This is a concern that will be directed to our tournament director.
All withdrawals are subject to review and may take up to 15 business days. If it goes past this timeframe, please send me your username and I’ll look into it.

That’s correct, thanks for the info mlo4sho. Any further questions on this topic can be sent to security@americascardroom.eu.
This is coming soon
Please send me your username so I can help look into it for you.
Please PM us your computer details and internet connection

You asked for it, we've added it!

We've just added a new feature to our poker software called Auto Top Up. Now, you can make sure your chip stack never falls below a set minimum—as long as you've got cash in your account to back it up. You can choose to make sure your chip stack never drops below the table max, the table minimum, or a set number of big blinds.

To enable Auto Top Up and Auto Buy In, click the Table Options button (top left corner) while seated at a table, and then click the Buy-In/Auto Top Up tab. You will then have the options displayed

The Auto Top Up feature is the first of many tools that Americas Cardroom is building to improve the lives of the online grinders.

Enjoy!

Auto top up! Nice work.

You need your winnings of $100 that bad, maybe move back into mom and dads garage.

Seriously, what are your priorities?

+1

So get a check for free and don't worry about the added convenience of an ATM card to get your monies easier. To many it is a convenience they are willing to pay for. I guess you do not have an ATM card from your bank either? Cause you certainly have to pay fees to use it.

For the record, I am a current ACR player who votes strongly to keep the re-entry tournaments. I, for one, appreciate the larger prizepools the re-entry tournaments allow ACR to provide. I am glad they are re-entry and not rebuy. The rebuyers can stack their chips and truly make it a disadvantage for the 'one buy players'. I do not find that with the re-entry tournaments. In my case I find an extra advantage in that some players are making bad plays early on knowing they can re-enter, but it is allowing me to chip up easier in the early stages with big hands, whereas normally these players would fold or not give you as many chips. So I might get bad beat with a big advantage, but I will take that given the odds in my favor. That is better than the same person at your table double rebuying and pushing his 2x stack at you every hand, or better than the much smaller prizepools that would result from a change to regular freezeouts in many of the tournaments.

FTP introduced multiple entry tournaments that were very popular, now I would hate that version, but I am happy that we can trade higher prizepools at the moment for a simple re-entry scheme.

On the other end of the spectrum, ACR has tournaments that are advertised as deep-stacked, but they don't play that way because of the structure--antes start at level 4! A serious profit-maximizing player who likes playing deepstacked is likely to look at that stucture and see if he can find somwhere else to play $30 MTTs.

Personally, I find at least one of their deepstack tournaments very appealing, the $25+2 7-8K (varies) Monday-Friday starts with 5K chips and plays long enough for my tastes. Total tournament time is well over 6 hours and that does not come across as a 'hit n run' with your money as described for my $30.


Good feature, but more important, hopefully feature added soon to immediately rebuy in tournament games where you do not have a player sitting with zero for one hand and messing with the small and big blind. And same thing with addon after break where everyone plays one hand with pre-addon stack.

I mean, what tourny-loving, profit-minded player would want to subject themselves to this type of play in this evenings deepstack 7K prizepool reentry tournament in the first hour?


Winning Poker Network (Yatahay) - 20/40 NL - Holdem - 9 players
Hand converted by PokerTracker 3

Hero (MP+1): 6,260.00
LP: 5,135.00
CO: 4,865.00
BTN: 4,705.00
SB: 1,035.00
BB: 4,910.00
UTG: 3,242.00
UTG+1: 10,043.00
MP: 5,000.00

SB posts SB 20.00, BB posts BB 40.00

Pre Flop: (60.00) Hero has K Q

UTG raises to 80.00, fold, MP calls 80.00, Hero calls 80.00, LP calls 80.00, fold, fold, SB calls 60.00, fold

Flop: (440.00, 5 players) 9 4 7
SB checks, UTG bets 3,162.00 and is all-in, fold, Hero raises to 6,180.00 and is all-in, fold, fold

Turn: (6764.00, 2 players) K

River: (6764.00, 2 players) 8

Hero shows K Q (Flush, King High) (Pre 66%, Flop 100%, Turn 100%)
UTG shows J T (Straight, Jack High) (Pre 34%, Flop 0%, Turn 0%)
Hero wins 6,764.00

Note: Actually I should be happy 2+2ers do not want to play there

WEC .... encouraging other regulars to come play in your (clearly very soft) games... not particularly smart are we?

True, but I think ACR deserves the players from its efforts thus far. Things could always change in a hurry, but they have shown it too me anyway. Not that I don't think they need a lot of improvements, but.....

Back in February I looked around at all the options for a US player and decided to go with America's Card Room (then Yatahay, now the Winning Poker Network). I went with ACR for two important reasons - (1) they offered a $1,000 new client match promotion with no expiration and (2) their cashout policy was straightforward and timely. I was and continue to be very happy with my decision for both of those reasons.

But last night I had a very scary experience while in the middle of a micro stakes SNG tournament. I completely lost the ability to size my bets. The software stopped displaying anything but the "Fold" button, the "Check" button and the button for min bet/min raise. No bet slider, no bet multiple buttons, no field for me to input my own amount. Needless to say this left me quite crippled. Miraculously, I was still able to cash through some creative table tactics but it was like trying to land a plane with no visibility and only one engine.

At the same time I was struggling through the above the software started prompting me to confirm my buy-in for all these other tournaments I had not registered for. Happened more than 20 times.

I don't want to trash ACR on the basis of this one incident because I have been pleased with every other aspect of my playing experience there for the past four months. But in addition to taking screen shots and writing support about it, I need to know whether anyone else has had this or anything else glitchy happen while playing at ACR.

Please post some screen shots.

I had one occurance of a glitch. I promptly emailed support,and kept reminding them. Took near a week but they made it right.

This has been mentioned by someone else as well in the official room thread:

http://forumserver.twoplustwo.com/28...l#post33037867

Rather sure though this thread will get moved over there soon when the mods see it.

Deposited last night and played a couple hundred cash hands. thoughts -

good:
Bonus was credited immediately. Depositing was not a problem. Resizeable tables, and the PT4 beta worked out of the box. Games seem ok.

bad:
Client is a massive resourse hog. I wasn't able to stream video while playing, and its not b/c of a bottleneck on my end. Short tables are a really terrible idea for a site with such a small player base. BBJ tables at micros, also an awful idea. No preferred seat, which is a big deal to me.

overall my first impression was pretty good. I can't see playing more than 3-4 tables, but if you need your online poker fix ACR seems like a decent option.

I did a quick search and couldnt find how to post cash hands from acr on here. Could someone give me a link or description please? Also is poker tracker the only hud that works at acr?

For what it does, I concur that the client does take a lot of power...no idea why but it likes its resources

We apologize for the inconvenience you experienced, please PM your username and we will refund your buy-in and fee for this tournament. This error is rare, but it does occasionally happen. We are working on a fix.

Still baffled on how I keep getting raped repeatedly by guys who play 70/8 on this site. Steal every pot then get coolered massively in one showdown lol.

Debit card withdrawal was a little slower this time. Took 1.5 weeks to get money onto the card, although it was approved in a day. Just fyi.

Also, the re-entry in the 27.50 is a good idea. I get tilted busting out of that thing somehow in an hour and not being able to jump back in with plenty of stack left.

You make it sound like games are soft as could be which is not the case. Structure and levels are awfull . The structure the way it is in tournaments people play bingo poker with 4 all ins consistently at level 4 of tournaments. Don't make it sound like one hand you got paid off on makes the site soft as butter. The tournament structure makes it even more difficult. Idiotic post by you for reasons already stated and if someone is dumb enough to think site is this soft based on this one hand that all players are droolers then lol and lol at you for posting with that mind set. Do you really think people are stupid enough to think the site is this soft based on your one hand and on 2 plus 2 no less? Maybe you where smoking some good weed at the time you posted this I haven't seen this type of idiocity from you before.

please fix the bet sizing problem its super annoying and it only started after yesterdays update. also when i close out the table and reopen it fixes the problem but 90% of the time it cause the client to crash and i have to restart ACR
also please allow us to see the hole cards are opponent mucked when playing HU sngs

By the way, I tried uninstalling the software to see if a reinstall would correct anything. A confirmation message appeared saying that the software had been removed. I then went right back to the program group and selected America's Card Room and the software launched right up and let me join a table.

Your reputation through this incident is getting worse not better. First software that cripples me in the middle of a tournament and then a fake uninstallation message.

To the rest of this forum - I have PMed the rep with my details as requested. I'll let you know if there is actual follow through or whether it was hollow PR.

Has anyone gotten rakeback yet? Its been getting later and later on wednesdays

Very "grateful" wording for your 2nd post on this forum, especially after the Rep initially replied to you not long ago.

I would give it a few hours, patience is one of the key skills at poker.

So true

Rakeback has been paid.

We are working on a fix.

I’m confirming that the buyin has been returned to your account as promised.