Yea I don't get the new reply from Collette of "data privacy" - she previously confirmed at least if action was taken or not, now it's like "ugh sorry data protection issues we can't confirm or deny anything"

In fact I've been getting the same response from the partypoker security team over email - it's like they don't want any feedback on the issue!

feels like party is set up to house bots with all the secrecy. who even wanted rid of a lobby were you could see all the players in FF game mode?

I can not unlock the account nor return your funds
You need to contact the customer service team directly and discuss with them - I am unable to assist


Its not an item on the priority list however it has been discussed and may be something we implement down the line when other, urgent items are completed


No - however the 1st stage in the MAC updates should launch at the same time with the new look and feel launched for windows previously implemented for MAC users
Going forward we will launch multiple MAC updates and hopefully be synced and up to date by August/September


I do feel we have offered plenty of notice for players announcing our plans for the coming year late Jan including all series and leaderboard promotions
I apologize if it doesn't suit your personal circumstances, however, that's out of our control

I will re-raise it with the team
Can you confirm your username so I can look into your previous reports and find out why action was not taking from your email - this is a concern I owuld like to raise with CS management


I have never stated which action was taking with singular accounts or shared usernames of those found to be using 3rd party tools - this is against our privacy data rules and would be a direct violation of our T&Cs
I have always stated - "yes we will look into it" or "it has been shared with the relevant teams"
I understand your frustration no further information can be shared however there is little I can do

We have many times - on this thread or via the poker press - stated our stance on those using 3rd party tools etc and we will continue to improve our processes and take action on those found to be in violation of our T&Cs

We have many times thanked players and encouraged open communication regarding suspect accounts - in our last statement in this thread we provided a direct email address for players to share any concerns
Our Risk team will also continue to montiro the thread and investigate any open concerns raised via 2+2


Thanks

Colette

Colette!???
Why no response about bot?
Why partypoker security team impotent???
Do not skip the most important problem!

It’s a sad reflection of the state of online poker when long standing cheating/botting is taking place and its flat out IGNORED by an employee here and pretty much all of security. Corruption is running rampant. Where are the regulators? When did ignoring issues and hiding them through software and policy changes become a viable option continuing to allow the advancements of this cheating rather then stopping it. All this employee posting here has done is ignore bots and state meaningless rhetoric about how third party tools are banned. Yet it keeps going on. Your words mean nothing. Its like a bank that keeps getting robbed and money stolen from its customers and the bank manager keeps saying after every robbery - “robbing this bank is against the law. If you know any robbers let me know”

Whats the effin point

I don't really think it's the right move to be bashing at Colette. Sure, it's annoying to get the answers we get from her regarding bots, cheating and all that kind of stuff BUT it's not like we can push her against the wall like had she been the CEO or in any other way had mandate to enforce punishments. She's a Party rep and I'd guess she feels pretty ignored as well when trying to move complaints up the company chain lol.

That said - lol @Party's enforcement of rules and game monitoring.

Its being looked into - it was raised with the team and they will investigate

Thanks

Does anyone know if there is collusion on sngs especially those double sngs?

There is undeniably a major botting problem at the mid/high stakes HUSNG hypers. Bucksbox = confirmed bot, but there are many others (especially group from hungary). I'm sorry to say these games are clearly not policed in the slightest. Would be nice if something was done about his ...

Can you please implement a "Block Image" option for player avatars? That spider avatar is so tilting and there's no way to get rid of it.

Okey thanks. Few more bots:
Rocks99999
Randomnizer
XAPPUGA
lazzzy66
GreatGodCthulhu
(list is not exhaustive)

In the next software update - approx 24th Feb - there is an option to remove the avatars from your preferred table layout



Thanks - will add these to the list and ensure they are looked into

Kr

Colette

Concerning the Fastforward Rake race from the Midstakes.

Mister PHWDS is leading the pack atm with 781.56. The guy in second place has 300!!! points less at the moment.

To give you guys a fair view, I played 2000 hands today with a 16% 3b and just managed to earn 108 points. How the hell can PHWDS already have 781.56 points after just 16 hours of playing ?

I think he won the earlier races aswell..........

He plays postflop big pots and pays rake? You for some reason believe that 3betting a ton is a good strategy to pay rake.

it is not like we pay party to make a game and play on it..is't not only the rake or fees but your whole stack !
pff bots,scam,collusion...incredibly low total roi ....i mean such a poor product but they can afford loads of investment in the game !
so if you having skill in poker ...take that in the butt to make up for it

might be a dumb question but are we allowed to run a hud while playing fast forward gams on holdem manager?

Makes sense, although it did look quite suspicous to me that he was ahead with such a big margin...

can confirm 3 bettin a lot is not the way to pay rake fast haha I won the rake race couple days ago and I was just goin to the flop everyhand with garbage even towards the end of it to make sure I locked up the win

Why do not you do that a winning ticket worth for example $ 22, can I use for each tournament MTT 22 $?
I would like to be able to play a tournament for example Contender 22 $, or Counterpunch 55 $, or any MTT PLO tournament for 22 $ and there are no satellites to such tournaments
I think that satellites for these tournaments would be quite popular
Apparently, you listen to the comments of players, so listen and understand mine.

They really don't listen to the comments of players. Everyone knows they use these tickets to feed into the higher buyins (109+) and completely ignore the micros.

It's almost common sense that a good microstakes ecosystem fosters more recs and in turn helps the mid/high stakes, but Party doesn't seem to care at all about this. The micro tournaments get 0 attention, rakeback is eliminated for low volume micro players and the satellite system is god awful.

Here's a genius idea Party, if you don't want your flagship tourney to overlay by over 100,000$, maybe you should actually put sattys in place that actually allow micro players to get into the tourney. An 8$ into a 44 or 4$ spin and go that produces 8$ tickets is not as effective as running a micro mega sat. Rec players do not want to play a spin and 2 MTT's to get into a tourney. Combine this with 6 max sngs and the 44 mega, and you'd have yourself a tourney.

PHWDS winning the third straight rakerace in 3 days?
playing 72 hours nonstop or botter getting too greedy?

Does someone actually beat FF50 100 over a large sample right now ? havent played there in ages and was thinking about depositing but the bot situation kinda prevents me

A question regarding note taking.
When you try to take a note on someone just before they bust out of the tournament and you press the 'save' button on the note after they bust, does it even save the note?
There is no indication whether the note was saved or not in this instance and i really don't feel like taking notes like that for nothing.

Thanks

Anyone else having troubles logging in at the moment? I'm getting "Page failed to load." message on my login window...

people in the 10nl rakerace winning with 220 points lol. that's surely 20-24 hours of play!