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03-01-2016 , 01:41 PM

#26701

GazzyB123

Pooh-Bah

Join Date: Jan 2012 Posts: 5,998

Wrt "system is busy" chat, I spoke to live support yesterday who said they were aware of the issue and trying to fix it asap. Unfortunately they can't manually credit bonuses...

Quote

03-01-2016 , 01:59 PM

#26702

Lancelot86

stranger

Join Date: Feb 2016 Posts: 6

Quote:

Originally Posted by Party_Rep

I have added you to the list

The Contender will be removed due to this weeks Powerfest events being Middleweight

Added to the list

No idea - I will ask the team to provide feedback today - thanks

Still havent got the ticket and would really like to play the 22$ tournament that starts at 20:00 cet today. Is it possible to speed this up?
Thanks

Quote

03-01-2016 , 02:12 PM

#26703

maroscz

stranger

Join Date: Mar 2016 Posts: 1

Quote:

Originally Posted by Party_Rep

Week1 was missing the opt in button
PM myself your username and I will ask the promo team to award the relevant ticket - thanks

Hello. I made a twoplustwo account just now, to solve this issue and i cannot send PMs yet. I've send an email to info@partypoker.com and got no response since yesterday.

username: johnywobden

Thanks

Quote

03-01-2016 , 04:06 PM

#26704

cardician

journeyman

Join Date: Jul 2009 Posts: 198

Quote:

Originally Posted by konraad

I'm trying to buy $200 cash since saturday, and I'm still getting this

Quote

03-01-2016 , 04:34 PM

#26705

Poker_Orifice

grinder

Join Date: Mar 2008 Posts: 446

Quote:

Originally Posted by UPAY4DINNER

Didn't (yet) get my Week 2 Powerfest ticket for playing four Week 1 events....?

I haven't received mine either

Was looking forward to using my ticket

Could you please help me with this...

screename: PokerOrifice

tks

Quote

03-01-2016 , 04:36 PM

#26706

UPAY4DINNER

Pooh-Bah

Join Date: May 2014 Posts: 4,753

Quote:

Originally Posted by Poker_Orifice

I haven't received mine either

Was looking forward to using my ticket

Could you please help me with this...

screename: PokerOrifice

tks

Send Colette a PM and you should get sorted.

I did.

Quote

03-02-2016 , 04:30 AM

#26707

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by Lancelot86

Still havent got the ticket and would really like to play the 22$ tournament that starts at 20:00 cet today. Is it possible to speed this up?
Thanks

Sorry its a manual process to check all who are claiming and add the ticket
You should have received this at some point last night

Quote:

Originally Posted by maroscz

Added to the list for today

Quote:

Originally Posted by Poker_Orifice

I haven't received mine either

Was looking forward to using my ticket

Could you please help me with this...

screename: PokerOrifice

tks

Added to the list

Thanks

Colette

Quote

03-02-2016 , 04:35 AM

#26708

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by ttowns86

I believe I may be eligible for this as well username is SaTiVa4200.

Added on the list

Quote:

Originally Posted by cardician

I have again raised this as urgent - apologies for the delay.
I will push for resolution ASAP

** Update re: Store > I have spoken with the team and the issue has been identified and will be resolved ASAP
Thanks for bringing this to my attention and your patience

Last edited by pokerColette; 03-02-2016 at 04:48 AM.

Quote

03-02-2016 , 06:09 AM

#26709

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Hi all

The store issue for cash purchases has been resolved in full

Colette

Quote

03-02-2016 , 07:11 AM

#26710

GazzyB123

Pooh-Bah

Join Date: Jan 2012 Posts: 5,998

^ just checked and it is now working. Ty Colette!

Quote

03-02-2016 , 09:11 AM

#26711

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

** powerfest update **

Hi all

Our Middleweight week is well underway
Today we have 3 events lined up for you

Event#49 - $40K GTD Bounty $55 buy in 20:00CET
Event#50 - $10K GTD Turbo $22 buy in 21:00CET
Event#51 - $10K GTD $22 buy in 23:00CET

Win your share of $60K up for grabs!

As always you can view the full schedule here >

https://www.partypoker.com/whats-goi...powerfest.html

Good luck all!

Colette

Quote

03-02-2016 , 10:22 AM

#26712

svpl

newbie

Join Date: Dec 2011 Posts: 27

Quote:

Originally Posted by Party_Rep

Hi all

The store issue for cash purchases has been resolved in full

Colette

Quote

03-02-2016 , 11:30 AM

#26713

danielesp

journeyman

Join Date: Aug 2009 Posts: 384

Colette is this bonus (PP2016) still working??

Deposit $20 get $5.50 Jab ticket
Deposit $50 get $22 Contender ticket
Deposit $200 get $109 Uppercut ticket

Quote

03-02-2016 , 01:41 PM

#26714

sirin

veteran

Join Date: Mar 2011 Posts: 2,002

Quote:

Originally Posted by traudi1959

How can i get away the "casual cash game tables" from my watlist preferences?

i just wanna be on the waitlist for the standard tables!

+1.

As it stands the waiting list effectively doesn't work about 1/2 the time because of this problem.

Quote

03-02-2016 , 02:26 PM

#26715

neomorf

journeyman

Join Date: Feb 2009 Posts: 220

Quote:

Originally Posted by Party_Rep

Hi all

The store issue for cash purchases has been resolved in full

Colette

Hi Colette,

Am I only allowed to buy one $500 cash a week??? :O or is it another bug?

Quote

03-02-2016 , 02:33 PM

#26716

JohnCleese

old hand

Join Date: Aug 2012 Posts: 1,935

I've got the week 2 mission but it doesn't seem to complete

Quote

03-02-2016 , 03:42 PM

#26717

UpThePosh

centurion

Join Date: Nov 2009 Posts: 131

Think somebody has set up the payouts wrong on this?!

Quote

03-02-2016 , 05:57 PM

#26718

isplashcranberrys

old hand

Join Date: May 2011 Posts: 1,407

Quote:

Originally Posted by JohnCleese

I've got the week 2 mission but it doesn't seem to complete

Mine has completed but I didn't receive ticket yet, nor for 1st week's work. @Colette, you should have my screenname, please help. Thanks.

Quote

03-02-2016 , 11:59 PM

#26719

Poker_Orifice

grinder

Join Date: Mar 2008 Posts: 446

Quote:

Originally Posted by Party_Rep

Added to the list

Thanks

Colette

Thanks. I've received mine now.

Quote

03-03-2016 , 03:52 AM

#26720

JohnCleese

old hand

Join Date: Aug 2012 Posts: 1,935

Rubbish implementation of the powerfest missions then... I imagine you're having to deal with plenty of emails about it. It's little things like that which annoys people.

Has anyone got that picture Coxquinn posted of Partys software team? They look like they're auditioning for the walking dead.

Quote

03-03-2016 , 04:48 AM

#26721

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by danielesp

Colette is this bonus (PP2016) still working??

Deposit $20 get $5.50 Jab ticket
Deposit $50 get $22 Contender ticket
Deposit $200 get $109 Uppercut ticket

No - the above conditions are not linked to the bonus code you stated
This is not active

Quote:

Originally Posted by neomorf

Hi Colette,

Am I only allowed to buy one $500 cash a week??? :O or is it another bug?

1 per week - if you click on the item to wish to purchase in the store - it will state the condition - this is restricted to once per week

Quote:

Originally Posted by JohnCleese

I've got the week 2 mission but it doesn't seem to complete

Did you opt in? Week2 is opt in only and will credit tickets end of week

Quote:

Originally Posted by isplashcranberrys

Mine has completed but I didn't receive ticket yet, nor for 1st week's work. @Colette, you should have my screenname, please help. Thanks.

Week 2 is opt in only - you will not be applicable if you did not opt in

Week1 - I need your username to credit the ticket - this is added manually due to an issue last week with the opt in functionality

Quote

03-03-2016 , 04:55 AM

#26722

JohnCleese

old hand

Join Date: Aug 2012 Posts: 1,935

I've started the week 2 mission if that's what you mean by opted in, but, according to the lobby I've made no progress on the mission.

Quote

03-03-2016 , 05:01 AM

#26723

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

*sigh*

Ok - thanks for bringing this to my attention - I will follow up with the promo team
I can see you have completed 4 tourneys and the mission should update - leave it with me

Quote

03-03-2016 , 05:06 AM

#26724

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by UpThePosh

Think somebody has set up the payouts wrong on this?!

This is not yet set up fully - so yes - the payout structure is incorrect - please disregard

Thanks

Colette

Quote

03-03-2016 , 05:24 AM

#26725

daChimp

Carpal \'Tunnel

Join Date: Nov 2009 Posts: 7,350

Quote:

Originally Posted by Party_Rep

*sigh*

Ok - thanks for bringing this to my attention - I will follow up with the promo team
I can see you have completed 4 tourneys and the mission should update - leave it with me

Why am I just seeing this now (facepalm).

Does a re-entry count as 2, or do they need to be unique entries?

Quote

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