Quote:
Originally Posted by Dutch101
So what major innovations have banks come up with that put them in the running with the top innovative companies in the world. Let's say a Google type of innovation. And of course my role is insignificant but I do get to see every new product/service the bank offers to their clients. Unless you know of any services banks do these days that don't require software changes.
http://www.forbes.com/innovative-companies/list/
As stated before, a banks innovation and creativity is not like other companies, hence you won't find them on a list like that. Banks increase profits by increasing its customer base and the revenue generated from their customers. How do they do this? Innovation. They create ideas for customers to either save or earn more money, and they are doing so at a constantly increasing rate. When a front office team can better service a company by generating a new financial structure than their old way of thinking, that is innovation. When banks get better and better at pricing out IPOs, it's due to innovation. When BOAML prints out an analyst report on bitcoin, accepting its investment potential and assessing its future, that's innovation.
Sure most of what a bank does is boring, and based on the fact that you alluded to having a meaningless function that isn't part of this, (kind of like an apple store employee) but it doesn't mean they don't come up with new and interesting ideas when it comes to client facing roles.
In an article posted on seekingalpha about bank of america,
http://seekingalpha.com/article/1889...ticle_readmore
some major points were brought up such as:
In the past year banking center transactions have declined 11%;
ATM, online and mobile transactions have grown 5% over the same period;
More than $750 million invested “over the last few years” to mobile and online platforms;
14 million active mobile customers, up from 11 last year — 7,000 new users a day;
$11.5 billion in revenue transactions a month, 60% higher year-over-year; and
8% of all Bank of America checks, or a total of 13 million checks, deposited by remote deposit capture (RDC).
The fact of the matter is banks are highly innovative, people just don't take notice because the innovation is almost exclusively seen within. Additionally, the innovations aren't "wowing" like when Sony launches a PS4 or something. 10-20 years ago high frequency trading didn't even exist, and now makes up over half of all trades done, as an example.