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[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread [WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

09-18-2013 , 05:36 PM
how do they not expect to lose masssssive amounts of their clients after pulling **** like this...and worst of all, im fearing that if they claim to have it back online tonite with everything fixed then they are simply putting a bandaid on the problem and its just gonna crash a few hours later..as much as i want to play id almost feel better if they sent out an email saying hey weve had some major major problems and we will be shutting down the site for 12 hours (or however long it takes) and when its back up we are 100% certain that it will be totally fixed and upgraded and the full slate of tournaments and ring games will resume as normal
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-18-2013 , 06:28 PM
Are 25nl 6max tables no longer counting for the Beast?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-18-2013 , 06:55 PM
This from the WPN TD (increased GTD's for MTT's tonight):

http://forumserver.twoplustwo.com/21...013-a-1372894/
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-18-2013 , 07:04 PM
Quote:
Originally Posted by IHasTehNutz
This from the WPN TD (increased GTD's for MTT's tonight):

http://forumserver.twoplustwo.com/21...013-a-1372894/
I think people would prefer a guarantee that the servers aren't going to crash.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-18-2013 , 07:08 PM
Indeed - just making people aware if interested.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-18-2013 , 08:16 PM
Down again best things to do right now is not even play. This really sucks cause I was grinding the beast real hard and the last two days have been a disaster to say the least.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-18-2013 , 09:58 PM
Once again! This is very impressive!
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-19-2013 , 11:19 AM
Quote:
Originally Posted by heliosheath
You know ACR is in bad shape when no fanboys are posting on here about how great ACR is, and how we should be grateful to play on this marvelous site.
"GO SUMWHERE ELSE IF U DON'T LIKE IT! LAWLZ"
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-19-2013 , 01:35 PM
nobody is defending the servers crashing....however i think its premature to start accusing ACR/WPN of incompetence or greed when they have not released an official statement or email.

could be a sophisticated DDOS attack or something serious that is requiring such drastic action....happens to MUCH bigger companyies all the time(ie. CHASE) and sometimes these things take several days-weeks to address.

also you guys need to realize that if even only 10% of players are getting disconnected or unable to login...they will shut the entire site down for everyone because it could create very unfair situations for the small group of players having problems.

so before we jump to conclusions and threaten to withdrawal our bankrolls....let them officially respond.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-19-2013 , 03:46 PM
Attempting to withdraw from my account, and I'm getting an error message stating "the system is currently unavailable" with "error(External) Invalid login. Blocked by external validations."

What the hell does this mean and why can't I access my money?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-19-2013 , 05:04 PM
yes sundot it means they stole all your money...its all a big conspiracy...or maybe it could be because the website and servers had all sorts of issues the past few days and thats affecting the cashier?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-19-2013 , 05:27 PM
Quote:
Originally Posted by mjt685
yes sundot it means they stole all your money...its all a big conspiracy...or maybe it could be because the website and servers had all sorts of issues the past few days and thats affecting the cashier?
i know, right? lmao
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-19-2013 , 06:46 PM
Were the servers screwed up again just now or is it my internet?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-19-2013 , 11:50 PM
Quote:
Originally Posted by mjt685
yes sundot it means they stole all your money...its all a big conspiracy...or maybe it could be because the website and servers had all sorts of issues the past few days and thats affecting the cashier?
Why is it that some people feel the need to be dicks on message boards for no reason? Just shut the **** up if you don't have something decent to say. My issue with depositing and withdrawing has been ongoing for weeks, not days. So maybe it's actually not the server, and maybe you have no idea what the issue is. Just because I'm asking, doesn't mean I think it's a conspiracy. But maybe you think AC is a model of efficiency and a smoothly run site that isn't capable of mishandling the accounts of their customers. I know that some errors they've made have only been corrected by bringing them to their attention, and they have had to correct other issues in the past.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-20-2013 , 01:26 AM
Quote:
Originally Posted by Sundot
Why is it that some people feel the need to be dicks on message boards for no reason? Just shut the **** up if you don't have something decent to say. My issue with depositing and withdrawing has been ongoing for weeks, not days. So maybe it's actually not the server, and maybe you have no idea what the issue is. Just because I'm asking, doesn't mean I think it's a conspiracy. But maybe you think AC is a model of efficiency and a smoothly run site that isn't capable of mishandling the accounts of their customers. I know that some errors they've made have only been corrected by bringing them to their attention, and they have had to correct other issues in the past.
While the software is crap they are very good in terms of withdraw and deposit. I would try checking with support.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-20-2013 , 06:43 AM
Quote:
Originally Posted by Sundot
Why is it that some people feel the need to be dicks on message boards for no reason? Just shut the **** up if you don't have something decent to say. My issue with depositing and withdrawing has been ongoing for weeks, not days. So maybe it's actually not the server, and maybe you have no idea what the issue is. Just because I'm asking, doesn't mean I think it's a conspiracy. But maybe you think AC is a model of efficiency and a smoothly run site that isn't capable of mishandling the accounts of their customers. I know that some errors they've made have only been corrected by bringing them to their attention, and they have had to correct other issues in the past.
i dont think its a model of efficiency whatsoever...in fact i think the site has been a disaster lately as i would assume everyone thinks...but i did get paid out last week without any problem before all this happened so i just assume its attributed to the site problem but apologies if u were hurt by my smartass comment....this whole thing is a freakin nightmare i just want my refunds and want to play poker without worrying about getting kicked out and if they actually handled the refunds in a timely manner i wouldnt mind playing my normal stakes but because i know if i buy into a tourney or sng for 50 or more that itll take a week or so to get that money back when the site crashes, it has me relegated to playin micro stakes with my thumb up my ass til this whole deal is resolved
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-20-2013 , 09:37 AM
Thanks RevengeoftheDonks. I agree, that's how it's been with them until lately. Support seemed to be down as well for now. mjt885, you're right, this whole thing has been a nightmare. Let's hope they get it together before they lose the traffic they do still have. I really like having a place to play where I can get paid until things come back to normal, but this is getting out of hand.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-20-2013 , 05:23 PM
so i was told in an email i was getting refunded for a couple double or nothings and i just got refunded for one of them in the form of Tourney bucks...hilarious...and when i asked customer support why that was and that i needed cash because i only play double or nothings she said i must have used TBs orginially and thats why im getting them in return..yet you can not use tourney bucks to register for double or nothings or HU but somehow i must have done that....im so sick of these customer support people being rude and condescending especially when they have all their facts assbackwards...then she told me all refunds were final and ended the chat

i want to rip my hair out right now im so mad at these people
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-20-2013 , 05:36 PM
dunno if the site is down again or whats up but ive tried registering for a tourney for 5 minutes or so and nothing happens...just click and nothing, shocking......
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09-21-2013 , 03:26 PM
Why is every little $5 and $10 tourney (and up) 3 hours of late registration now??? This is crazy. Sure more $ goes into the prize pool, but who wants to play for 3 hours before signup is even closed? Not a fan of this at all. 1 hour for most tourneys is fine, and 2 hours for bigger tourneys is OK. Anyone agree?
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09-21-2013 , 03:56 PM
I'm a US Player and just requested my first ACR cashout (by check). What is the usual wait time before receiving a check?
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09-21-2013 , 09:18 PM
Is it possible for a player to be in a tournament and not show up in the lobby? I'm playing the $2,500 GTD and sitting at Table 7. A player by the name of umuddafuggas has $29k but does not show up anywhere in the tournament lobby.
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09-22-2013 , 01:24 AM
Quote:
Originally Posted by -sidGucci-
Is it possible for a player to be in a tournament and not show up in the lobby? I'm playing the $2,500 GTD and sitting at Table 7. A player by the name of umuddafuggas has $29k but does not show up anywhere in the tournament lobby.
It happens all the time. A full list of players in the tournament often isn't shown. This is one of the many things that has been messed up for at least a year, a lot of players have complained, and it never gets fixed.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
09-22-2013 , 01:39 AM
Quote:
Originally Posted by joydivisionboy
Why is every little $5 and $10 tourney (and up) 3 hours of late registration now??? This is crazy. Sure more $ goes into the prize pool, but who wants to play for 3 hours before signup is even closed? Not a fan of this at all. 1 hour for most tourneys is fine, and 2 hours for bigger tourneys is OK. Anyone agree?
I guess it depends on your point of view. I'm in favor of as much money going into the prize pool as possible, and I'm happy to see all the new players coming in with their buy-in or reentries or late entries and start play with a chip stack that is much smaller than mine. I look at a prize pool, I see the amount, and I know that around 1/4 of that will be paid to first place. It's nice to know what I'm shooting for.

On the other hand, I can see your point. Not everyone has the time to play a tournament that can last five hours or more. I know that most of the tournament that I play could go as long as 6 hours, and I make sure that I have that time available. But clearly, a lot of players can't or won't commit such a large block of time to one tournament.

It used to be that the biggest sites had enough options to have something for everyone. When I played on Pokerstars they had SNGs for 9 players, but also for 18, 27, 36, 45, 90, 180, and 360 players, as well as tournaments with thousands of players. I could pick whatever fit my schedule.

Post-Black Friday, the sites don't have enough players to make all of those options available. My suggestion would be to time some different tournaments (check when they start and end) so you will have an idea of which tournaments fit your schedule. You should also consider turbo tournaments, since they finish a lot faster than regular tournaments with the same amount of players.

Last edited by Poker Clif; 09-22-2013 at 01:40 AM. Reason: spelling
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09-22-2013 , 12:07 PM
Servers down again? Less than an hour before kickoff. This is starting to suck
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