Logged on to play a little 10nl blitz today and found the update seems to have broken something. I did manage to get a look at the lobby and see this.

https://imgur.com/a/vhnSGP4

Does this seem like evidence of break-even or losing bots to get the blitz games started? If that is the case it wouldn't really keep me up at night in this specific case but it would indicate a company that is willing to cut ethical corners. If they cut corners here are they doing it in significantly worse ways? Hoping for a sanity check with this post I suppose.

My apologies is I came off as "trolling" you, most of us here know what a mess customer service and the software is, I should have just typed : Be decisive with your actions involving this site and try to navigate it smoothly by not cancelling any action involving customer support it's hamsters running on wheels back there, you will learn to adapt if hopefully you stay around long enough, the site has potential if they can ever get it together

cash games as well

I’m not sure how this screenshot would indicate bots. They just keep the Blitz tables up in-between periods of time when the servers screw up and tournaments are suspended. There are definitely still plenty of bots on WPN, though, if that’s what you’re trying to figure out—just primarily on the cash tables.

23 players who always fold instantly is either an odd summary of games that have stopped running or something else. Obviously normal profit-seeking bots would just play out hands with each other but if they have the sole purpose of getting the games started then this would make sense. If no one can log in and play (players or normal bots) why are these 23 players somehow still playing?

Was just told after waiting to get through to support for hours, there'd be no compensation for any of these site issues effecting players. I thought there might be a chance with the severity of an issue like this and the amount of players effected, but that's obviously to no ones surprise whatsoever right? Not getting a lot of reasons from them to want to stick around personally. ����

its prime time now yet only 18 on 50 blitz when there were 150 last week. 100nl pool size has not changed so they have not moved there. What a joke.

good news they are saying check back in 30 minutes now ,instead of just getting kicked off, things are looking up

yeah don't count on it lol they have put that out before only to take hours

If he doesn’t know that the bots rely on OCR or Optical Character Recognition then he’s not an expert. Every bot has a frame work that begins there.

You can run a bot on a site with no hand history to read the action because they can read what’s on the screen from OCR. Look it up.

So I’m sorry but someone that doesn’t have a basic understanding of how they work isn’t an expert. I’m not saying I’m an expert but I am saying I have a clear understanding of how they work.

People can believe what they want to believe. It’s doesn’t matter. This is the equivalent of debating whether or not water is wet. It literally is.

such a generous time frame!

THIS.

This Freebuy Series is suppose to run 3 weeks and it is crashing the site on day one. These large freebies make the site unstable. This is on a site that the CEO is currently running around the globe looking for better servers. This is so much fail. When this Freebuy Series was announced I had a back and forth in this thread with a simpleton trying to explain to him that this was almost worthless. WPN was better off giving all it's active players $1. The super duper awesome shiny $250,000 three week Freebuy series is another boondoggle.

Like everyone else in this thread, I am not logged into WPN 24/7, but my limited observations and detective work seem to indicate that of the 6 Freebuy Series tournaments so far, at least 2 didn't even start, and of the ones that started at least 2 of those didn't even finish. That is an at least 67% failure rate.

If there’s one thing you can’t blame the site for, it’s players not jumping into the $50nl blitz pool.

No, it isn't, since he wasn't arguing water isn't wet. You imagined the disagreement to be about the technology behind bots, but it was about the techniques used to stop them.

The post you responded to started with "There is no need for "anti-screen scraping" when simple statistical analysis will suffice." - that says nothing about screen scraping not being a thing, it's just saying that if you use statistical analysis, there's no need to try to prevent screen scraping.

Alright my bad my bad... Thanks for the clarification, sorry for the misinterpretation. I realize I responded rashly. No excuse but **** just been stressing me out lately!

while we wait, wondering how I can get rake back if the site ever comes back? I just signed up and deposited a week ago.

I am playing cash games

Loaded up a 50nl blitz game earlier today with a $40 buy in, game froze kicked me out and my buy in has yet to be returned to my balance. Sigh

Also, could not get through to customer support when I called. Ugh so frustrating.

If any of the Freebuy tournaments finished, it was event #1 that started at 2:00 AM ET today. None of the five other FSS events have reached a winner due to tournaments being suspended. It would be very surprising to hear that FSS #1 actually completed.

I have also played in 3 of the 4 Breast Cancer Awareness guarantees that ran today and yesterday. All three of those tournaments were suspended.

For all the events mentioned above, refunds are not being distributed properly. FSS #3 was a $1,500 GTD PLO 6-Max that ended up getting 2,141 entrants. The tournament was suspended with 61 players remaining, and I got a $3.89 refund. I would love to see how the $1,500 prizepool was actually distributed.

Have $89 stuck in 7 day rathole
Have $15 stuck in a stud game.
Disgusting how they open up the tables before they refund money.
I provide support all the information and they email back a link to refund rules for a tournaments. This was regarding money stuck yesterday.

Every time the hands start lagging between each pot I write down the hand number, table, blinds, time, stack size, ect. Makes it easier to retrieve the money.

But fighting the screen scraping is more effective IMO. It stops the functionality of the bots. If you use stats like VPIP or win rates you could inadvertently ban a good human player. All of the security methods aimed at stopping the bots ability to play don’t have that liability.

Making constant changes to the fonts stops the bots table maps from working. That accompanied by security check techniques nearly eliminates them. If you read on their forums there are botters who gave up on certain sites because it was too much effort keeping up. WPN is on the right track here.

People complain about the bots. WPN applies a technique to fight them that is pretty much guaranteed to work and people still complain.

It’s like “this site sucks because it has bots”. Then it’s “this site sucks because it’s fighting against the bots in a way I don’t like”.

That dude just seems to like finding stuff to complain about.

Also saying these bots beat me and all of them and they use these ranges/VPIPs is circumstantial. There are simpler ways to identify and fight botting. Bots aren’t super users. They have a programmed strategy that was programmed by a human. So it’s very realistic to believe a human and a bot could have similar stats, even be playing in the same country. So stopping the functionality is the best method to avoid banning innocent players.

Cool. That has nothing to do with my point. But it sounds like something that would have been a much better response to HOG than making false assumptions about what he does or doesn't know.

I don't know if HOG is a bot expert or not. But I do feel that he's displayed enough knowledge about the subject that if I were to take issue with something he said, I'd do so with a little humility and the understanding he may know more (likely a lot more) than I do, and I certainly wouldn't be accusing him of not knowing about bots' use of screen scraping unless I was damn sure I was right. Perhaps that would have been a better approach for you to take.

Yup. And the two of you like complaining about each other.

It is smart. However for me it takes the fun out of playing. Suddenly it becomes work and an accounting exercise.

Yes...and when you add in hours of dealing with incompetent support that treats you like you are lying and trying to scam them when it is abundantly clear that they are having severe issues on their end, they are making it exceptionally difficult to enjoy playing poker. Having it be the player's responsibility to know, and track, every cent that the website bugs out and withholds from our accounts is a nightmare.

I have no doubt they've made a fortune on the players who either don't ever realize this is happening, or are just not willing to go through the slog of dealing with their support team to figure out how to get it credited back to them. If the same things had not been happening from day one of the "upgrade" 6 months ago, it would be a lot less infuriating.