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Problem regarding previously advertised 3 for 1 poker coaching site deal.... Problem regarding previously advertised 3 for 1 poker coaching site deal....

04-08-2008 , 12:08 PM
I signed up through the advertisements (poker coaching network) I saw here for one initial fee plus a monthly fee for access to Deucescracked, Stoxpoker, and Cardrunners. I am entering my second month on this great plan and am running into problems with Cardrunners. I received an email from their billing dept saying that I had no billing info on file. I explained that I pay a single source for access to three sites and that Cardrunners shouldn't be billing me directly. The lady says she has to speak to someone over there and then i get an email saying that i am paid up until "May". So I write back saying that I don't want this problem again in May so if they could get my situation straight, that would be great.

Then i get a reply asking, "This fee that you paid does not mean unlimited access forever does it? I'm fairly certain it was a month long deal."

I don't recall ever reading anywhere in the advertisement where it specified one month only. What is the deal here? Did I not read the fine print or does cardrunners need to be set straight on how this deal is supposed to work. BTW i don't have this problem with the other two sites, Stoxpoker and Deucescracked. If I had suspected it was for one month only. I would NOT have paid the $200 initial fee plus the almost $70 monthly fee. That would be a pretty stupid deal in my book.

Can anyone shed some light on my situation? I'm sure i'm not the only 2plus2 forum member to have subscribed via this deal?

Thanks in advance

Last edited by erdiesel; 04-08-2008 at 12:20 PM.
Problem regarding previously advertised 3 for 1 poker coaching site deal.... Quote
04-08-2008 , 02:31 PM
cardrunners is wrong. what was only available for a month was the opportunity to sign up through the deal not that you could only be a member for a month. you can continue your memberships at all three sites indefinitely, as long as you are paying each month. kinda lame that the cardrunners people don't even know what's going on, but don't worry, it will get sorted out. i'm sure taylor will take care of you.
Problem regarding previously advertised 3 for 1 poker coaching site deal.... Quote
04-08-2008 , 02:40 PM
Quote:
Originally Posted by erdiesel
I signed up through the advertisements (poker coaching network) I saw here for one initial fee plus a monthly fee for access to Deucescracked, Stoxpoker, and Cardrunners. I am entering my second month on this great plan and am running into problems with Cardrunners. I received an email from their billing dept saying that I had no billing info on file. I explained that I pay a single source for access to three sites and that Cardrunners shouldn't be billing me directly. The lady says she has to speak to someone over there and then i get an email saying that i am paid up until "May". So I write back saying that I don't want this problem again in May so if they could get my situation straight, that would be great.

Then i get a reply asking, "This fee that you paid does not mean unlimited access forever does it? I'm fairly certain it was a month long deal."

I don't recall ever reading anywhere in the advertisement where it specified one month only. What is the deal here? Did I not read the fine print or does cardrunners need to be set straight on how this deal is supposed to work. BTW i don't have this problem with the other two sites, Stoxpoker and Deucescracked. If I had suspected it was for one month only. I would NOT have paid the $200 initial fee plus the almost $70 monthly fee. That would be a pretty stupid deal in my book.

Can anyone shed some light on my situation? I'm sure i'm not the only 2plus2 forum member to have subscribed via this deal?

Thanks in advance
Erdeal:

This is just a matter of internal miscommunication on our end.

I'll make sure that all of our staff is reminded of the parameters of the coaching package.

As far as I know, your purchase grants you unlimited access to CardRunners, StoxPoker, and DeucesCracked for as long as you continue paying.

If you could e-mail me at ezra@cardrunners.com, I'll make sure this gets cleared up for you 100%.

Ezra
Problem regarding previously advertised 3 for 1 poker coaching site deal.... Quote
04-08-2008 , 02:54 PM
When I signed up for this the wording suggested that it was automatically debited from the paypal acct every month. Will I have to make a manual payment or will it be auto debited?
Problem regarding previously advertised 3 for 1 poker coaching site deal.... Quote
04-08-2008 , 03:35 PM
Quote:
Originally Posted by rothko
cardrunners is wrong. what was only available for a month was the opportunity to sign up through the deal not that you could only be a member for a month. you can continue your memberships at all three sites indefinitely, as long as you are paying each month. kinda lame that the cardrunners people don't even know what's going on, but don't worry, it will get sorted out. i'm sure taylor will take care of you.
Sounds like a great deal!
Is it still available?If so where can i find it?
Problem regarding previously advertised 3 for 1 poker coaching site deal.... Quote
04-08-2008 , 03:45 PM
Quote:
Originally Posted by ezmogee
Erdeal:

This is just a matter of internal miscommunication on our end.

I'll make sure that all of our staff is reminded of the parameters of the coaching package.

As far as I know, your purchase grants you unlimited access to CardRunners, StoxPoker, and DeucesCracked for as long as you continue paying.

If you could e-mail me at ezra@cardrunners.com, I'll make sure this gets cleared up for you 100%.

Ezra

Ezra, thank you!!! I thought it was indefinitely but wanted to make sure. I appreciate your prompt response. BTW Cardrunners is great!!!
Problem regarding previously advertised 3 for 1 poker coaching site deal.... Quote
04-08-2008 , 03:49 PM
Quote:
Originally Posted by uncleshady
When I signed up for this the wording suggested that it was automatically debited from the paypal acct every month. Will I have to make a manual payment or will it be auto debited?

it's auto debited from your paypal account. My second month's fee just hit my paypal account so i'm certian it's automatic
Problem regarding previously advertised 3 for 1 poker coaching site deal.... Quote
04-08-2008 , 03:52 PM
Quote:
Originally Posted by cracky
Sounds like a great deal!
Is it still available?If so where can i find it?

it was a limited time offer type deal that was available only to non subscribers of those three sites. The deal was available for only about a month i believe. I'm not sure if they will run the promotion again, but if they do, you should certainly take advantage of it. It's a great deal in terms of the content you have access to with the small amount of money you pay. All three sites are great in their own way and together, the money is well worth it.
Problem regarding previously advertised 3 for 1 poker coaching site deal.... Quote
04-08-2008 , 04:01 PM
Quote:
Originally Posted by erdiesel
it was a limited time offer type deal that was available only to non subscribers of those three sites. The deal was available for only about a month i believe. I'm not sure if they will run the promotion again, but if they do, you should certainly take advantage of it. It's a great deal in terms of the content you have access to with the small amount of money you pay. All three sites are great in their own way and together, the money is well worth it.
Damn thats too bad im not a subscriber to any of them and im trying to decide wich one i should get?!
I play microlimits so im just gonna start with one so i can improve my game so i can afford the next one
That deal would have solved the problem though...
Any recomendations?
Problem regarding previously advertised 3 for 1 poker coaching site deal.... Quote
04-08-2008 , 05:21 PM
Quote:
Originally Posted by erdiesel
it's auto debited from your paypal account. My second month's fee just hit my paypal account so i'm certian it's automatic
Ty erdiesel
Problem regarding previously advertised 3 for 1 poker coaching site deal.... Quote
04-08-2008 , 10:05 PM
Quote:
Originally Posted by cracky
Damn thats too bad im not a subscriber to any of them and im trying to decide wich one i should get?!
I play microlimits so im just gonna start with one so i can improve my game so i can afford the next one
That deal would have solved the problem though...
Any recomendations?
cracky, the program is under review, so you maybe can get it down the road. if you want to sign up at a site now, you should probably go with deucescracked, since there is no sign up fee which helps out the microgrinders, such as yourself. however, all three are great.
Problem regarding previously advertised 3 for 1 poker coaching site deal.... Quote
04-13-2008 , 10:17 PM
LOL Spoke too soon, the stox account seems to be ok, but the Deuces Cracked expired and I suspect the CR acct will too. Hope I dont have to do this every month..

Joe Tall just put me back on. Only down like 6 minutes. A++++ WOULD DEAL WITH AGAIN

DC is the nutz.

Last edited by uncleshady; 04-13-2008 at 10:24 PM.
Problem regarding previously advertised 3 for 1 poker coaching site deal.... Quote

      
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