Quote:
Originally Posted by 39suited
And have you tried live chat already as well?
Well, they replied, after god knows how long.
Hello,
Thanks a lot for your email; we really value your preference!
We have forwarded your query to the department in charge; they will check on this and reply to you as soon as possible. If there are any general queries we can assist you with we invite you to access our live chat feature on our website or on the Cashier section of your poker client.
Please let us know if there is anything else we can do for you, we are at your service!
Kind Regards,
Valerie
Americas Cardroom Poker Support Team
They had to escalate a simple question
quit the live help, ****ing bull**** lol.
I'll upload the rest of the conversation later tonight, basically saying it would've been taken care of within 15 minutes. I went to sleep, signed in this morning and obviously nothing was taken care of.
Worthless support, worthless site. Don't signup, stay away.
How is it that ACR Rep hasn't responded in this topic for ages?
Last edited by Mike Haven; 06-07-2016 at 11:14 AM.
Reason: 3 posts merged