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[Unibet] Official Thread [Unibet] Official Thread

10-26-2015 , 05:26 PM
Quote:
Originally Posted by Lucasthefish
hi, i have a sports freeroll ticket in my account that expires in 1 day? when is the tournament for it as i cant find it in the lobby. thanks!
Its every Thursday, u can search by just typing in 'sport' in the full tourney Schedule.
Your ticket is from last week and u missed the tournament. U will need to place another €10 bet to get a new ticket for this week.
Its silly that those tickets stay in your account eventho u cant use em anymore but its been reported before.

Sure Andrew could extend it/give a new one for this week if u give him a poker alias of yours.
[Unibet] Official Thread Quote
10-26-2015 , 06:24 PM
Hi Andrew could you extend my double trouble and sportsbook freeroll tickets and combine my two 1 EUR tickets into 1 2 EUR UO ticket.

also thanks on the feedback regarding the tables being 3-4 handed alot in the late evening and night. Also you were saying that you might implement a second double trouble and sportsbook freeroll is this something that will be implemented soon cause i can never play on thursday evening so i have to keep extending them untill i find the rare occasion that i can play on that day

username DonkeyDirk
[Unibet] Official Thread Quote
10-26-2015 , 06:34 PM
early bird and movin on up are both really good imo.

November has a bit of everything for everyone. Really looking forward to it.

I took part in the butler tourneys today and enjoyed chatting with others on the twitch channel. Very cool medium to engage with players.
[Unibet] Official Thread Quote
10-26-2015 , 07:48 PM
Hey Andrew,
could you change my sng tickets in a bonus please?
sn: Micheall

thank you!
[Unibet] Official Thread Quote
10-26-2015 , 08:46 PM
I watched my first Twitch stream tonight, it was Unibets Butler, really great experience. Would recommend it to everyone who has time to drop by on mondays evenings on Unibet Twitch channel and chat with fellow unibet players in a very nice and casual atmosphere, watching tourney live, commenting etc. Also win some tickets in the process

Really great work Unibet, and a great way to be in touch with your customers
[Unibet] Official Thread Quote
10-26-2015 , 11:28 PM
What are peoples thoughts on challenges that affect game play?

Personally I think gameplay shouldn't be persuaded by the site, and challenges work well as just fun things to look out for, ie keeping an eye out for 3-heart flops etc.

I kind of think challenges such as '3bet here', '4bet there', and 'fold this preflop' alter the game.

I suppose my reasons are:
1. Poker is about reading players patterns and reasoning so this purposefully throws a spanner in there
2. It can cause people to spew off where they wouldn't normaly (sounds good but spewing isnt good for anyone in the long term).
3. It can force players to make better decisions, whats the difference between that and a little dialog-box popping up saying 'pssst 3bet aces on the button'.

I just feel the site shouldn't be directly influening play like this.
[Unibet] Official Thread Quote
10-27-2015 , 04:56 AM
Quote:
Originally Posted by dummy101
What are peoples thoughts on challenges that affect game play?

Personally I think gameplay shouldn't be persuaded by the site, and challenges work well as just fun things to look out for, ie keeping an eye out for 3-heart flops etc.

I kind of think challenges such as '3bet here', '4bet there', and 'fold this preflop' alter the game.

I suppose my reasons are:
1. Poker is about reading players patterns and reasoning so this purposefully throws a spanner in there
2. It can cause people to spew off where they wouldn't normaly (sounds good but spewing isnt good for anyone in the long term).
3. It can force players to make better decisions, whats the difference between that and a little dialog-box popping up saying 'pssst 3bet aces on the button'.

I just feel the site shouldn't be directly influening play like this.
I like that there is a mix of "wait for the cards" and "do this" type challenges,
The "do this" type have made me find the positives of doing certain actions.

Sometimes you can get stuck on the "waiting for the cards" type but with the "do this" type you can influence the time taken to complete it.
[Unibet] Official Thread Quote
10-27-2015 , 05:37 AM
I would also prefer only challenges that require getting certain cards, but I guess this is for the overall good, to make players explore other ways of playing.
[Unibet] Official Thread Quote
10-27-2015 , 05:42 AM
I'm going on holiday from tomorrow until Nov 12th. I'll be around some, but not too much. So we've made a new account called "UnibetRep" that will take care of the thread while I'm away.

Quote:
Originally Posted by bug
Could you change my tourney tickets to cash bonus, please?
Quote:
Originally Posted by bug
Yeah I meant as a playthrough bonus
Sure, done.

Quote:
Originally Posted by kapetain
PC client, Windows 8.1
So, after SNG completes, I go to lobby and click something, trying to browse games or profile, and it just crashes.
(alias is finamala if you need it, also I can copy crash report if needed)
Crash report would be useful, thanks.

Quote:
Originally Posted by kapetain
Also, talking about tables, do you have the auto-kick for people who sitout more than 3 rounds of blinds or ? If not, perhaps that would be a good option too
Yeh, that already happens.

Quote:
Originally Posted by Furo86
The Moving On Up Promo looks very nice for recreational players and will also be good for the liquidity for the higher stakes when some of them will move up. Good job.
Let's see if it's economical too

Quote:
Originally Posted by pirahn
Hi Andrew, Please exchange 250 ticket to 3 x 50 and 10 x 10 please. Many thanks pirahn
Sure, done.

Quote:
Originally Posted by jaypatel33
Could you convert all my tournamnet tickets to cash play-through bonus please, thanks.
Sure, done.

Quote:
Originally Posted by Hatebreedd
Hi Andrew could you extend my double trouble and sportsbook freeroll tickets and combine my two 1 EUR tickets into 1 2 EUR UO ticket.
Sure, done.

Quote:
Originally Posted by Hatebreedd
Also you were saying that you might implement a second double trouble and sportsbook freeroll is this something that will be implemented soon cause i can never play on thursday evening so i have to keep extending them untill i find the rare occasion that i can play on that day
To make another sportsbook freeroll we need some work done on Unibet's side. I'm not sure what the ETA is, but these things tend to be pretty slow. To make another double trouble I'd like to wait until we're bigger. I don't think it's good to reduce the payout for the tournament if we can avoid it because most people won't realise there're now two of them, particularly at first.

Ideally, I'd first like to make it so that these tickets last a week from login rather than two days. Then I'd like them to credit regardless of the day of the week. And finally, I'd like to mail players on a Tuesday to remind them that they have the ticket.

That way, we should get more entrants, which increases the value of the tournament to us. When that happens, it's much easier to add a second one, or to add 50% more money and split it over two tournaments etc. I don't know how practical those changes are yet, but it's what I have in mind.

Quote:
Originally Posted by Sect7G
I took part in the butler tourneys today and enjoyed chatting with others on the twitch channel. Very cool medium to engage with players.
Quote:
Originally Posted by kapetain
I watched my first Twitch stream tonight, it was Unibets Butler, really great experience. Would recommend it to everyone who has time to drop by on mondays evenings on Unibet Twitch channel and chat with fellow unibet players in a very nice and casual atmosphere, watching tourney live, commenting etc. Also win some tickets in the process

Really great work Unibet, and a great way to be in touch with your customers
Yeh, I really like Twitch. We haven't quite figured it out yet, but I think we're getting there.

Quote:
Originally Posted by Souljahz
could you change my sng tickets in a bonus please?
Sure, done.

Quote:
Originally Posted by dummy101
What are peoples thoughts on challenges that affect game play?

Personally I think gameplay shouldn't be persuaded by the site, and challenges work well as just fun things to look out for, ie keeping an eye out for 3-heart flops etc.

I kind of think challenges such as '3bet here', '4bet there', and 'fold this preflop' alter the game.

I suppose my reasons are:
1. Poker is about reading players patterns and reasoning so this purposefully throws a spanner in there
2. It can cause people to spew off where they wouldn't normaly (sounds good but spewing isnt good for anyone in the long term).
3. It can force players to make better decisions, whats the difference between that and a little dialog-box popping up saying 'pssst 3bet aces on the button'.

I just feel the site shouldn't be directly influening play like this.
Quote:
Originally Posted by jonny2192
I like that there is a mix of "wait for the cards" and "do this" type challenges,
The "do this" type have made me find the positives of doing certain actions.

Sometimes you can get stuck on the "waiting for the cards" type but with the "do this" type you can influence the time taken to complete it.
Quote:
Originally Posted by kapetain
I would also prefer only challenges that require getting certain cards, but I guess this is for the overall good, to make players explore other ways of playing.
We're talking internally about this at the moment.

I like Challenges that make weak players play a bit better, but the problem is that there're some people who are much better and some are much worse at completing these faster than the "stand by and wait" ones. I'd like to keep some kind of mix, but I think we'll remove or cut down some of the easiest to take advantage of.
[Unibet] Official Thread Quote
10-27-2015 , 05:48 AM
hello andrew,

i have earned a 5€ bonus on challenger but i still have the first deposit bonus... how it works now? is it possible to split my first deposit bonus or deleate it because i wont rake that much on my limit for the next 27days to clear the bonus

alias paqmen

thx for help
[Unibet] Official Thread Quote
10-27-2015 , 07:47 AM
Enjoy your holiday Andrew!

Please change my €5 Banzai ticket in a bonus
Alias: turntacetic

Thnx
[Unibet] Official Thread Quote
10-27-2015 , 08:02 AM
Quote:
Originally Posted by P0kerM0nk
Its every Thursday, u can search by just typing in 'sport' in the full tourney Schedule.
Your ticket is from last week and u missed the tournament. U will need to place another €10 bet to get a new ticket for this week.
Its silly that those tickets stay in your account eventho u cant use em anymore but its been reported before.

Sure Andrew could extend it/give a new one for this week if u give him a poker alias of yours.
Hey Andrew, would be great if that's possible! My username is lucas12345 Thanks
[Unibet] Official Thread Quote
10-27-2015 , 08:17 AM
Quote:
Originally Posted by UnibetAndrew
We're talking internally about this at the moment.

I like Challenges that make weak players play a bit better, but the problem is that there're some people who are much better and some are much worse at completing these faster than the "stand by and wait" ones. I'd like to keep some kind of mix, but I think we'll remove or cut down some of the easiest to take advantage of.
I think that it's a good thing to have challenges like this so far, it's up to player if he wants to speed up his challenges by most likely loosing some money cause he 3bet/4bet hands that shouldn't do, they are good for game overall, and if they do it little faster then others it is fine for me, let them have slightly better RB.

I'm pretty sure that makes game more interesting, you can ask yourself why did he do that, maybe cause he has challenge or maybe he is just a bad player, If you cut down those challenges there will be much less guessing.
[Unibet] Official Thread Quote
10-27-2015 , 08:22 AM
Hi Andrew,


I watch the discussions from this thread for months, due to the fact that I play regularly on Unibet. The field is great, games are pleasant but the soft is really terrible, In the morning especially or even at noon (Europe time) there are many issues (such as today is impossible to log in...yesterday it was the cashier issues...and so on...). Lately it is obvious that the traffic on the website has raised largely, this could be the reason for so many technical issues?

Thank you kindly for any kind of reply. I appreciate your forum day to day hard work !
[Unibet] Official Thread Quote
10-27-2015 , 08:24 AM
Is unibet down? Can't connect to the client or the homepage. Does someone else have the same issue now?
[Unibet] Official Thread Quote
10-27-2015 , 08:26 AM
Quote:
Originally Posted by Fred9
Is unibet down? Can't connect to the client or the homepage. Does someone else have the same issue now?
I have the same issue...
[Unibet] Official Thread Quote
10-27-2015 , 08:27 AM
I can't log in.Anybody else?
[Unibet] Official Thread Quote
10-27-2015 , 08:27 AM
Down for me aswell.
[Unibet] Official Thread Quote
10-27-2015 , 09:29 AM
As reported in this thread, there were login problems with the main Unibet site. It wasn't a poker problem per se, but obviously poker client needs to talk to Unibet when people need to login. I was at lunch or I would have posted at the time.

It's fixed now, sorry about that.

Quote:
Originally Posted by paqmen
i have earned a 5€ bonus on challenger but i still have the first deposit bonus... how it works now? is it possible to split my first deposit bonus or deleate it because i wont rake that much on my limit for the next 27days to clear the bonus
It'll queue behind the current playthrough bonus. I cancelled the remainder of your welcome bonus.

Quote:
Originally Posted by Turn
Please change my €5 Banzai ticket in a bonus
Sure, done.

Quote:
Originally Posted by Lucasthefish
Hey Andrew, would be great if that's possible! My username is lucas12345 Thanks
Sure, done.

Quote:
Originally Posted by ovibjj
I watch the discussions from this thread for months, due to the fact that I play regularly on Unibet. The field is great, games are pleasant
Glad to hear you're (mostly) enjoying the site.

Quote:
Originally Posted by ovibjj
but the soft is really terrible, In the morning especially or even at noon (Europe time) there are many issues (such as today is impossible to log in...yesterday it was the cashier issues...and so on...). Lately it is obvious that the traffic on the website has raised largely, this could be the reason for so many technical issues?
I don't think this is true though. There are of course technical problems from time to time, but that isn't because of "terrible software", and it's nothing to do with growing bigger. Our biggest peaks during milestones are much bigger than our day to day peaks, and we were fine during those hands.

The problem today was due to Unibet's overall software, rather than anything to do with poker. I don't think we've had a poker software crash in many months, except for DDOS or similar.

I don't think anything was broken yesterday. Australian customers had cashier problems is the only global thing I see, and that didn't affect poker.
[Unibet] Official Thread Quote
10-27-2015 , 09:35 AM
Hi Andrew,

I've received a unibet open package freeroll ticket but there is no freeroll before the 2nd of january.

Can you extend the ticket/exchange it for something which I can use before next year?

alias: banaanhoofd

thx!
[Unibet] Official Thread Quote
10-27-2015 , 12:03 PM
Hi Andrew,

First of all my Unibet username is Frontsquats.

My question regards my First Deposit Bonus.

The website says that i need to "invest" 1.875,00€ in Casino or 2.625,00€ in live Casino to redeem the Bonus.

I am playing Poker cashgames and i still redeemed 0 percent of that Bonus.

Is there any chance that this Bonus could be changed to something else or is something just going wrong, or do simply tournament buyins count?

I am looking forward to your reply,


Thanks in advance,

Franz
[Unibet] Official Thread Quote
10-27-2015 , 01:45 PM
Quote:
Originally Posted by UnibetAndrew
As reported in this thread, there were login problems with the main Unibet site. It wasn't a poker problem per se, but obviously poker client needs to talk to Unibet when people need to login. I was at lunch or I would have posted at the time.

It's fixed now, sorry about that.



It'll queue behind the current playthrough bonus. I cancelled the remainder of your welcome bonus.



Sure, done.



Sure, done.



Glad to hear you're (mostly) enjoying the site.



I don't think this is true though. There are of course technical problems from time to time, but that isn't because of "terrible software", and it's nothing to do with growing bigger. Our biggest peaks during milestones are much bigger than our day to day peaks, and we were fine during those hands.

The problem today was due to Unibet's overall software, rather than anything to do with poker. I don't think we've had a poker software crash in many months, except for DDOS or similar.

I don't think anything was broken yesterday. Australian customers had cashier problems is the only global thing I see, and that didn't affect poker.

Andrew,

Thank you for answering, I did not expect that you to say that yes, we have technical issues...and so on... I was just expecting that you are aware of these issues and you will encourage us that things are known and you will strive to make them better. Anyway, as I have said before, I really appreciate your effort to specifically answer to every one of us. Otherwise, all in one Unibet is a great option for regs and for recreational players also...
[Unibet] Official Thread Quote
10-27-2015 , 01:51 PM
Hi Andrew, I forgot that i received a double trouble ticket. Could you please extend it ? I'm not going to make it

I Allready posted other request About the package Freeroll but the alias I used there doesn't anymore.
Please us this one :
Sn: donky47
[Unibet] Official Thread Quote
10-27-2015 , 02:03 PM
Hi Andrew

Would it be possible to change 3x 1e Banzai and 4x 1e SNG for 2x 4e SNG? and if thats too cheeky just exchange the 3 banzai and 1 SNG for a 4e SNG. Thanks

Alias: BirdIsTWord

Ante Suggestion
I think antes for all cash games woud be a good idea as it discourages nitting, rewards looser play and increases variance. With the current standard structure I think its quite easy for regs to nit up and print money from new-loose players which makes for very boring games. Its the reason I havent played a stars cash game in years.

Bootcamp Feedback
Maybe it's just me but I haven't found navigating around the bootcamp promo too user friendly. Tbh this is the first month Ive participated because of this. The things ive found difficult are:

1. Finding my score, it took me a few times to realise you have to close and reopen the platform to see it, and even then its just momentarily in view. Before I was trawling through hundreds of names on 4 different leaderboards.

2. There's nowhere I can view my score easily, or my place on the leaderboard.

3. The leaderboards page is marked numbers 1-4 but no dates are given on this page, its difficult to know which leaderboard to look at.

4. No notification when hitting a big score. Wasn't sure if the system acknowledged the score and have no way of checking.




I think it would make the promo alot clearer if:

1. The leaderboard page also displayed the player's score (player being logged in already and score updated regularly)

2. The leaderboard page either displayed dates for the current leaderboard or highlighted the current leaderbaord in player

3. Highlight the players position on the leaderboard.

4. Implement a clear and visible link from the platform to leaderbaord page.

5. Players notified of big score jump at the table (same as when a challenge competes), ie hit straight flush. Then players can check their notifications and see what big scores they got in a session.

6. Notifications of completing a bootcamp challenge more specific. ie 'Bootcamp Challenge - 20bb in banzai achieved' instead of just 'Bootcamp Challenge achieved'

Essay Conclusion

Great work, the games are fun, and support has been superb!
[Unibet] Official Thread Quote
10-27-2015 , 02:30 PM
Hi Andrew!
1. I manage to miss my double-trouble registration by 15 minutes, is it possible to extend it for another week?

2. Can you replace all my 1$ sng and mtt tickets (10 altogether) into a bonus or a single 10 dollar mtt ticket?

3. Can I get detailed stats of my hands played in NL400 and banzai 20 for October?

alias: FairyCEO

Thanks in advance and happy holidays!
[Unibet] Official Thread Quote

      
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