Quote:
Originally Posted by jonny2192
Still having problems using the correct tickets.
This is a uo1 turbo, it wont let me choose uo2/uo1 tickets.
COncerned that when I play UO2/UO4/UK4/UK1 that it is using my standard mtt tickets instead of the sat tickets, I dont really want to use standard mtt tickets when I have plenty of sat tickets for each event.
PS
It still comes up the same even if you click on a UO2 ticket first
There is still no immediate fix on the horizon for this, but it is on the list. One manual way around it is to register for tournaments happening in the future with the MTT tickets you don't want to use in UO qualifiers, reg for the UO qualifier using UO tickets and then un-reg from the initial tournaments. Obviously this might not be feasible if you have a lot of tickets though.
Quote:
Originally Posted by ShaoKahn
Can you change all my tickets to bonuses?
Alias: 951753
Thank you
Quote:
Originally Posted by AGENT66
Andrew can you change my 50€ UO ticket to 5*10€ UO tickets?
alias:spacegravy
tnx
Done
Quote:
Originally Posted by WWLLLLBROKE
Just came in to thank Andrew and UnibetRep for converting all those tickets for everyone. They dont have to do all of that but they do because they is awesome. Switched to Unibet a year ago from Pokerstars never looked back. Have a great day!
You're welcome, glad to hear you're enjoying the site!
Quote:
Originally Posted by Ariebombarie
@Andrew, or the other rep
I would suggest that when you release the patch-notes you also name the version of the client to which the notes apply.
I want to test the new client, but i think it is not updating here for me (when i download it from your site) i get version 1.22.0 and i actually think that was the "old" client
on the other hand i see other guys already reporting on stuff, so maybe i am wrong and 1.22.0 is the updated version....
just a suggestion to keep better track of versions/patch-notes
EDIT;
I looked at a recording from this week on my twitch, and i am sure 1.22.0 is the old version
SO GUYS ANYBODY ALREADY ON 1.23? or are the bugreports based on the old version?
Good idea, will pass this along. Server update still hasn't released for the new version so a lot of fixes won't be in yet, whether you're on 1.22 or 1.23.
Quote:
Originally Posted by MisterHorace
My alias : MisterHorace , in 10 days is finish but i think i dont have time to clear the last steps bonus. With 10-15 days i think , it's possible
Done
Quote:
Originally Posted by tfsantos
Hi Andrew,
Are there any changes on the rakeback offered by Unibet? I just saw that 1kk points only awards us with 750 euros instead of the 1000 euros given last year.
Last year, you wrote this:
“On average, for every 1c you rake you get 1 point. Challenges run on quarters, and the aim is that the top end and particularly the bottom end pay out more than they did when we were on MPN. So 250k points in the quarter is 15.04% total rakeback. 1k points is 30%. 100k is 11.6%. 1m points is 34.01% (1.25m is 43.21%). 2m is 49.51%, 5m is 55.80%.”
Is this information still valid for 2016?
There has been some movement in Challenges payouts (someone else in the team is responsible for it) - overall it still pays the same amount but there will be small differences in some of those %'s over time as we try to optimise it.
Quote:
Originally Posted by darkzpf
It has not been dealt... I got nothing - no ticket and no message with password or other...
Can you contact support and let them know? They should then be able to offer compensation.
Quote:
Originally Posted by Neri1983
Hello Andrew,
Would it be possible to get an extension of expiry date on a 25e mtt ticket I have? I was planning on using it this weekend but silly real life has gotten in the way! Thank you.
alias: NeriPoker
Quote:
Originally Posted by H31s3nb3rg
Hi Andrew!
Can You please change my 2 x €10 SNG Tickets into €20 Bonus?
ID: "onoffon22"
Quote:
Originally Posted by Ejsik
Dear Andrew,
I have 3x2E SNG, 4E sng and 2x1MTT , could you please change them to 1x 10E UO and 2E UO tickets?
Alias is StupidJoker
Many thanks!
Done
Quote:
Originally Posted by Naamafantti
I got today exactly the same kind of error as I described above. The frozen table got again "painted" by the other table like this http://puu.sh/mLYlP/674d736e97.png So the 27th day update didn't completely fix this problem I guess. I hope you'll find out something!
As mentioned above, not all fixes will be there yet as we are still waiting for update to be released on the server side.
Quote:
Originally Posted by DaPhunk
Hi Andrew
Can i please have my PLO10 ticket changes to an NL10 cash ticket.
I would also be grateful if you could use my €4 MTT and SNG tickets and 2 €1 MTT tickets to create a €10 bonus, if that would be possible?
Thanks in advance! An Alias: MyT3eth
Done
Quote:
Originally Posted by Pr3dat0r
I think my message was lost somehow. Can I get my NL4 ticket changed into four SNG tickets?
Sorry, need your alias in order to look you up.
Quote:
Originally Posted by gonti111
Hi Andrew and Unibet Rep,
Can You please change my tickets(25eNL+4eSNG+2eSNG+2x1eMTT) into a bonus?
alias: Loan
thank you
Quote:
Originally Posted by Petermanneke
Hi Andrew/Unibet Rep,
Can you please change my 2x€1 banzai tickets to 1x€2 SNG ticket?
Thanks in advance,
Petermanneke
Quote:
Originally Posted by Turn
Can you convert:
Daily 50 ticket -> 5 x €10 daily 50 qualifier
Sunday Entitled 90 -> 4 x €10 SE + 10 x €5 SE
Alias: Turntacetic
Tables are still randomly freezing, it happend 4/5 times this week. I hope this will get fixed soon.
Done. And fingers crossed it is fixed in the next couple of days.
Quote:
Originally Posted by M0N60L
Hi Andrew, can you please write me a PM how many hands ive played and money won since June 16 @ NL4 NL10 and NL25 all separated. Thanks a lot!
My username is M0N60L
Quote:
Originally Posted by monkeyheaven
Andrew, can you email me my sng results from 26 Dec till now, please.
User: monkeyheaven
Thanks
Can you bump these when Andrew is back as I'm not able to look up the email on your account from here?
Quote:
Originally Posted by Ariebombarie
Hi Andrew,
Could you convert 1x 25UK into 25 Bonus
Alias: CarlCox
Thanks in advance, i'll probably make a bigger post tomorrow regarding the fixes, i actually noticed some stuff working later in the evening, so those were probably server-sided. the client is freezing for me though still, more reporting from me tomorrow
Sorry, can't convert UK Tour tickets into non-UK Tour tickets or bonus.
Quote:
Originally Posted by PretzelMonies
Hello Andrew/UnibetRep, please could you swap my 3 * €1 Banzai tickets and 7 * €1 SnG tickets for a €10 SnG ticket, thanks.
Alias: IDrnkUrShake
Quote:
Originally Posted by Gladi
Hey Andrew,
Can you change my NLHE tickets into plo tickets please ? Thanks.
Alias: JesusWasGTO
Quote:
Hey Andrew,
could you change my 25NL ticket to playthrough bonus, please?
alias: hokihirmu
Quote:
Originally Posted by khlaus
Hi Andrew, please exchange all my tickets into cash bonus .
Alias : stonedMonkeY
Ty sir !
Done
Quote:
Originally Posted by paqmen
yesterday i was disconnected on 8 cashtables after some mins the connection was back but the tables wasn't pop up when i had action on table. after reopen tables all works fine again.
idk it was just me...
e/ was the time between stream from sam.
Yep, there are unfortunately still some gremlins in the system.
Quote:
Originally Posted by jappie777
hi Andrew,
can i have my 90eur Sunday Entitled ticket converted to
9x the 10 eur Sunday entitled.
thanks in advance.
Alias: fish-n-chip4
Quote:
Originally Posted by Petermanneke
Hi Andrew/Unibet Rep,
Can you please change my €50UO ticket to 5x€10UO tickets?
Thanks in advance,
Petermanneke
Done
Quote:
Originally Posted by pirahn
Hi, Info - I have a couple of 500 uk tour tickets flashing in orange about to expire. I dont have an issue but if someone new to site had this showing they may panic a little.
Thanks for pointing this out, we are working on a solution. For now we are going to email all qualifiers who have more than one package (next week) to let them know not to panic, and we have changed the text in the email we send out to 1st time qualifiers to mention this.
Quote:
Originally Posted by Sect7G
In regards to the Super Double trouble I think a payout adjustment should be considered. A lot of people that play in this tourney didn't deposit 200 and lost it at a 200NL table but rather lost it over many sessions playing 25nl, 50nl etc. These players getting a chance to win 200 would be more than half as happy as players who win 400nl. This spreads the wealth around by paying out 20 people and puts people back into games.
The Double trouble is fine as there's a much higher percentage of players losing 20 euros in a single table since way more people would deposit 20 and play 25nl compared to players depositing 200 and sitting at a 200nl table. A much higher percentage of 200 depositors play 25nl/50nl etc... compared to the players that deposit 20 euros and then play a single 25nl table.
I agree and it's something that has been discussed here - I'll bring it up again internally tomorrow.
Quote:
Originally Posted by jappie777
think i got my alias wrong in my previous post.
Alias: jappie777
can you please convert the 90 eur SE ticket to 9x 10 eur SE ticket
thanks
Quote:
Originally Posted by lbranco9
Hi Andrew,
Could you please change my €5 banzai ticket + €10 Plo ticket into 15x€1 SNG tickets?
Alias: WhiteWolf5
Thank you!
All done