Don't ever cash out from Poker site directly to coinbase. Use an intermediary wallet.

why? and which one?

I´ve always made a withdawal directly

I have currently been waiting five days for a btc withdrawal to hit my account. I’ve contacted support and I have gotten no response

Because coinbase doesn't allow transfers from gambling entities. If they know its from ACR/Ignition/Other poker sites, etc. they can and will shut down your account. Going from Site -> intermediary -> coinbase is always preferred for this reason as it significantly reduces the chance of this occuring.

Transferred money three days ago from poker to sportsbook and it had still not yet hit my sportsbook account. Tried to get a hold of support but they are nonexistent

Some of my horses withdrawed last saturday and it hit his account yesterday ... so 8 days currently normal @benmassen

It’s now been eight days since I initiated my transfer and still no money in my account. Wpn has stolen my ****ing money

I haven’t been on the site in over a year but have had this issue probably 15 to 20 times in the past and always got my money within a day. I’ll try to explain how if the steps are still the same. When you hit the sports tab in the poker client it opens a browser window for the sportsbook. This page is where you need to get help. The sports book page still had live chat even after the poker client stopped offering it (they may have stopped it by now). If they stopped the live chat you need to email the sportsbook and they will contact ACR. The sportsbook wasn’t even owned by ACR when I was betting a year ago. They partner with a company to offer their poker customers sports betting. That is why you have to transfer in the first place. They also have separate customer services. When I was having the same issue as you I would chat with a sportsbook employee and they would tell me we are contacting ACR to get your transfer

I’m not sure why it takes six days for them to process btc cash outs. The other two sites i play on take like five hours

Yeah my crypto cash outs have taken as long as ten days before

Mine is at four days right now

I'm not sure what the problem is. For a long time there, cashouts were quick and easy.

I withdrew $2500 ETH yesterday and it hit my wallet in literally 15 minutes.

Cash outs a couple of years ago would hit very quickly. I had one recently which took two weeks and I’m not even kidding. Btc no less

Anybody ever have an ‘access restricted’ error message when trying to withdraw on acr? I can’t pull out my money

yeah was trying to withdraw to btc address and it kept saying, “invalid address” etherium went through but still haven’t received funds

Seems like you know your stuff. Made acr account a few months back. Seems to be no issue using my amex to make deposits into acr. Any reasons not to? I live in Minneapolis, MN.

I used to get withdrawals from ACR almost instantly.
this time it's taking more than expected

withdrawal requested: 29 February 2024 // 02:12 AM GMT+2
withdrawal method: BTC

still have not received it

Withdrawals for me have always been slower when BTC pumps or has a period of extreme volatility. I think it is more to do with that than ACR's mistake.

My friend asked for a withdrawal in LTC but put in their BTC address (same exchange) and it's been processed. Is there a way to get it reversed? Big oops...

BTC withdrawal took about 16 hours just last weekend. Low 4 figure amount fwiw

My withdrawal in LTC came through in less than two hours.

update: money reached my account within hours after request

So i put in a BTC withdrawal and many hours went by and i got this response from ACR support.

“I hope this email finds you well. Thank you for reaching out to us regarding the status of your recent payout request.

We want to inform you that due to an unusually high volume of payout requests at this time, there is a temporary delay in processing.

Our team is working diligently to handle each request as swiftly and securely as possible. We understand the importance of these transactions to you and are committed to ensuring you receive your funds promptly.

Let us know if there is anything else we can do for you.

Kind regards,

WPN Support”

Should i be worried here? Or is this normal with ACR?

Indeed got the same email as above. Doesn't make sense to me they can approve player transfers in 2 minutes but crypto withdrawals are left pending for days at a time they both need manual approval.