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11-23-2016 , 02:47 PM
Hi Andrew.

I'm from Slovenia. We were banned from PS a few months ago and today we all received messages that Betsafe is discontinuing it's services in Slovenia (not sure it's a MPN thing or a Betsafe exclusive). Our government is preparing a new regulation and it might be that these sites are getting ready to apply for a licence when possible, who knows.

I'm looking for a fresh option. Do you have any information regarding the status of Slovenian players? From what I've seen I can register at unibet as it is. Do you plan on removing your services to Slovenian players in the near future? Any answer will be highly appreciated.
[Unibet] Official Thread Quote
11-23-2016 , 02:50 PM
Quote:
Originally Posted by samigina
Testing the desktop open beta.

When the tables are small (6 tables tiling) the cards and icons are very blurry, making impossible to play.

Afraid I experienced the same issue - with 6/8 tables open the cards & text were blurry/unreadable.

The layout was squashed. Difficult to select between the table buttons. Wasn't comfortable to play so reinstalled the previous client.
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11-23-2016 , 04:01 PM
Hello,

maybe this has been answered before, but can I download handhistories to analyze my own game in holdem manager? Somewhere I read this would be possible with the new update. Is this true?
Thanks a lot in advance,
Finja
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11-23-2016 , 04:49 PM
Hi Andrew. Are we allowed to play if we are in the Dominican Rebublic ? Client will not let me log on ? Thanks
[Unibet] Official Thread Quote
11-23-2016 , 06:43 PM
Hey Andrew,
i just a saw that ewallets are no longer available for me. I am from Germany. I heard from other players, that it is possible to reactivate ewallets again as long as you produce enough rake. (i do)
Could you please reactivate Skrill as a deposit and withdraw option for my account.bank transfer is not an option for ME. i made a deposit with skrill last week and now i can't use it anymore? unibet must be joking.

Screenname: SeeYouSoon1

Hope you can help me.

Thank You in Advance!
[Unibet] Official Thread Quote
11-24-2016 , 12:17 AM
I'm getting "Technical error #3" not seen that one for a while
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11-24-2016 , 01:43 AM
http://imgur.com/a/M0yS9


Did Unibet postpone this quarter's reset date because of the login problems?

Last edited by tfsantos; 11-24-2016 at 02:09 AM.
[Unibet] Official Thread Quote
11-24-2016 , 05:21 AM
Quote:
Originally Posted by tfsantos
http://imgur.com/a/M0yS9


Did Unibet postpone this quarter's reset date because of the login problems?
Im 99% that is just beta bug
[Unibet] Official Thread Quote
11-24-2016 , 10:22 AM
Beta feedback: when my cursor is on the raise (or call/fold) button, I can't use my scroll wheel to change the bet slider. Don't see a reason to do this intentionally and I personally find it a bit annoying.
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11-24-2016 , 10:45 AM
I played vs an invisible player on the beta client this morning - s/he was the BB in hand # 410268805. I could see them fine after leaving the table and rejoining.
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11-24-2016 , 11:24 AM
The blur effect makes it unplayable when you 6 table, For 1, 2 and 4 it looks good.
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11-24-2016 , 04:11 PM
hey andrew,

ewallets removed again?
[Unibet] Official Thread Quote
11-24-2016 , 05:12 PM
Quote:
Originally Posted by paqmen
hey andrew,

ewallets removed again?
This. WTF?
[Unibet] Official Thread Quote
11-25-2016 , 05:12 AM
Same happened to me. I asked support and they told me they were removed some weeks ago lol?!?!? I deposited via neteller 2 or 3 weeks ago and cashed out 3 days
[Unibet] Official Thread Quote
11-25-2016 , 06:08 AM
Same with ewallets, i just used them like 1week ago and now they are gone
[Unibet] Official Thread Quote
11-25-2016 , 06:39 AM
Quote:
Originally Posted by RK_95
Hi Andrew,

i just installed the beta version and there was one thing I noticed immediately. In the link below I posted a screenshot of it. Why is the space below €300 GTD four bounty not used (the space in the red square)?
https://gyazo.com/46b8a857d6f3b72271551ef549ba3224

EDIT: its not only the tournament lobby, its the whole client not using that space
This is because you've managed to get the client into some weird aspect ratio that it isn't designed to. Do you know how that happened?

Quote:
Originally Posted by samigina
Testing the desktop open beta.

When the tables are small (6 tables tiling) the cards and icons are very blurry, making impossible to play.

Quote:
Originally Posted by DevilTaz
Same here. Betting-amounts are also hard to read because they are to small.
Quote:
Originally Posted by cristoss
Afraid I experienced the same issue - with 6/8 tables open the cards & text were blurry/unreadable.

The layout was squashed. Difficult to select between the table buttons. Wasn't comfortable to play so reinstalled the previous client.
Quote:
Originally Posted by Trokild
The blur effect makes it unplayable when you 6 table, For 1, 2 and 4 it looks good.
This is one that we didn't have. Could you go to start menu, run, dxdiag and take a screenshot of the first page please?

Here's the current dev build in the smallest resolution:



Quote:
Originally Posted by RK_95
I noticed another thing. When it was 18.30 CET, a UK €4 tour game said it would start in 1 min in the lobby. But when I clicked on it, it had the normal starting time om 19.30. 2 minutes later it showed the normal starting time again. I inserted two screen captures below, you can see the times in the mid top of them.

https://gyazo.com/e3812151826489021f9014cd7a7f6a39
https://gyazo.com/21f5065fb4a58854c32ba2f9fcf73298
Thanks, I'll pass this one on to the developers.

Quote:
Originally Posted by RK_95
At the moment I cant open a cash table at all, if I do that the complete client crashes and shuts down.

EDIT: To be more specific: I can login to the client, but if I try to open an NL4 table, the whole client crashes
Quote:
Originally Posted by jonny2192
Was the same for me but now ok.
Hmm, has anyone else had this? If a couple of people had it at the same time, maybe it's related to connection problems somewhere along the line?

Quote:
Originally Posted by JohnCleese
Will tables be moddable in the new client?
Sorry, don't know. I'd prefer they weren't, I want everyone playing the same version I think.

Quote:
Originally Posted by wabomushroom
I'm from Slovenia. We were banned from PS a few months ago and today we all received messages that Betsafe is discontinuing it's services in Slovenia (not sure it's a MPN thing or a Betsafe exclusive). Our government is preparing a new regulation and it might be that these sites are getting ready to apply for a licence when possible, who knows.

I'm looking for a fresh option. Do you have any information regarding the status of Slovenian players? From what I've seen I can register at unibet as it is. Do you plan on removing your services to Slovenian players in the near future? Any answer will be highly appreciated.
This is one where you'd be better off talking to regular support, as it's a site-wide thing. As far as I know, Slovenians are remaining, but I have no special information there.

Quote:
Originally Posted by BradST
Hi Andrew. Are we allowed to play if we are in the Dominican Rebublic ? Client will not let me log on ? Thanks
This is also better directed at support, but we have players from the Dominican Republic at the moment. What happens when you try to login?

Quote:
Originally Posted by Finja
maybe this has been answered before, but can I download handhistories to analyze my own game in holdem manager? Somewhere I read this would be possible with the new update. Is this true?
Thanks a lot in advance,
Nope, there're no hand histories, and there won't be in 2.0.

Quote:
Originally Posted by welcome2valuetown
Could you please reactivate Skrill as a deposit and withdraw option for my account.bank transfer is not an option for ME. i made a deposit with skrill last week and now i can't use it anymore?
Quote:
Originally Posted by paqmen
hey andrew,

ewallets removed again?
Quote:
Originally Posted by samigina
This. WTF?
Quote:
Originally Posted by Lemikinge
Same happened to me. I asked support and they told me they were removed some weeks ago lol?!?!? I deposited via neteller 2 or 3 weeks ago and cashed out 3 days
Quote:
Originally Posted by Vatroslav
Same with ewallets, i just used them like 1week ago and now they are gone
For the last four, what are your aliases? For the first, you are meant to be on the exception list. I don't know what's happened, I'll go and ask the team responsible.

Quote:
Originally Posted by Mrtrebus
I'm getting "Technical error #3" not seen that one for a while
I don't think there was anything widespread, I'll investigate.

Quote:
Originally Posted by tfsantos
http://imgur.com/a/M0yS9

Did Unibet postpone this quarter's reset date because of the login problems?
Quote:
Originally Posted by Vatroslav
Im 99% that is just beta bug
It's more of an English language bug - it means that it resets Jan 2017. But the reset is 1st of Jan. I've passed this along to the developers.

Quote:
Originally Posted by Petermanneke
Beta feedback: when my cursor is on the raise (or call/fold) button, I can't use my scroll wheel to change the bet slider. Don't see a reason to do this intentionally and I personally find it a bit annoying.
Thanks, I'll pass this on to the developers.

Quote:
Originally Posted by VCC
I played vs an invisible player on the beta client this morning - s/he was the BB in hand # 410268805. I could see them fine after leaving the table and rejoining.
Thanks, I'll pass this on. I'm fairly sure this is a known bug and is being investigated.
[Unibet] Official Thread Quote
11-25-2016 , 06:47 AM
Quote:
Originally Posted by UnibetAndrew
For the last four, what are your aliases? For the first, you are meant to be on the exception list. I don't know what's happened, I'll go and ask the team responsible.
Lemikinge

Last cashout via neteller i received on 20.11.
After that cashout neteller dissapeared as deposit option.
Can only deposit via Paysafe, Credit card, bank transfer
[Unibet] Official Thread Quote
11-25-2016 , 07:15 AM
hey andrew,

my alias: Motherater
[Unibet] Official Thread Quote
11-25-2016 , 07:18 AM
Quote:
Originally Posted by UnibetAndrew
For the last four, what are your aliases?
snesh810

I was using skrill and neteller withdraw options 10days ago, now they are gone for both deposit and withdraw
[Unibet] Official Thread Quote
11-25-2016 , 07:30 AM
hello Andrew

Can you please extend my FDB ??

Thx you very much

Robert

UserID: 106590373
[Unibet] Official Thread Quote
11-25-2016 , 07:56 AM
Quote:
Originally Posted by RK_95 View Post
Hi Andrew,

i just installed the beta version and there was one thing I noticed immediately. In the link below I posted a screenshot of it. Why is the space below €300 GTD four bounty not used (the space in the red square)?
https://gyazo.com/46b8a857d6f3b72271551ef549ba3224

EDIT: its not only the tournament lobby, its the whole client not using that space
This is because you've managed to get the client into some weird aspect ratio that it isn't designed to. Do you know how that happened?

I believe you can recreate this by moving your mouse cursor to the top of the window so it changes to the up/down arrow and double clicking. Windows 10 then maximizes the window vertically but keeps the horizontal sizing the same.

Same thing happens if you do it to a table.
[Unibet] Official Thread Quote
11-25-2016 , 09:04 AM
Tried to play the beta version twice, it crashed after just a couple of hands. Couldn't type in the amount i want to bet with the numpad.

Back to the old version.
[Unibet] Official Thread Quote
11-25-2016 , 09:14 AM
This is also better directed at support, but we have players from the Dominican Republic at the moment. What happens when you try to login?

Tells me I'm not allowed to log in from this geographic area. It doesn't matter to me personally now as I'm leaving but I found it weird that I could log into Stars but not Unibet I think I had the same issue last year when I went to PCA I'm wondering if the hotels are maybe using some internet server that your client thinks is American? But why does Stars let me log on ?
[Unibet] Official Thread Quote
11-25-2016 , 09:15 AM
Quote:
Originally Posted by UnibetAndrew
Here's the current dev build in the smallest resolution:



I really want this card set. The current ones are hard to see (particularly the light-green on white colour scheme of the clubs) and editing the card graphics file seems to have no effect.

There are a few other visibility issues like white text on yellow background. and also the green "raise" background for chip amounts on the green of the table, but it's the cards that are most important.
[Unibet] Official Thread Quote
11-25-2016 , 11:53 AM
Quote:
Originally Posted by LektorAJ
I really want this card set. The current ones are hard to see (particularly the light-green on white colour scheme of the clubs) and editing the card graphics file seems to have no effect.

There are a few other visibility issues like white text on yellow background. and also the green "raise" background for chip amounts on the green of the table, but it's the cards that are most important.
Quote:
It's the default at the moment, IF you select four colour deck. You can use the old four colour style too.
https://www.unibetcommunity.com/t5/P...-p/50096#M8511

Dreams can come true
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