Refunds for the frozen tournaments this time yesterday should be done this evening.
Quote:
Originally Posted by darkzpf
Could You change my 4 NL ticket to 4x1 Banzai?
Sure, done.
Quote:
Originally Posted by Nspire
can you exchange my tickets (worth 9euros) for 2x 4 MTT and 1MTT please?
Sure, done.
Quote:
Originally Posted by fifty
Please change €142 UO tickets into 2 x €50 UO and 21 x €2 UO tickets and make them last 30 days.
Sure, done.
Quote:
Originally Posted by llJ0T4ll
I want exchange my 1euro banzai ticket and 3 of my 1sng ticket for a ticket for nl4 please. If maybe you made the exchange before read this, no problem with exchange 4 of my 1sng ticker for the nl4 ticket.
Sure, done.
Quote:
Originally Posted by Furo86
How many tables are the maximum cap for cash/mtt/sngs? I always remembered that for cash it was 12 but I cant open more than 8 or 10 (I guess this is limit specific, tested a few different limits for this)?!
Quote:
Originally Posted by jonny2192
There is a limit of 10 cash tables total, The maximum is 8 tables at NL4 or NL10(you can do 8xNL4 and 2xNL10 or any mix of the 2 to reach the 10 max at cash)
I have had up to 16 tables going of SNG/MTT though, as the cap doesn't effect these games.
Yup. I'd like to include SNG/MTT too because the client generally crashes on more than 10 tables. It needs some work though as it's tough to handle tourney registrations etc.
Quote:
Originally Posted by mumming
Does the refer a friend bonus apply to danish players? I see the promotion in the client, but it doesn't appear on the danish website. It might get me to dig up the old twitch stream, if I could get some referral bonuses. Especially with the ongoing mtt campaign as I find them more interesting to stream.
One more question. Is it 20€ per player, you get, or just one time 20€ no matter how many.
Best regards/mumming
Sorry, I have no idea how it works, you'd be better off talking to normal support as it's a site-wide thing.
Quote:
Originally Posted by shedyyl
Um, you guys get the twitch tickets from the UO and Monday yet? Because I don't have anything, looked through the thread but didn't notice anyone mentioning it, and pretty sure it was supposed to be Tuesday, so a bit confused if I got overlooked or sth.
Jamie's on holiday, I'll check when everyone's in tomorrow.
Quote:
Originally Posted by lbranco9
Could you please change my €4 NL4 Ticket into 4x€1 SNG?
Sure, done.
Quote:
Originally Posted by 39suited
The iPad app still crashes randomly a few minutes into a session. This time not in a HU SNG before the start but two orbits into a NLHE cash game table.
Where did we get with this before? Did you talk to support about this yet? This isn't a widespread problem.
Quote:
Originally Posted by Noobody
My double trouble ticket will expire in four days. Could it be extended? Noobody
Sure, done.
Quote:
Originally Posted by ovidiu162000
can you exchange my 25nl ticket into cash bonus please ?
Sure, done.
Quote:
Originally Posted by Pastor
Props to Unibet and particularly Andrew for the excellent support - I know there are client issues / ISP issues but very impressed that in the middle of all that they dealt with splitting a UO ticket quickly and with no fuss.
No problem, but generally when we have ISP problems there isn't a great deal I can do asides from hassle Relax every hour or so. I can't go in and fix it myself, so it's work as normal mostly.
Quote:
Originally Posted by jherward
Can I get my €50 UO ticket split into 5 x €10 tickets please. Alias MoonBoy,thanks.
Sure, done.
Quote:
Originally Posted by a_r_K
H Andrew , you sent me my results just for November. Any chance of getting October,September and August as well? Would be much appreciated if possible. Thanks.
Sure, what's your alias?
Quote:
Originally Posted by Yuccie
Woops forgot to give my alias for exchanging the 2x €5 banzai tickets to 1 x €10 MTT.
Sure, done.
Quote:
Originally Posted by 39suited
- It is impossible to scroll on the latest Mac version in a specific tournament lobby, be it for the chip counts or the blind levels. Manual drag and drop with the mouse does not work either.
- "My position" does not show in the respective tournament lobby and doesn't update at all at the table mini info for more than an hour already. Event number is 2318445.
- The tile and resize function does not work properly, it tiles the tables but keeps them at their current size even though they can still be manually resized smaller.
- 90 minutes late registration for a €1 bounty tournament just after lunch time seems to be a bit excessive even if its deep stack.
- They play like donks in the bounty events. Oh wait no, that's a feature.
Edit: The tournament lobby appears to have crashed, I cannot navigate at all nor close it and get to the main lobby.
Thanks, I'll pass this on to the developers. Re: €1 bounty, makes sense to me, I'll pass that on to Robin, who is in charge of the tourney schedule.
Quote:
Originally Posted by successor
Do you guys know if there is any way to find out how many hands did I play? I just want to calculate my BB/100 and stuff.. thanks
Yup, ask me. I can mail you the results. Support may be able to do it too, it depends who answers your chat/mail though.
Quote:
Originally Posted by Jarzawin
Can you change my UO10 ticket to 5 x UO2 tickets?
Sure, done.
Quote:
Originally Posted by quechecker
First of all thx a lot for sending me my stats. But just a small question. The currency used in the excel sheets is USD right?
Nope, it's EUR.
Quote:
Originally Posted by quechecker
Also i need a ticket exchange. Want my 5eur banzai ticket changed to 5x1EUR MTT tickets.
Sure, done.
Quote:
Originally Posted by lbranco9
Could you also change my €4 Daily4 Ticket into 4x€1 SNG?
Sure, done.
Quote:
Originally Posted by successor
Andrew, can you please let me know how much hands did I play in november? Thanks. And is there any chance to extend the time on my bonus? thanks!
Sure, what's your alias?
Quote:
Originally Posted by Joschka
When will the prize money from the Unibet Open Antwerp be credited to my account?
I'm afraid I don't know, I'll enquire.