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06-27-2015 , 01:10 PM
is this a (known) bug ? :
when two players go all in, and one goes busto, you can't check the hand action when you click on that tiny notepad next to the player avatar. There is only "fold" and nothing for current and previous hand.... is that normal ?

Also, I saw today that for one player that notepad was not working and recording hands (after some time of working properly).

Please look into this and fix

(platform is pc download client and nick of the player which had non-working notepad was "guitareman")
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06-27-2015 , 01:22 PM
Hi Andrew!

Could you change my two 4e-MTT-tickets, one 4e-SNG-ticket, twelve 1e-SNG-tickets and one 1e-MTT-ticket (all of those are total worth 25e) into a plo25-cashgame ticket? My pokeralias is Perestroika!

Thankyou very much!
[Unibet] Official Thread Quote
06-27-2015 , 03:38 PM
Hi Andrew!

I currently have 4x1Euro MTT tickets and a 4Euro MTT ticket.
Could you please change them ALL to 1 Euro SNG tickets?
So it should be 8x1Euro SNG tickets.

Thank you very much,have a nice day!

MrsLifetilt
[Unibet] Official Thread Quote
06-27-2015 , 04:13 PM
Quote:
Originally Posted by UnibetAndrew
First, in general, what the system did is right. Someone had already finished 8th and adding one more player would pay out 8 places. That means it can't add another player.

But in this case it's a satellite, so it should be that instead of paying out 7 places it in fact pays out 5. There'd be 5x €10, which can be reduced to 1x €50. I think in this case it should be changed to allow late reg still, so I've raised this as a bug.
The system is definitely flawed. Just saw another 10€ UO Satellite that had someone out in 9th and then more players must have joined (late reg is still available for 30 minutes but not usable anymore). Payout is top 7x50€ tickets and 8th gets 4€ while there are now 18/26 players remaining.

Tournament ID: 1646034 (have screenshot if needed).
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06-27-2015 , 05:48 PM
Andrew, can you split another 2x50 into 10x10 UO tickets?
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06-27-2015 , 06:09 PM
Can you change 4x€1SNG -> 1x€4MTT : Turntacetic

Thnx
[Unibet] Official Thread Quote
06-28-2015 , 04:30 AM
hello andrew

ive 6 mtt and 5 sng tickets,could u get it changed to a 10nl cash ticket please ( +1 sng)

alias: ladyluckpls

many thanks
[Unibet] Official Thread Quote
06-28-2015 , 06:43 AM
My username DonkeyDirk and i use a desktop windows 7 ultimate . When i open the challenge page after i complete a minor or major to check the one i got after that the challege page sometimes does not close anymore so i have to restart the client . It does not happen alot and its not a really big deal but if you would find the bug, fixing it would be nice
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06-28-2015 , 05:14 PM
Hi Andrew,

Could u guys try starting up weekly €100 buyinn omaha tournament at some point? There is not lot of these running around internet so would be fun to get one more up and running.

There is some plo action and even plo400 runnin almost daily so it could be possible to do it. Maybe so that the €100 texas tickets could be used to this omaha tournament also and omaha satellites running on the side.
[Unibet] Official Thread Quote
06-28-2015 , 10:29 PM
Quote:
Originally Posted by BRpokah
hi Andrew,
Can you exchange one 4 euro and six 1 euro MTT tickets for a 10 euro SNG ticket.

alias:CanYouBeatMe

Thanks
Used the 4 euro MTT because it was about to expire but whatever tickets I have at the time you see this I would really appreciate if you could exchange for the highest possible SNG ticket.
Thanks a lot.
[Unibet] Official Thread Quote
06-29-2015 , 02:00 AM
Quote:
Originally Posted by jonny2192
I think this will be an email support thing as it is a site wide decision.
If you email support though they are very helpful and the self exclusion options are more varied than shown on the website.
Not sure if you meant that if you exclude from poker you exclude from sportsbook in addition but just wanted to clarify that this is not the case.

After a Bnazai related incident I excluded from the poker client but can still use the rest of the site.
[Unibet] Official Thread Quote
06-29-2015 , 04:36 AM
Quote:
Originally Posted by kingofspew
For getting a rough ballpark, will my hands played be roughly 5x flops seen?
Quote:
Originally Posted by ArtyMcFly
Depends how loose you are, but it should be closer to 4x if most of your hands have 5 or 6 players at the table and you're playing 4NL or 10NL.
I could look yours up if you tell me your alias. Some people are going to be 1/3, some are going to be 1/7, but yeh, most people will be 1/4 or 1/5.

Quote:
Originally Posted by frinzo
could you please change my 10nl ticket into 10x1eu sng tickets ?
Sure, done.

Quote:
Originally Posted by frinzo
and could you also send me a pm with my results again ?
Which results do you want over what period?

Quote:
Originally Posted by KeithMM
Hi andrew , wasn't aware i had a double trouble ticket this last week and it expired, saw above that you refreshed a ticket for someone else and was wondering if you could do mine as well ....alias lucente
Sure, done.

Quote:
Originally Posted by bhoywonder1970
I have a 250 sat ticket for cannes in september.

I am doubtful to be able to make it now if i qualify.

Can u convert this ticket to something else..possibly 10 euro sngs..

thanks if u can

my id is bhoywonder70
Sorry, I will only convert UO tickets into other UO tickets. If you qualify for Cannes, it's fine to move the entry to the 4th event of the year (which isn't announced yet).

Quote:
Originally Posted by tfsantos
Hi Andrew,

Do you know what will be the Unibet policy on Portugal after the 28th of June (sunday). The online gaming law comes into play on that date and a lot of companies are already fleeing the country (WH, Coral, PKR). Will I be able to play on Unibet from Portugal?
Thanks in advance.
Quote:
Originally Posted by Kimosabi
Já enviei um mail para lá a perguntar sobre isso, a resposta foi esta:

Dear Luis,

Thank you for contacting Unibet regarding your legislation related question.

We are aware of the publications in the media and Unibet will keep a close eye on the legal developments in Portugal.

If in the future anything significant changes which will affect your account, we will inform you accordingly.


At this point nothing will change for you or your account and you can keep on enjoying our services as normal.



We apologise for any inconvenience caused and thank you for your cooperation in this matter.



Have a nice day.
Quote:
Originally Posted by tfsantos
obrigado kimosabi
Yes, thanks. It's a site-wide thing, so I'll probably know less about what the plans are than support do.

Quote:
Originally Posted by joggle0
Spoke with support last Friday about a disconnect I had. They said I'd get a response by Monday latest. 1 week now, got no response so decided to speak to them again and they said nothing can be done as it seems I was logged out and didn't attempt to log back in apparently, while I was in 4 tournaments and had registered for 2 more, couldn't un-reg as was disconnected. Sigh.

More annoyed that support didn't even attempt to get back to me, I had to find them 5 days after they said i'd receive a response. Seems like they don't prioritise Poker
What's your alias? I can ask our 3rd line to have a look.

Quote:
Originally Posted by Ethuil
Morning Andrew! If it would be possible, change mine 1 euro MTT ticket on Sng one, thanks in advance!
Name "Ethuil".
Sure, done.

Quote:
Originally Posted by BRpokah
Can you exchange one 4 euro and six 1 euro MTT tickets for a 10 euro SNG ticket.
Sure, done.

Quote:
Originally Posted by Turn
Will we get rebuys instead of multy buy-ins when Unibet starts with the new MTT schedule?
No. The tourney lobby redesign is looking likely to be late Sep. Rebuys probably more like late Oct or Nov. We'll keep multi-buyins, but probably just have fewer of them.

Quote:
Originally Posted by dummy101
Andrew - No, i use downloaded version. Usually don't have to sign back in but occasionally on longer disconnections up to a minute, I'm prompted to re-sign in again.



Also any chance you could review your policy on self-exclusion to include cooling off periods? eg 24hours 3days 7days 14days, like Pokerstars has. 6month minimum seems a little drastic.
re: disconnections - what's your alias?

re: self-exclusion - sorry, this is a site-wide thing so I don't have much to do with it. I can send them feedback on this if you want, or as Jonny says, you can likely find out more by talking to support.

Quote:
Originally Posted by iRaiseProffs
Andrew, can you break a €25 UO ticket into 2x €10 UO, 2x €2 UO and 1x €1 UO tickets for username 'pjn7535' please?
Sure, done.

Quote:
Originally Posted by kapetain
is this a (known) bug ? :
when two players go all in, and one goes busto, you can't check the hand action when you click on that tiny notepad next to the player avatar. There is only "fold" and nothing for current and previous hand.... is that normal ?
Nope, doesn't sound intentional to me. I've reported it.

Quote:
Originally Posted by kapetain
Also, I saw today that for one player that notepad was not working and recording hands (after some time of working properly).
If this happens again, could you note down a hand number which has this problem please, and let me know your alias?

Quote:
Originally Posted by Naamafantti
Could you change my two 4e-MTT-tickets, one 4e-SNG-ticket, twelve 1e-SNG-tickets and one 1e-MTT-ticket (all of those are total worth 25e) into a plo25-cashgame ticket? My pokeralias is Perestroika!
Sure, done.

Quote:
Originally Posted by MrsLifetilt
I currently have 4x1Euro MTT tickets and a 4Euro MTT ticket. Could you please change them ALL to 1 Euro SNG tickets? So it should be 8x1Euro SNG tickets.
Sure, done.

Quote:
Originally Posted by 39suited
The system is definitely flawed. Just saw another 10€ UO Satellite that had someone out in 9th and then more players must have joined (late reg is still available for 30 minutes but not usable anymore). Payout is top 7x50€ tickets and 8th gets 4€ while there are now 18/26 players remaining.

Tournament ID: 1646034 (have screenshot if needed).
No, this is how it's meant to work. If a player finished 8th and there are 7 payout places, late reg will close when adding one more player would mean there would be 8 payout places. The important thing here is that someone had already been knocked out in 8th.

Quote:
Originally Posted by Pr3dat0r
Andrew, can you split another 2x50 into 10x10 UO tickets?
Sure, done.

Quote:
Originally Posted by Turn
Can you change 4x€1SNG -> 1x€4MTT : Turntacetic
Sure, done.

Quote:
Originally Posted by djouls
ive 6 mtt and 5 sng tickets,could u get it changed to a 10nl cash ticket please ( +1 sng)
Sure, done.

Quote:
Originally Posted by Hatebreedd
My username DonkeyDirk and i use a desktop windows 7 ultimate . When i open the challenge page after i complete a minor or major to check the one i got after that the challege page sometimes does not close anymore so i have to restart the client . It does not happen alot and its not a really big deal but if you would find the bug, fixing it would be nice
Thanks, I've reported it.

Quote:
Originally Posted by Omaha_Player
Could u guys try starting up weekly €100 buyinn omaha tournament at some point? There is not lot of these running around internet so would be fun to get one more up and running.

There is some plo action and even plo400 runnin almost daily so it could be possible to do it. Maybe so that the €100 texas tickets could be used to this omaha tournament also and omaha satellites running on the side.
One of the guys on my team is redesigning the tourney schedule at the moment, for the (I hope) late Sep redesign. I'll pass this on to him. It'd be quite fun to have a PLO "major", but maybe we don't have the players for it yet.

Quote:
Originally Posted by BRpokah
Used the 4 euro MTT because it was about to expire but whatever tickets I have at the time you see this I would really appreciate if you could exchange for the highest possible SNG ticket.
Thanks a lot.
In the future, don't worry if a ticket has expired. I don't mind exchanging recently expired tickets still.
[Unibet] Official Thread Quote
06-29-2015 , 06:39 AM
Quote:
Originally Posted by UnibetAndrew
No, this is how it's meant to work. If a player finished 8th and there are 7 payout places, late reg will close when adding one more player would mean there would be 8 payout places. The important thing here is that someone had already been knocked out in 8th.
It would seem far-fetched that six or more registered at the same time then after that one player had been knocked out, no? Because that's the only way the scenario could have happened or am I missing something here? Someone was already out in 9th place but 18/26 remaining?

Also, to avoid this scenario from happening too often and potentially scaring away customers (who won't understand why the late registration is showing as remaining but cannot be used), would it not make sense to reduce the late registration period when not in peak hours?

P.S. my initial post was slightly incorrect, it was 1st to 4th 50€ ticket and 5th to 7th 10€ ticket while 8th got 4€.
[Unibet] Official Thread Quote
06-29-2015 , 08:45 AM
Can't login at the moment.

Also, Andrew, it seems there is sometimes lots of action at 200 and 400 NL in the morning/early afternoon, and sometimes its completely dead. Might be an idea to have a promo to try and increase/stabilize the traffic at this time?
[Unibet] Official Thread Quote
06-29-2015 , 08:47 AM
I got brutalized on 400nl in recent days. Only Russians playing there now or?
[Unibet] Official Thread Quote
06-29-2015 , 08:51 AM
Quote:
Originally Posted by 77777
Can't login at the moment.

Also, Andrew, it seems there is sometimes lots of action at 200 and 400 NL in the morning/early afternoon, and sometimes its completely dead. Might be an idea to have a promo to try and increase/stabilize the traffic at this time?
Clear IE cache worked for me .
[Unibet] Official Thread Quote
06-29-2015 , 08:54 AM
Quote:
Originally Posted by UnibetAndrew
I could look yours up if you tell me your alias. Some people are going to be 1/3, some are going to be 1/7, but yeh, most people will be 1/4 or 1/5.
Thanks, I appreciate that, but I think I'll just put in some more volume before bothering you with a stats look up.
[Unibet] Official Thread Quote
06-29-2015 , 08:56 AM
Quote:
Originally Posted by safje
I got brutalized on 400nl in recent days. Only Russians playing there now or?
What makes you think they're Russian?
[Unibet] Official Thread Quote
06-29-2015 , 08:58 AM
Quote:
Originally Posted by Hatebreedd
Clear IE cache worked for me .
Thanks!
[Unibet] Official Thread Quote
06-29-2015 , 10:16 AM
Hello Andrew,

I keep having my Unibet program that crashes after a while being idle. (generally over 2-3 hours). When i click again on it it says its not responding and i have to shut it down via the task manager.

I don't know why it does this, i don't use a lot of different programs together.

Just leaving this message for info.

Also, if there is anything i can check to avoid this problem, all your help is welcome.
[Unibet] Official Thread Quote
06-29-2015 , 11:11 AM
Any updates about the crashing issues? I sent logs etc weeks ago and no response from support yet.

And by the way I think summer bootcamp pays the straight flush points even though you are not using your handcard(s). It's mentioned in english terms and conditions but for example nothing about it in finnish or swedish site.
I guess its still same for everyone so not a big deal.
[Unibet] Official Thread Quote
06-29-2015 , 11:43 AM
Quote:
Originally Posted by 39suited
It would seem far-fetched that six or more registered at the same time then after that one player had been knocked out, no? Because that's the only way the scenario could have happened or am I missing something here? Someone was already out in 9th place but 18/26 remaining?
They aren't joining at the same time. Someone gets knocked out in 8th, then more players join. More people can be knocked out - you can have several people knocked out in 8th. What matters is that late reg will close if it means the tournament would pay out 9 places.

Quote:
Originally Posted by 39suited
Also, to avoid this scenario from happening too often and potentially scaring away customers (who won't understand why the late registration is showing as remaining but cannot be used), would it not make sense to reduce the late registration period when not in peak hours?
Yes, we're looking into it. If we had more tournaments then we'd have less need for late reg.

Quote:
Originally Posted by 77777
Can't login at the moment.
It looks like some players experienced connection problems to the whole Unibet site for around 20 minutes this afternoon - it should be fixed now.

Quote:
Originally Posted by 77777
Also, Andrew, it seems there is sometimes lots of action at 200 and 400 NL in the morning/early afternoon, and sometimes its completely dead. Might be an idea to have a promo to try and increase/stabilize the traffic at this time?
I think it mostly depends on whether the late night games continue or not. It doesn't seem to be too hard to start a game, it just needs someone to be the first.

The halved rake when 2-3 handed was added to help with that, but I agree that we appear to need more. We're looking into that at the moment and have a couple of plans.

Quote:
Originally Posted by safje
I got brutalized on 400nl in recent days. Only Russians playing there now or?
The game looks pretty similar to normal to me, so it's probably runbad.

Quote:
Originally Posted by 77777
What makes you think they're Russian?
I assumed it was insinuation of cheating, though that seems a) xenophobic and b) kind of pointless without any suggested names.

Quote:
Originally Posted by Mynona
Hello Andrew,

I keep having my Unibet program that crashes after a while being idle. (generally over 2-3 hours). When i click again on it it says its not responding and i have to shut it down via the task manager.

I don't know why it does this, i don't use a lot of different programs together.

Just leaving this message for info.

Also, if there is anything i can check to avoid this problem, all your help is welcome.
I assume this is the PC version? What's your alias? I'll pass it along to the developers.

Quote:
Originally Posted by Potmolestor
Any updates about the crashing issues? I sent logs etc weeks ago and no response from support yet.
Sorry, it's a bank holiday in Malta today. Our 3rd line guy will be back tomorrow.

Quote:
Originally Posted by Potmolestor
And by the way I think summer bootcamp pays the straight flush points even though you are not using your handcard(s). It's mentioned in english terms and conditions but for example nothing about it in finnish or swedish site. I guess its still same for everyone so not a big deal.
Thanks, I'll pass that on to the guy on my team who coordinates site content.
[Unibet] Official Thread Quote
06-29-2015 , 11:56 AM
Quote:
Originally Posted by UnibetAndrew

I think it mostly depends on whether the late night games continue or not. It doesn't seem to be too hard to start a game, it just needs someone to be the first.

The halved rake when 2-3 handed was added to help with that, but I agree that we appear to need more. We're looking into that at the moment and have a couple of plans.
Yeah I'm always willing to start tables, and often you do just need one other guy, but sometimes there's no one else willing for a while, and I end up playing on 888 instead, which is a situation I'm sure both of us would sooner avoid
[Unibet] Official Thread Quote
06-29-2015 , 12:27 PM
Quote:
Originally Posted by UnibetAndrew
I keep having my Unibet program that crashes after a while being idle. (generally over 2-3 hours). When i click again on it it says its not responding and i have to shut it down via the task manager.

I don't know why it does this, i don't use a lot of different programs together.

Just leaving this message for info.

Also, if there is anything i can check to avoid this problem, all your help is welcome.


I assume this is the PC version? What's your alias? I'll pass it along to the developers.
Yes, PC version, win7 64
My alias is Mynona_Be

Thank you for all your help
[Unibet] Official Thread Quote
06-29-2015 , 01:30 PM
Quote:
Originally Posted by safje
I got brutalized on 400nl in recent days. Only Russians playing there now or?
nope. i'm not russian and i went on a mega upswing there these last several days.

and imo you shouldn't be worried about russians, you should be worried about americans, namely Brian 'NoelHayes' Hastings:



forumserver.twoplustwo.com/29/news-views-gossip-sponsored-online-poker-report/brian-stinger88-hastings-multi-accounting-noelhayes-cliffs-first-post-1541885/

Last edited by Keruli; 06-29-2015 at 01:59 PM.
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