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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

02-11-2018 , 07:35 PM
Quote:
Originally Posted by skoldpadda707
Hi Colette! I want to duplicate here, because the security service does nothing about the Vietnamese cheater. He play DON SnG 6max using 2 accounts in different combinations at the same time on table. During the game he uses chipdumping and NEVER plays one nickname against another on the stack. These accounts belong to one or more people who are colluding. To date, I can name 15 accounts - vientruongxxx,karaphan,manhtien20,vjxjnh0122,hamy8 977,Duongsg87,Duongtran55,DinhChinh,CongQuyen99,Ho aihan14,bangtran88, BuiThi, CaoCuong90, VanThang77, ThuyDuong88. Why is there no action against this cheater?
Because either Party Poker employees have envolvment with the suspected accounts which is why policies and hand histories have been changed to benefit these llayers or the people employed to police the games are nowhere near the professional experts that they need to be to combat this. Ineptitude
[PartyPoker] Ex-Official thread Quote
02-11-2018 , 07:50 PM
Quote:
Originally Posted by *CHOMP
Because either Party Poker employees have envolvment with the suspected accounts which is why policies and hand histories have been changed to benefit these llayers or the people employed to police the games are nowhere near the professional experts that they need to be to combat this. Ineptitude
They can't fix the botting and they can't hire competent programmers but they have lots of money to hire pros that nobody cares about and do nothing to help the people actually playing on the site.
[PartyPoker] Ex-Official thread Quote
02-11-2018 , 11:02 PM
Quote:
Originally Posted by Adjusted
They can't fix the botting and they can't hire competent programmers but they have lots of money to hire pros that nobody cares about and do nothing to help the people actually playing on the site.
+1

And one of the hires Patrick even runs unethical tournament stables on the site ffs
[PartyPoker] Ex-Official thread Quote
02-12-2018 , 04:12 AM
Happy hour is back!!!good job partypoker,you are on the right track to become the number 1 site again.I even spotted a good number of 'recreational players' lately.
and of course there are bots running on every poker site but i believe partypoker is trying hard to improve in this departement.
[PartyPoker] Ex-Official thread Quote
02-12-2018 , 06:46 AM
Quote:
Originally Posted by ladysharrow
Happy hour is back!!!good job partypoker,you are on the right track to become the number 1 site again.I even spotted a good number of 'recreational players' lately.
and of course there are bots running on every poker site but i believe partypoker is trying hard to improve in this departement.
How much money did you get from Partypoker to say these words? Or a huge reload bonus maybe?
[PartyPoker] Ex-Official thread Quote
02-12-2018 , 07:18 AM
I moved to PP after the rakeback changes from Stars.

I can not understand at all why people still play on Stars with close to 0 rewards.The playerpool cannot be so weak to make up for the near total loss of rewards.

It was a simple choice and actually I believe overall PP cares more about their customers than Stars does.->if somebody from PP wants to send me $$$ for this statement I will provide my account details.
[PartyPoker] Ex-Official thread Quote
02-12-2018 , 08:42 AM
collete
party poker saying they listen to players and make changes based on feedback of players, why there is still this nohud rule in normal cash game tables then? did actually someone said its good? all i seen in this thread is complaints from people who play on party poker

if you really care about what players would like to have on party poker you would change this nonsense rule back and allow huds again, all what you acomplised is making party poker look more shady
[PartyPoker] Ex-Official thread Quote
02-12-2018 , 11:27 AM
Quote:
Originally Posted by ladysharrow
I moved to PP after the rakeback changes from Stars.

I can not understand at all why people still play on Stars with close to 0 rewards.The playerpool cannot be so weak to make up for the near total loss of rewards.

It was a simple choice and actually I believe overall PP cares more about their customers than Stars does.->if somebody from PP wants to send me $$$ for this statement I will provide my account details.
Are you aware that many people are cheating with handconverters in Party ? For me that's the only reason not to play there.
[PartyPoker] Ex-Official thread Quote
02-12-2018 , 12:28 PM
Quote:
Originally Posted by fulltard
Are you aware that many people are cheating with handconverters in Party ? For me that's the only reason not to play there.
I stoped play there too due to this reason. Most disgusting thing in this situatuation that you could find this software on this forum and party do nothing to "care" about their players.
[PartyPoker] Ex-Official thread Quote
02-12-2018 , 12:32 PM
**All - Please note we have essential maintenance on Tuesday 13th between 7AM- 8AM CET **

You may notice some changes in our regular schedule to accommodate the downtime
All services will be paused including free play and all MTT/SNGs

Kind regards,

Colette

[PartyPoker] Ex-Official thread Quote
02-12-2018 , 12:51 PM
Colette you're doing your job great!
Im sure partypoker proud of you, how ignore all post about scam and botting.
Well done Colette, well done!
[PartyPoker] Ex-Official thread Quote
02-12-2018 , 01:56 PM
Ignoring is a part of their long term strategy. Show you guys one example.
I posted here sometime ago with this message:

- Hello,
When I got disconnected and was removed from tables why I can not sit back at these tables again? It is not my fault that your server is unavailable and for example I can play on stars while...

got this answer:
- I have no other complaints regarding connectivity
Did you have any other 3rd party software running?
If you provide CS with your username etc they can look into your issue in depth

I decided to send PM with this title: "Can't sit on tables after disconnection"
- Hello,
I do not know what does CS mean and English is not my native language. So my username is ".......". About 3rd party software could you please specify it. If it is holdem manager I use it, also I use starshelper when playing on stars and party. Thats all what I use.

got this answer with this title: "Re: Can't sit on tables after disconnection"
- Hi

CS - Customer service
I would suggest you contact them directly - I am aware of no connectivity issues

Kind regards

Colette

I replied this:

- Did I ask about connectivity issues? I asked why I can't sit after disconnection at the same tables when I was removed. It is not my fault that you have problems in your serverside or maybe my internet provider have some problems, why I can't sit at the same tables after re-connection?

Still waiting for the response from 12-01-2017, 12:34 PM lol. All I want to hear it was "Ok, I will send it to our development team"

Also I must admit that party has the worst lagging software among the biggest top 5(maybe 10) pokerrooms. I have heard that they outsource software development to the some Indian company. The result we can see...

Why should they do something when they can sit and count money?
[PartyPoker] Ex-Official thread Quote
02-12-2018 , 04:28 PM
tournament section of lobby seems a bit glitchy, keeps going back up to the top when I'm trying to scroll down.

the satelites need more information about how far a long they are, some say x amount of packages guaranteed but it is like 2 satelites away from that. Should have numbers of which step that satellite is in the pyramid etc.

Not been on party long, but there are so many little things with your software that are just bad. still quite a way behind stars in that regard.

Hope to see the update bringing a massive upgrade compared to last time.

what is the hh scam people are talking about?
Also hand replayer is dog ****
[PartyPoker] Ex-Official thread Quote
02-12-2018 , 09:34 PM
Quote:
Originally Posted by *CHOMP
+1

And one of the hires Patrick even runs unethical tournament stables on the site ffs
would you mind elaborating why his stable is unethical?
[PartyPoker] Ex-Official thread Quote
02-13-2018 , 12:38 AM
Quote:
Originally Posted by skoldpadda707
Hi Colette! I want to duplicate here, because the security service does nothing about the Vietnamese cheater. He play DON SnG 6max using 2 accounts in different combinations at the same time on table. During the game he uses chipdumping and NEVER plays one nickname against another on the stack. These accounts belong to one or more people who are colluding. To date, I can name 15 accounts - vientruongxxx,karaphan,manhtien20,vjxjnh0122,hamy8 977,Duongsg87,Duongtran55,DinhChinh,CongQuyen99,Ho aihan14,bangtran88, BuiThi, CaoCuong90, VanThang77, ThuyDuong88. Why is there no action against this cheater?
Add Ktim8955 to this list.
I have already sent a report on this to support along with evidence of their behaviour and I also told support that I want action. These players have to be removed and their rolls confiscated. I was watching these games as I was aware of these players so didn't want to take the chance of registering in these games as I cannot see the names of the players until game starts. Great policy Party. Now do you see how it plays into the hands of the scammers.

I also wanted to warn the unsuspecting players but again stifled by a rubbish policy of not allowing observer chat. Re instate observer chat with an option for players who don't want to view it to disable it. Some of the other players spotted what was going on in some of the games and turned the tables on them but many were unaware and got burned.

Are your security team asleep on the job because why does it take us to report something which is obvious? If these players are not dealt with properly I will escalate my complaint to the UKGC along with a complaint that you are not punishing blatant robbery and protecting your honest players.

Get rid of anonymity and install observer chat every other site has it and no other top site has even considered anonymity and there are clear reasons for that which you are now aware of.
Get it done Party.
[PartyPoker] Ex-Official thread Quote
02-13-2018 , 12:57 AM
Is it that difficult to install random "captchas" while we play to identify bots? Or any other system, like opening a chat to a suspicious player while he plays. Something, guys. This is ridiculous.
[PartyPoker] Ex-Official thread Quote
02-13-2018 , 01:31 AM
I can confirm that no action is taken against the Vietnamese cheater. He continues to create new accounts (Ktim8955). To determine that this cheater requires no more than 1 hour of work of competent security personnel.But these accounts have been cheating for more than four months.Probably Party team dont understand that many serious players who bring them a lot of profit in the form of rake, are forced to leave the site because of such cheaters?

Last edited by skoldpadda707; 02-13-2018 at 01:59 AM.
[PartyPoker] Ex-Official thread Quote
02-13-2018 , 01:40 AM
Party SnG's down for now, anyone?
[PartyPoker] Ex-Official thread Quote
02-13-2018 , 01:45 AM
Quote:
Originally Posted by BadMoFu
Party SnG's down for now, anyone?
Maintenance for 1 hour, mate.
[PartyPoker] Ex-Official thread Quote
02-13-2018 , 09:12 AM
Hi Colette

Is it possible to have the option of requesting a playing history audit through the platform? I dont understand why this feature doesnt exist and i would be grateful if we have this option in the next update

Thank you in advance
[PartyPoker] Ex-Official thread Quote
02-14-2018 , 01:45 AM
operations.partypoker@europe.com -- Is this real party poker email? europe.com domain?! Looks suspicious, i think someone is trying to do a targeted phishing attempt on me, they know my name etc, and ask for my documents selfie to "further validate your Account " even though my account is probly 10 years old and was verified more than once.
[PartyPoker] Ex-Official thread Quote
02-14-2018 , 02:16 AM
Quote:
Originally Posted by belthazorrrrr
would you mind elaborating why his stable is unethical?
Stables in principle are unhealthy for the games and fairness as they inherently promote collusion in terms of hand history sharing, ghosting and soft playing even if subtle. And much more. All stables appear to have this element. It’s human nature when you are on the “same side” competing for money. Poker is not a team sport.
[PartyPoker] Ex-Official thread Quote
02-14-2018 , 02:21 AM
Quote:
Originally Posted by skoldpadda707
I can confirm that no action is taken against the Vietnamese cheater. He continues to create new accounts (Ktim8955). To determine that this cheater requires no more than 1 hour of work of competent security personnel.But these accounts have been cheating for more than four months.Probably Party team dont understand that many serious players who bring them a lot of profit in the form of rake, are forced to leave the site because of such cheaters?
Wake up Party Poker poster who keeps ignoring this. YOU are part of the problem. When you see this vital game integrity info and continue to downplay it or ignore it.
[PartyPoker] Ex-Official thread Quote
02-14-2018 , 04:49 AM
Quote:
Originally Posted by skoldpadda707
I can confirm that no action is taken against the Vietnamese cheater. He continues to create new accounts (Ktim8955). To determine that this cheater requires no more than 1 hour of work of competent security personnel.But these accounts have been cheating for more than four months.Probably Party team dont understand that many serious players who bring them a lot of profit in the form of rake, are forced to leave the site because of such cheaters?
I can confirm the accounts in question have been closed in full and removed from our tables


Quote:
Originally Posted by belthazorrrrr
Hi Colette

Is it possible to have the option of requesting a playing history audit through the platform? I dont understand why this feature doesnt exist and i would be grateful if we have this option in the next update

Thank you in advance
I will share the feedback with the product team


Quote:
Originally Posted by fastriffs
operations.partypoker@europe.com -- Is this real party poker email? europe.com domain?! Looks suspicious, i think someone is trying to do a targeted phishing attempt on me, they know my name etc, and ask for my documents selfie to "further validate your Account " even though my account is probly 10 years old and was verified more than once.
This email is not a partypoker email
Please be aware of any suspicious emails and contact the customer service team or myself if you are unsure
I have asked the relevant team to look into this further


Thanks

Colette
[PartyPoker] Ex-Official thread Quote
02-14-2018 , 05:17 AM
Colette is not here to answer questions about collusion or bots, give her a break. Some of you guys sound desperate, or maybe broke.
If you don't like it here move on .
[PartyPoker] Ex-Official thread Quote

      
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