Open Side Menu Go to the Top
Register
[Unibet] Official Thread [Unibet] Official Thread

09-02-2015 , 03:09 PM
Hi,
Could someone give me a quick answer plz: do we get any promo or bonus at the end of the month at Unibet? I'm on holiday since 31 August and cant acces the client For more than a week. Will I miss out on something ?
[Unibet] Official Thread Quote
09-02-2015 , 03:11 PM
Quote:
Originally Posted by P0kerM0nk
For UK citizens, check your mail:





Videos look alright for poker/Unibet noobs



On a side note, any news about twitch?

Why are we educating fish ?!?!
[Unibet] Official Thread Quote
09-02-2015 , 03:50 PM
Andrew, can you change my MTT ticket into 1 euro sng tickets?

I have found (had these issues several times before) a way to mess up the client to make it look like this. These steps work most of the time if the app is not in the mood to show the hand history. All you have to do is to check it and if it does not load in several seconds, great chance you will end up having something like this:

NB You may also need to press the button refresh to activate the graphics glitch

Moreover, the tabs for different types of games become unresponsive so you go back and then the text disappear in your profile menu and main menu as well. You could ask the developers to look into that. I'm using Win 7 if that helps

edit:
just saw a typo in the Lithuanian banner below the main menu. it says "missija" though the word is supposed to have only one "s" letter. On top of that, I would say that we do not really use the word "avatarą" as an equivalent to avatar (perhaps as a slang) but that's a minor thing.

Last edited by Pr3dat0r; 09-02-2015 at 04:05 PM.
[Unibet] Official Thread Quote
09-02-2015 , 03:56 PM
Is it just me or are there more regs since full tilt fcked up their reward system? Tables seems tougher the last 1 or 2 weeks
[Unibet] Official Thread Quote
09-02-2015 , 04:08 PM
Hi, Andrew.

I'm back to Unibet.
1. Did my €50UO expire? I might have played, I don't remember.

2. I still have a sportsbook freerolll ticket, expiring in 12h. But there's no tournament. Can you extend that please?

3. Have a nice day

4. Good luck to me during the milestones

Any news about the tourney schedule or hand replayer?

a:LIV03WHU
[Unibet] Official Thread Quote
09-02-2015 , 04:09 PM
Quote:
Originally Posted by greedisgood1
Why are we educating fish ?!?!
No idea if everyone can see these tutorial vids or just UK for now but it has nothing to do with educating fish.
Its just a headsup about how the client works and the basics of how to play Texas Holdem and PLO. So all about attracting more people into unibet poker.

Cheers jonny2192;, thought it was something like that but couldnt find any info.
[Unibet] Official Thread Quote
09-02-2015 , 05:48 PM
Hello

Would like to have my 1x4eur SNG tickets exchanged to 4x1eur SNG tickets.

alias: fergas

Also congratulations on the upcoming 200mil milestone. Wow what pace, was really surprised when i opened software today. I can still remember the 100mil milestone, sure feels like it was just a few months ago. Really looking forward.

Regards
[Unibet] Official Thread Quote
09-02-2015 , 06:44 PM
I was just being asked what the first deposit bonus at Unibet was. Can't find it on the homepage. Is it still 500€?
[Unibet] Official Thread Quote
09-02-2015 , 06:52 PM
Hi Andrew,

could you please exchange my:
- 4x €5 Banzai
- 2x €1 MTT
- 2x €4 MTT

into a bonus? (total €30)

Alias: Lestienne

Would be appreciated.
[Unibet] Official Thread Quote
09-02-2015 , 07:21 PM
Hi Andrew.

Could you please help me out again, and exchange my 2*25€ SNG tickets into a bonus?

Best regards.
[Unibet] Official Thread Quote
09-02-2015 , 09:35 PM
Quote:
Originally Posted by Joschka
I was just being asked what the first deposit bonus at Unibet was. Can't find it on the homepage. Is it still 500€?

I think yes.
[Unibet] Official Thread Quote
09-02-2015 , 11:13 PM
Quote:
Originally Posted by Joschka
I was just being asked what the first deposit bonus at Unibet was. Can't find it on the homepage. Is it still 500€?
English Unibet Poker website -> Special promotions says €200 welcome bonus when browsing with the iPad.
[Unibet] Official Thread Quote
09-03-2015 , 03:35 AM
Hi Andrew, I qualified yesternight for Antwerp but I still have some UO tickets. What happens 'if' I win another package, can I use it for the first event in the next year or can I change it for a bonus/tickets?

Thnx.
[Unibet] Official Thread Quote
09-03-2015 , 04:37 AM
I'm still off this week, but hopefully can stay caught up with this thread, if not PMs.

Quote:
Originally Posted by mdogomes
Could you send me a PM how many hands I played in August (by limit), and as I was up or down by limit?
It's really awkward to PM it, OK with you if I send it to your registered email address?

Quote:
Originally Posted by Pr3dat0r
Andrew, all I was trying to say that the bonus was not 'released' at once although it was definitely cleared, with a €25 rake for the main UO tournament. It was not a matter of seconds, minutes or hours, more like days. I mean, it's ok, I got it all but it was confusing to know whether I already got everything or not.
It was randomly giving me 1 euro cash only when I played some games on the same/next day. I mean, for some reason the whole process lagged a lot. I hope that was a somewhat clearer what I am trying to say.
Aha, the UO250 thing is a bug - if the amount required to unlock the bonus is less than the amount you'd earn by starting that tournament, it doesn't work properly. We've added it to the list and manually fixed it.

Quote:
Originally Posted by Pr3dat0r
By the way, be advised that other languages also struggle with some translation (not only Lithuanian or German or other), e.g. in Swedish... when you CAN'T register for a tournament, it says that you CAN. There might even be more but I am not a native speaker to recognize all of them
Thanks, we'll look at it.

Quote:
Originally Posted by KingKoopaa
The long awaited improved mtt schedule this month right?

Can we get anymore updates or shall we sit tight and patient until the release?

Thanks
Sadly it's been pushed back one release to late Oct. We couldn't fit everything in, and as you might imagine, Unibet recently acquiring a couple of smaller companies that offer poker is going to slow our "normal" stuff down too.

Quote:
Originally Posted by AGENT66
alias:spacegravy
Thanks, done.

Quote:
Originally Posted by TheShift
Hi Andrew can you change my 4€ mt ticket to 4€ plo ticket. Alias is Litecoin
Thank You!
Sure, done.

Quote:
Originally Posted by highway68
Hi Andrew
My username is "highway68" my screenname is "highway"
Funny enough I never got a reply on my e-mail to support but later got an e-mail asking to fill in the were-you-happy-with-our-support-form.
hmmmm - what is there to say?
regards
Charly
I'll ask our 3rd line to look into it.

Quote:
Originally Posted by pirahn
Hi Andrew, I have re instated pirahn as my alias. Did not realise it had gone. Another is pilly if you need it. Im looking forward to cannes and hope i can attend antwerp.
Thanks, should be done shortly.

Quote:
Originally Posted by pirahn
Please exchange 250 ticket to 3 x 50 and 10 x 10. thanks.
Sure, done.

Quote:
Originally Posted by pirahn
I received a double trouble ticket after winning the package which seems a litte wrong. I won the €40. I would be happy to donate €40 worth of ubo tickets next time you set up a tourny for board members. Please take the tickets when you do the above conversion if thats acceptable. Have a great holiday. read a good book instead of theses posts. My daughter recommends the hungry caterpillar. Old classics are the best. pirahn/pilly
Thanks, but no need - that's what the promo is for! I think the next thread competition will be for Banzai, maybe do 4x €1 tickets or something.

Quote:
Originally Posted by mumming
Ok, 2man and 5man is fine Just send them to the registered email. Screenname Thorsday.

My love is always for sale, when it comes to poker
Thanks, done.

Quote:
Originally Posted by Aston07
I won a package for Cannes some time ago, but I can not make it. Is it possible to move it to the next event?
Sure, should be done soon.

Quote:
Originally Posted by dummy101
Dissapointed at the bad value on rewards this month, max of 11 euros value and if you dont have time for or dont like MTTs its a pain. Not feeling the incentive.
This month we're doing the biggest promotion we've ever done.

https://www.unibet.com/promotions/po...ilestone-hands

It'll award around €200k, depending on stakes etc. that the hands are hit on.

Quote:
Originally Posted by ebisumaru
Getting dc again, anyone else?
Quote:
Originally Posted by Mynona
Yes, disconnections again, at least 5 times in the last 10 minutes... when i come back, i'm sitting out and can't play :s

edit: seems better now
There were network problems for 5 minutes - this is a hardware problem this time. They're testing new hardware at the moment and should have us on the new setup soon.

Quote:
Originally Posted by P0kerM0nk
On a side note, any news about twitch?
We should be doing something fun at Cannes in 3 weeks, and meanwhile Sam Grafton will be streaming every Monday. Ultimately I want to have something different every day, but it's going to take a while to get there.

Quote:
Originally Posted by LP1995
Please convert my €4 Daily 4 ticket to €4 NL cash game ticket.
Sure, done.

Quote:
Originally Posted by 39suited
Horrendous table balancing in MTT's again. 9max PLO rebalanced me to a new table where we played HU for one hand and 3-way the next before it filled up to 7. Afaik that problem exists for at least half a year ...
It may have existed for that long, but if we don't get reports of it, we are not likely to know about it. We're looking into it, but it may be that it's hard to fix with what we currently have.

Quote:
Originally Posted by greedisgood1
Why are we educating fish ?!?!
You should have a look at the videos before posting this.

https://www.unibet.co.uk/poker/tutorial

Quote:
Originally Posted by Pr3dat0r
Andrew, can you change my MTT ticket into 1 euro sng tickets?
Sure, done.

Quote:
Originally Posted by Pr3dat0r
I have found (had these issues several times before) a way to mess up the client to make it look like this. These steps work most of the time if the app is not in the mood to show the hand history. All you have to do is to check it and if it does not load in several seconds, great chance you will end up having something like this:

NB You may also need to press the button refresh to activate the graphics glitch

Moreover, the tabs for different types of games become unresponsive so you go back and then the text disappear in your profile menu and main menu as well. You could ask the developers to look into that. I'm using Win 7 if that helps
It turns out that these are problems with Adobe Air and so probably aren't something we can fix for the moment I'm afraid.

Quote:
Originally Posted by Pr3dat0r
just saw a typo in the Lithuanian banner below the main menu. it says "missija" though the word is supposed to have only one "s" letter. On top of that, I would say that we do not really use the word "avatarą" as an equivalent to avatar (perhaps as a slang) but that's a minor thing.
Thanks, I'll report it.

Quote:
Originally Posted by Furo86
Is it just me or are there more regs since full tilt fcked up their reward system? Tables seems tougher the last 1 or 2 weeks
Probably variance - we've acquired a lot more new players recently, which should make the games softer. These aren't through affiliates etc. so aren't likely to be FTP players.

I think that if someone left FTP due to their recent changes, this is the last place they'd go. FTP are copying some of the things we're doing, but nothing like all of them. If someone's annoyed with the little that they've done, they're not going to want to play on a site that's done it tenfold.

Quote:
Originally Posted by LTU Westham
1. Did my €50UO expire? I might have played, I don't remember.
I credited you a new one on the 26th, it's still there.

Quote:
Originally Posted by LTU Westham
2. I still have a sportsbook freerolll ticket, expiring in 12h. But there's no tournament. Can you extend that please?
Sure, done.

Quote:
Originally Posted by LTU Westham
Any news about the tourney schedule or hand replayer?
Yeh, but not good news. The tourney schedule will now sadly be in late Oct instead, and the hand replayer probably much later. We need to do a lot of development work to accommodate the sites that Unibet have recently acquired.

Quote:
Originally Posted by P0kerM0nk
No idea if everyone can see these tutorial vids or just UK for now but it has nothing to do with educating fish.
Its just a headsup about how the client works and the basics of how to play Texas Holdem and PLO. So all about attracting more people into unibet poker.
Yes, exactly. It's hard to imagine anyone watching the videos and then objecting to them. I have no problem "educating the fish" either by the way - I think it's important to get people to the point where they realise that poker is a skill game, and see how it's fun. That's why people stay.

Quote:
Originally Posted by quechecker
Would like to have my 1x4eur SNG tickets exchanged to 4x1eur SNG tickets.

Also congratulations on the upcoming 200mil milestone. Wow what pace, was really surprised when i opened software today. I can still remember the 100mil milestone, sure feels like it was just a few months ago. Really looking forward.
Sure, done.

Yeh, milestones will be exciting. Hopefully this will be our best ever month.

Quote:
Originally Posted by Joschka
I was just being asked what the first deposit bonus at Unibet was. Can't find it on the homepage. Is it still 500€?
It's not a first deposit bonus, everyone gets it just for creating an account. We changed it to €200 now, and made it much easier to unlock. It'll cost us about 50% more than the old one did.

Quote:
Originally Posted by Mex93
could you please exchange my:
- 4x €5 Banzai
- 2x €1 MTT
- 2x €4 MTT

into a bonus? (total €30)
Sure, done.

Quote:
Originally Posted by b0rgen
Could you please help me out again, and exchange my 2*25€ SNG tickets into a bonus?
Sure, what's your alias?

Quote:
Originally Posted by Turn
Hi Andrew, I qualified yesternight for Antwerp but I still have some UO tickets. What happens 'if' I win another package, can I use it for the first event in the next year or can I change it for a bonus/tickets?
You can use it for one of next year's UO events (or even later if you want), but I'm afraid I can't convert the tickets to non-UO still.
[Unibet] Official Thread Quote
09-03-2015 , 05:32 AM
@UnibetAndrew

Sorry, my account name is Krumme92

Best regards.
[Unibet] Official Thread Quote
09-03-2015 , 06:51 AM
Quote:
Originally Posted by UnibetAndrew


It's really awkward to PM it, OK with you if I send it to your registered email address?
ok, please send me email.
[Unibet] Official Thread Quote
09-03-2015 , 07:15 AM
Hi Andrew,can u pls change my 4x5e bonzai into 2 x 10e sit&go,
allias: BeliveME
thx
[Unibet] Official Thread Quote
09-03-2015 , 07:37 AM
Quote:
Originally Posted by Turn
Hi Andrew, I qualified yesternight for Antwerp but I still have some UO tickets. What happens 'if' I win another package, can I use it for the first event in the next year or can I change it for a bonus/tickets?

Thnx.
Hey, Did you hit that king against me last card. I was ready to jump up. So gutted. Lucky i won one sunday otherwise i would be having nightmares
[Unibet] Official Thread Quote
09-03-2015 , 08:16 AM
What are the smaller companies that unibet have acquired that also offer poker?
[Unibet] Official Thread Quote
09-03-2015 , 08:27 AM
Quote:
Originally Posted by pirahn
Hey, Did you hit that king against me last card. I was ready to jump up. So gutted. Lucky i won one sunday otherwise i would be having nightmares
No I was the other one. But though river indeed, gg.
[Unibet] Official Thread Quote
09-03-2015 , 08:50 AM
Quote:
Originally Posted by KingKoopaa
What are the smaller companies that unibet have acquired that also offer poker?
UK betting shop chain Stan James will have its online sites operated by Unibet. I believe it was previously on the Microgaming Network. http://www.unibetgroupplc.com/corpor...e.aspx?id=1020

The other acquistion was (Norwegian?) company iGame, which I have to say I'd never heard of before. http://www.unibetgroupplc.com/corpor...e.aspx?id=1026
[Unibet] Official Thread Quote
09-03-2015 , 09:01 AM
Hello Andrew Since Unibet doesn't allow any tracking software could you tell me how much I have won all time on plo4, how many hands I have played all time and how much rake I have paid all time. Alias is Litecoin. Thank You!
[Unibet] Official Thread Quote
09-03-2015 , 10:08 AM
At 03:00 UTC, we're going to be down for 30-45 minutes to replace the faulty router that I mentioned earlier today.

We've also discovered a bug that causes the client to reliably crash whenever someone has 12+ tables open. It's always been the case that it becomes very CPU intensive then, but something new in Adobe Air is making it worse now.

Lots of people are going to run into this problem during milestones. We currently have a 10 table cap at NL4, PL4 and NL10, and milestones introduced a 12 table cap anyway. To avoid many players crashing, for September we're going to reduce this cap to 10. This will come in at the same time as the downtime above.

Quote:
Originally Posted by b0rgen
Sorry, my account name is Krumme92
Thanks, done.

Quote:
Originally Posted by mdogomes
ok, please send me email.
Thanks, done.

Quote:
Originally Posted by naumuni
Hi Andrew,can u pls change my 4x5e bonzai into 2 x 10e sit&go,
Sure, done.

Quote:
Originally Posted by KingKoopaa
What are the smaller companies that unibet have acquired that also offer poker?
Quote:
Originally Posted by ArtyMcFly
UK betting shop chain Stan James will have its online sites operated by Unibet. I believe it was previously on the Microgaming Network. http://www.unibetgroupplc.com/corpor...e.aspx?id=1020

The other acquistion was (Norwegian?) company iGame, which I have to say I'd never heard of before. http://www.unibetgroupplc.com/corpor...e.aspx?id=1026
Thanks. iGame are Finnish actually, and they have two poker skins. Details aren't there yet, but we'll be migrating at least one of these three to our Unibet software as soon as we can. It'll be a lot of work though, so it won't be next month or anything, but it'll slow our normal stuff down.

Quote:
Originally Posted by TheShift
Hello Andrew Since Unibet doesn't allow any tracking software could you tell me how much I have won all time on plo4, how many hands I have played all time and how much rake I have paid all time. Alias is Litecoin. Thank You!
I assume you want all of those for PL4 only. In that case, you've raked 26.76 at PL4, played 10,440 hands, and are up 168.33.
[Unibet] Official Thread Quote
09-03-2015 , 10:11 AM
One of my friends looking for hotel room in Cannes if anyone can't make it and is looking to sell, apologies if not allowed to ask in here, know I was looking to sell my hotel room in Glasgow so thought there might be a chance!
[Unibet] Official Thread Quote
09-03-2015 , 10:19 AM
Hi Andrew,

Can you please change my €10 MTT ticket into a €10 cash ticket?

thanks in advance!

Schaey
[Unibet] Official Thread Quote

      
m