea, best way to charge customer? Quote
01-17-2008 , 04:41 PM
Quote:
Originally Posted by stephenNUTS
This 'idea' has been around for years.

The phone company charges X amount per call....and those charges were billed to the CALLERS home phone number.In fact if I can remember correctly the prefix was 976-xxx-xxxx

It was used for sports scores,tout services,sex chat,etc
The idea isn't the payment processing, but thanks for the tips, I'll check out onesuit.com
New business idea, best way to charge customer? Quote

      
m