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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

03-01-2016 , 01:41 PM
Wrt "system is busy" chat, I spoke to live support yesterday who said they were aware of the issue and trying to fix it asap. Unfortunately they can't manually credit bonuses...
[PartyPoker] Ex-Official thread Quote
03-01-2016 , 01:59 PM
Quote:
Originally Posted by Party_Rep
I have added you to the list



The Contender will be removed due to this weeks Powerfest events being Middleweight



Added to the list



No idea - I will ask the team to provide feedback today - thanks
Still havent got the ticket and would really like to play the 22$ tournament that starts at 20:00 cet today. Is it possible to speed this up?
Thanks
[PartyPoker] Ex-Official thread Quote
03-01-2016 , 02:12 PM
Quote:
Originally Posted by Party_Rep
Week1 was missing the opt in button
PM myself your username and I will ask the promo team to award the relevant ticket - thanks
Hello. I made a twoplustwo account just now, to solve this issue and i cannot send PMs yet. I've send an email to info@partypoker.com and got no response since yesterday.

username: johnywobden

Thanks
[PartyPoker] Ex-Official thread Quote
03-01-2016 , 04:06 PM
Quote:
Originally Posted by konraad
I'm trying to buy $200 cash since saturday, and I'm still getting this
+1
[PartyPoker] Ex-Official thread Quote
03-01-2016 , 04:34 PM
Quote:
Originally Posted by UPAY4DINNER
Didn't (yet) get my Week 2 Powerfest ticket for playing four Week 1 events....?
I haven't received mine either

Was looking forward to using my ticket

Could you please help me with this...

screename: PokerOrifice

tks
[PartyPoker] Ex-Official thread Quote
03-01-2016 , 04:36 PM
Quote:
Originally Posted by Poker_Orifice
I haven't received mine either

Was looking forward to using my ticket

Could you please help me with this...

screename: PokerOrifice

tks
Send Colette a PM and you should get sorted.

I did.

[PartyPoker] Ex-Official thread Quote
03-02-2016 , 04:30 AM
Quote:
Originally Posted by Lancelot86
Still havent got the ticket and would really like to play the 22$ tournament that starts at 20:00 cet today. Is it possible to speed this up?
Thanks
Sorry its a manual process to check all who are claiming and add the ticket
You should have received this at some point last night

Quote:
Originally Posted by maroscz
Hello. I made a twoplustwo account just now, to solve this issue and i cannot send PMs yet. I've send an email to info@partypoker.com and got no response since yesterday.

username: johnywobden

Thanks
Added to the list for today

Quote:
Originally Posted by Poker_Orifice
I haven't received mine either

Was looking forward to using my ticket

Could you please help me with this...

screename: PokerOrifice

tks
Added to the list

Thanks

Colette
[PartyPoker] Ex-Official thread Quote
03-02-2016 , 04:35 AM
Quote:
Originally Posted by ttowns86
I believe I may be eligible for this as well username is SaTiVa4200.
Added on the list

Quote:
Originally Posted by cardician
+1
I have again raised this as urgent - apologies for the delay.
I will push for resolution ASAP

** Update re: Store > I have spoken with the team and the issue has been identified and will be resolved ASAP
Thanks for bringing this to my attention and your patience

Last edited by pokerColette; 03-02-2016 at 04:48 AM.
[PartyPoker] Ex-Official thread Quote
03-02-2016 , 06:09 AM
Hi all

The store issue for cash purchases has been resolved in full

Colette
[PartyPoker] Ex-Official thread Quote
03-02-2016 , 07:11 AM
^ just checked and it is now working. Ty Colette!
[PartyPoker] Ex-Official thread Quote
03-02-2016 , 09:11 AM
** powerfest update **

Hi all

Our Middleweight week is well underway
Today we have 3 events lined up for you

Event#49 - $40K GTD Bounty $55 buy in 20:00CET
Event#50 - $10K GTD Turbo $22 buy in 21:00CET
Event#51 - $10K GTD $22 buy in 23:00CET

Win your share of $60K up for grabs!

As always you can view the full schedule here >

https://www.partypoker.com/whats-goi...powerfest.html

Good luck all!

Colette

[PartyPoker] Ex-Official thread Quote
03-02-2016 , 10:22 AM
Quote:
Originally Posted by Party_Rep
Hi all

The store issue for cash purchases has been resolved in full

Colette
[PartyPoker] Ex-Official thread Quote
03-02-2016 , 11:30 AM
Colette is this bonus (PP2016) still working??


Deposit $20 get $5.50 Jab ticket
Deposit $50 get $22 Contender ticket
Deposit $200 get $109 Uppercut ticket
[PartyPoker] Ex-Official thread Quote
03-02-2016 , 01:41 PM
Quote:
Originally Posted by traudi1959
How can i get away the "casual cash game tables" from my watlist preferences?

i just wanna be on the waitlist for the standard tables!
+1.

As it stands the waiting list effectively doesn't work about 1/2 the time because of this problem.
[PartyPoker] Ex-Official thread Quote
03-02-2016 , 02:26 PM
Quote:
Originally Posted by Party_Rep
Hi all

The store issue for cash purchases has been resolved in full

Colette
Hi Colette,

Am I only allowed to buy one $500 cash a week??? :O or is it another bug?
[PartyPoker] Ex-Official thread Quote
03-02-2016 , 02:33 PM
I've got the week 2 mission but it doesn't seem to complete
[PartyPoker] Ex-Official thread Quote
03-02-2016 , 03:42 PM


Think somebody has set up the payouts wrong on this?!
[PartyPoker] Ex-Official thread Quote
03-02-2016 , 05:57 PM
Quote:
Originally Posted by JohnCleese
I've got the week 2 mission but it doesn't seem to complete
Mine has completed but I didn't receive ticket yet, nor for 1st week's work. @Colette, you should have my screenname, please help. Thanks.
[PartyPoker] Ex-Official thread Quote
03-02-2016 , 11:59 PM
Quote:
Originally Posted by Party_Rep
Added to the list

Thanks

Colette
Thanks. I've received mine now.
[PartyPoker] Ex-Official thread Quote
03-03-2016 , 03:52 AM
Rubbish implementation of the powerfest missions then... I imagine you're having to deal with plenty of emails about it. It's little things like that which annoys people.

Has anyone got that picture Coxquinn posted of Partys software team? They look like they're auditioning for the walking dead.
[PartyPoker] Ex-Official thread Quote
03-03-2016 , 04:48 AM
Quote:
Originally Posted by danielesp
Colette is this bonus (PP2016) still working??


Deposit $20 get $5.50 Jab ticket
Deposit $50 get $22 Contender ticket
Deposit $200 get $109 Uppercut ticket
No - the above conditions are not linked to the bonus code you stated
This is not active

Quote:
Originally Posted by neomorf
Hi Colette,

Am I only allowed to buy one $500 cash a week??? :O or is it another bug?
1 per week - if you click on the item to wish to purchase in the store - it will state the condition - this is restricted to once per week

Quote:
Originally Posted by JohnCleese
I've got the week 2 mission but it doesn't seem to complete
Did you opt in? Week2 is opt in only and will credit tickets end of week

Quote:
Originally Posted by isplashcranberrys
Mine has completed but I didn't receive ticket yet, nor for 1st week's work. @Colette, you should have my screenname, please help. Thanks.
Week 2 is opt in only - you will not be applicable if you did not opt in

Week1 - I need your username to credit the ticket - this is added manually due to an issue last week with the opt in functionality
[PartyPoker] Ex-Official thread Quote
03-03-2016 , 04:55 AM
I've started the week 2 mission if that's what you mean by opted in, but, according to the lobby I've made no progress on the mission.
[PartyPoker] Ex-Official thread Quote
03-03-2016 , 05:01 AM
*sigh*

Ok - thanks for bringing this to my attention - I will follow up with the promo team
I can see you have completed 4 tourneys and the mission should update - leave it with me
[PartyPoker] Ex-Official thread Quote
03-03-2016 , 05:06 AM
Quote:
Originally Posted by UpThePosh


Think somebody has set up the payouts wrong on this?!
This is not yet set up fully - so yes - the payout structure is incorrect - please disregard

Thanks

Colette
[PartyPoker] Ex-Official thread Quote
03-03-2016 , 05:24 AM
Quote:
Originally Posted by Party_Rep
*sigh*

Ok - thanks for bringing this to my attention - I will follow up with the promo team
I can see you have completed 4 tourneys and the mission should update - leave it with me
Why am I just seeing this now (facepalm).

Does a re-entry count as 2, or do they need to be unique entries?
[PartyPoker] Ex-Official thread Quote

      
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