Looked through 6 pages without an answer.

Got the email to open new account today. No mention of WTF happened to my old account and its BR. Pathetic.

What protocol do these clowns have to restore my $$$?

Thanks in advance for any replies.

This is what I found that they posted prior to launch. I'm sorry . I hope it helps.

https://www.wsop.com/promotions/nv-migration-2024/nv/

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-Players who have pre-registered will have access to the following perks: bankroll and tournament ticket transfer, WSOP Point transfer, a Main Event Seat Freeroll ticket, and first access to choose a username on the new software.

-Players who do not preregister before May 27, will still be able to register and make new deposits after launch. However, it may take up to seven-business days for bankroll, tournament ticket, and loyalty point transfers.

-Players who do not register before July 31, 2024 will not have access to transfer. Their old account will be closed and cashed out to the address of file.

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So, it appears you have two options at this point. Register a new account before July 31st.... and wait up to (7) business days for all money, tickets, and points to transfer.... or register a new account after July 31st and have all money sent to your address on file with your old account.

It appears that to collect whatever money you had in your old account you MUST register a new account, either way. That seems strange, and I would imagine, if challenged, its likely not compliant with NGC regulations. They can't hold your money hostage and force you to open a new account to collect the money which is rightfully yours and NOT contingent upon you giving them further business. But obviously, the path of least resistance is to not challenge them.... cause that never tends to end well for the amount of energy it takes, obviously.

Is the free spin working for anyone?

I finally got my withdrawal from ~4 weeks ago


I just played a proper session last night on the new software. Is the new software much faster? or is my brain melted from too much live poker?

Not for me and it last worked about 2 weeks ago.

Miss those 30 cent blast tickets.

You only get like 14 days of spins and it's done until they have some other promo that has spins.

It could be a glitch with the free spin. Try the banner at the top and also the "free spin" on the left side below the avatar.

• Players who register, and are approved for an account are eligible for one free spin a day for the
first 7 days.
• Players who make a first-time deposit are eligible for one free spins a day for the first 14 days.

I am not able to get my rewards point balance to display. Just the spinning red dots.

I bet there will be a software update after the Online Bracelet series ends. There needs to be one.

Requoting/reposting this for redeeming points..... it should be pinned somehow .

Yes, another way is to just click on your personal avatar picture. Then click My Account. Then Redeem. Everything works that way for me without issue.

Update released on mobile version..

https://x.com/Protentialmn/status/1804601418109866204