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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

07-20-2015 , 07:55 PM
Is it just me or we can't see how many players are playing certain NL 6max FastForward stakes ?!
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 12:10 AM
Quote:
Originally Posted by ved
The screen names of said players.
Try to disable this option if it is enabled:
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 05:22 AM
Anyone else get minidisconnection today few times in the past hour?
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 05:33 AM
Quote:
Originally Posted by Gooner933
Really disappointing to see the weekly loyalty tournaments discretely getting removed. They actually offered an interesting extra couple of RB % and hadn't even been here that long (since the loyalty changes few months back).
One step forward, two steps back ... standard.
Feedback noted.


Quote:
Originally Posted by traudi1959
@ Colette!

i bought 500$ cash in the store on thursday! so today is a new week, its monday, and im not able to buy another one! why?
Quote:
Originally Posted by thunderbolts
Presumably Party has a different idea from yours of the day on which the week starts (or, more likely, they way they've coded it is one bonus per 7 days).
I believe the 7 day week starts from the day you purchase the bonus, you then need to wait a further 7 days to purchase again. The week doesn't
roll from Sun - Sun for the store configuration


Quote:
Originally Posted by gotdanuts
.... With 1/4 the prize pool lol
Previously we saw about $4K combined for four prize pools

The palladium tourney itself was getting 35 players for $1800
Now the tournament sees 350 players for $1000.

That's ummmm .... NOT good.
Sorry - I have little feedback to offer on this decision. I have collated all comments here and sent to the promotional team for review.
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 05:34 AM
Quote:
Originally Posted by Lessu
Anyone else get minidisconnection today few times in the past hour?
No issues I am aware of..
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 05:36 AM
party down? just got disconnected and now I can´t get my tables back

no tables are even showing in the lobby
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 05:38 AM
Quote:
Originally Posted by Andyfothershops
Collette, can you tell us if this problem was widespread, and if Security can find a way to see if there were spurious log on attempts. There are two of us in here it happened to. The implications are pretty big if there were attempted log ons, as it means someone knew our passwords.
I am looking into it - this is not really my area but will try and find out what I can - please bear with me.
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 05:43 AM
Yeah i'm constantly getting minidisconnections and can't rebuy etc, but just on random tables, not all of them at the same time...
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 05:47 AM
Quote:
Originally Posted by Lessu
Anyone else get minidisconnection today few times in the past hour?
yes, its relly annoying.


also the client closes itself some times a day. is that a known error? really bad when in a big pot...
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 05:51 AM
Quote:
Originally Posted by Sebi
yes, its relly annoying.


also the client closes itself some times a day. is that a known error? really bad when in a big pot...
The MTT ads used to crash the client for some but you can now turn them off from the settings. Could this be it?
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 06:08 AM
thank you, i wil try that
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 06:34 AM
Quote:
Originally Posted by Lessu
Yeah i'm constantly getting minidisconnections and can't rebuy etc, but just on random tables, not all of them at the same time...
Yay! Chose the right day to upgrade my pc
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 08:42 AM
Quote:
Originally Posted by Lessu
The MTT ads used to crash the client for some but you can now turn them off from the settings. Could this be it?
Try to reinstall it on another hard drive. Worked for me after i had 20 crashes/day last week.
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 09:20 AM
Quote:
Originally Posted by Party_Rep
I am looking into it - this is not really my area but will try and find out what I can - please bear with me.
Thanks
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 10:00 AM
Quote:
Originally Posted by Lessu
Yeah i'm constantly getting minidisconnections and can't rebuy etc, but just on random tables, not all of them at the same time...
Quote:
Originally Posted by Sebi
yes, its relly annoying.


also the client closes itself some times a day. is that a known error? really bad when in a big pot...

Hi

I spoke with tech and we investigated - they found a small issue and have now done a general restart which should resolve any disconnections in full.
Sorry for any inconvenience caused.

Colette
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 10:28 AM
still getting disconnected,

another one just now ...
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 07:43 PM
Software is lagging really bad. I can't see my account details and all loyalty points have disapeared There have been slowing down and table freezing too.
[PartyPoker] Ex-Official thread Quote
07-21-2015 , 10:17 PM
Can you please give the late 109 [3k] earlier antes, at bb100 rather than bb200??
Perhaps something can be done about the late reg time as well as we just made the FT at bb300 and 4 people regged, putting it back to two tables.
[PartyPoker] Ex-Official thread Quote
07-22-2015 , 12:04 AM
Quote:
Originally Posted by DjAlex
Software is lagging really bad. I can't see my account details and all loyalty points have disapeared There have been slowing down and table freezing too.
same
[PartyPoker] Ex-Official thread Quote
07-22-2015 , 05:15 AM
Quote:
Originally Posted by Gooner933
still getting disconnected,

another one just now ...
Quote:
Originally Posted by DjAlex
Software is lagging really bad. I can't see my account details and all loyalty points have disapeared There have been slowing down and table freezing too.
Quote:
Originally Posted by woolly
same

Hi all

I am unaware of any known issues - can you please confirm the following?

Where are you playing from?
Are you using any 3rd party software?
Are you playing via desktop or mobile?


I will of course feedback to the tech teams... any further info you can provide is appreciated

Thanks

Colette
[PartyPoker] Ex-Official thread Quote
07-22-2015 , 05:54 AM
Quote:
Originally Posted by Party_Rep
Hi all

I am unaware of any known issues - can you please confirm the following?

Where are you playing from?
Are you using any 3rd party software?
Are you playing via desktop or mobile?


I will of course feedback to the tech teams... any further info you can provide is appreciated

Thanks

Colette


Playing from UK, on a desktop, with PT4. Been getting mini-disconnects/ lag every 2-3 hours for the past couple of days.
[PartyPoker] Ex-Official thread Quote
07-22-2015 , 09:00 AM
Can't logon, been trying for 40 minutes.
[PartyPoker] Ex-Official thread Quote
07-22-2015 , 09:03 AM
randomly some tables are loosing connection
[PartyPoker] Ex-Official thread Quote
07-22-2015 , 09:18 AM
Quote:
Originally Posted by Party_Rep
I am looking into it - this is not really my area but will try and find out what I can - please bear with me.
Quote:
Originally Posted by Andyfothershops
Thanks
Quote:
Originally Posted by UpThePosh
Can't logon, been trying for 40 minutes.
Quote:
Originally Posted by mishanjka
randomly some tables are loosing connection
Hi

We are currently experiencing some issues - the team are looking into these ASAP

Apologies for any inconvenience

Thanks

Colette
[PartyPoker] Ex-Official thread Quote
07-22-2015 , 09:18 AM
Quote:
Originally Posted by UpThePosh
Can't logon, been trying for 40 minutes.
same same
[PartyPoker] Ex-Official thread Quote

      
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