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09-07-2016 , 09:53 PM
Will there be any other satellites to the wpt montreal $3850 main event other than the 109 and 530 sats?
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09-08-2016 , 04:39 AM
Quote:
Originally Posted by JohnCleese
According to cardhelponline I was charged 3GBP for my ATM withdrawal on 5th September. Is it free for some countries only?
Is an ATM withdrawal not to an actual bank ATM? Can you double check your bank statement
All our withdrawals are fee free
Are you withdrawing in a differnect currency - some banks charge for the conversion


Quote:
Originally Posted by andreasta54
What's Party Poker's policy on HUDs? Is it allowed, and, if yes, which and one which table types?
Yes - seating scripts and other predatory tools are not permitted

Quote:
Originally Posted by Furo86
Hey Colette!
You have some new SnG Hero limit that will give back tournament tickets (25$ buyin). I can`t find any info on the amount of rake on those sngs, can you help me? Don`t want to use a calculator now for that
See answer below from the other guy

Quote:
Originally Posted by YouSureSir
HUDs are fine, for a few more weeks anyways.
?

Quote:
Originally Posted by mk1988
Will there be any other satellites to the wpt montreal $3850 main event other than the 109 and 530 sats?
Unlikely - the same format has been used as per our previous Montreal events
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09-08-2016 , 09:07 AM
why cant i play on partypoker.fr as a german citizien whereas on pokerstars.fr and winamax i am allowed to? that doesnt make sense
thanks
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09-09-2016 , 03:51 AM
Quote:
Originally Posted by Party_Rep

Regarding the bet slider issue - this has been resolved in full and an update this morning has rectified the issue

Thanks

Colette
No, regarding the TimeBank on FF Tables. Correct me if im wrong but it seems that the extended TB that has been present last few weeks (30second + 15s) was a update bug? And now when it get back to 8 sek it will stay that way.....?
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09-09-2016 , 04:14 AM
Quote:
Originally Posted by RobengoSini
why cant i play on partypoker.fr as a german citizien whereas on pokerstars.fr and winamax i am allowed to? that doesnt make sense
thanks
partypoker.fr is for French citizens living in France only
As for what other sites do - I will not comment on their policies

Quote:
Originally Posted by Seq
No, regarding the TimeBank on FF Tables. Correct me if im wrong but it seems that the extended TB that has been present last few weeks (30second + 15s) was a update bug? And now when it get back to 8 sek it will stay that way.....?
It was an error - yes and has now been resolved
The time bank for these games is under review though very unlikely to return to 30 secs - this was never a planned change
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09-09-2016 , 08:07 AM
is there an oppertunity that i dont get automatically seated if i use the "take the seat" button from the waiting list?

i just want to open the table...and then decide if i wanna seat down or not!
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09-09-2016 , 11:33 AM
Quote:
Originally Posted by Party_Rep


The time bank for these games is under review though very unlikely to return to 30 secs - this was never a planned change
Could you then at least make it 15/20 secs? The current situation is pretty extreme, multi tabling and faced with a difficult decision, it is just so easy to time out..

Also, has anyone here experienced a bit more lag/more software issues now during Powerfest? I myself have experienced quite a bit of lag, and the Party Poker app has also force quit several times. Would love for this (especially the latter) to be sorted out.

Thanks
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09-10-2016 , 10:37 AM
Will feather- and middleweight tournaments get an increase in guarantees next week in the same way some high rollers and heavyweights did this week?
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09-10-2016 , 02:02 PM
I finished in 26th place in the Featherweight leaderboard and haven't received the frozen bonus from the PowerFest promo. I finished in the money in event #26 and it's been over 72hrs since that tourney finished.
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09-10-2016 , 08:21 PM
What is the best table theme software for party? To make graphics better, converts chips to bb, bet sizing etc
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09-11-2016 , 01:03 PM
Quote:
Originally Posted by Party_Rep
It was an error - yes and has now been resolved
The time bank for these games is under review though very unlikely to return to 30 secs - this was never a planned change
"soulread"

But anyways, error or not, Im happy that it came up cause that 30sec change has so positive feedback that maybe you will start to do smth about it and extend that FF Timebank? Imho FF is not about how fast you can fold your hand, but about to have opportunity to do it PREFLOP if it not suits you....not be sitouted postflop due to lack of time for you decision. And also compare that format to other poker clients they have waaaay more timebank in those games....
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09-11-2016 , 04:07 PM
whats the deal with

1. Random crashes?

2. Not being able to sit back in after a crash? eg. When you click the seat you cant sit down.

3. Support promising to reply via email then never replying

Seriously, sort it out it's been going on for far too long
[PartyPoker] Ex-Official thread Quote
09-11-2016 , 04:28 PM
Does the poker client send log files to the programmers automatically when the client disconnects me from the server (without unregistering me from SNG Hero tables), loads the server status webpage in my browser saying that Party's servers are operating 'very good' and, half a minute later, reconnects me but the player feedback form never appears? If not, where on the disk is the place where log files are written that can be sent to the support?
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09-11-2016 , 11:37 PM
Not sure if this will be relevant to anyone else, but watch out for the Party Poker Million ticket HERO sngs. The description states that the prize pool consists of "a randomly selected prize of either a tournament ticket worth 55, 109, 1050 or an 8000$ package".

What it doesn't state, is that these tournament tickets are not regular tickets, they're only for the sattys to the main event. Complete garbage writing by their software, and support was equally ridiculous when asked if it could be exchanged for a regular ticket due to the misunderstanding.
[PartyPoker] Ex-Official thread Quote
09-12-2016 , 01:19 AM
Quote:
Originally Posted by traudi1959
is there an oppertunity that i dont get automatically seated if i use the "take the seat" button from the waiting list?

i just want to open the table...and then decide if i wanna seat down or not!
??!!
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09-12-2016 , 01:58 AM
I hope SNG Hero promotion (5 for1) comes back again. Great promotion, congratulations!
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09-12-2016 , 02:43 AM
Quote:
Originally Posted by traudi1959
??!!
nope
[PartyPoker] Ex-Official thread Quote
09-12-2016 , 03:23 AM
Quote:
Originally Posted by andreasta54
Could you then at least make it 15/20 secs? The current situation is pretty extreme, multi tabling and faced with a difficult decision, it is just so easy to time out..

Also, has anyone here experienced a bit more lag/more software issues now during Powerfest? I myself have experienced quite a bit of lag, and the Party Poker app has also force quit several times. Would love for this (especially the latter) to be sorted out.

Thanks
The team are reviewing the time bank for FF as I said
Regarding the lag we have had very few issues - can you ensure you have the latest version of the software udpated, clear cache and cookies and do a full restart

Quote:
Originally Posted by Assassin666
I finished in 26th place in the Featherweight leaderboard and haven't received the frozen bonus from the PowerFest promo. I finished in the money in event #26 and it's been over 72hrs since that tourney finished.
Has this now been updated?
I will ask the promotional team to review

Quote:
Originally Posted by Seq
"soulread"

But anyways, error or not, Im happy that it came up cause that 30sec change has so positive feedback that maybe you will start to do smth about it and extend that FF Timebank? Imho FF is not about how fast you can fold your hand, but about to have opportunity to do it PREFLOP if it not suits you....not be sitouted postflop due to lack of time for you decision. And also compare that format to other poker clients they have waaaay more timebank in those games....
As above - its under review
[PartyPoker] Ex-Official thread Quote
09-12-2016 , 03:38 AM
Quote:
Originally Posted by Tilltard
Not sure if this will be relevant to anyone else, but watch out for the Party Poker Million ticket HERO sngs. The description states that the prize pool consists of "a randomly selected prize of either a tournament ticket worth 55, 109, 1050 or an 8000$ package".

What it doesn't state, is that these tournament tickets are not regular tickets, they're only for the sattys to the main event. Complete garbage writing by their software, and support was equally ridiculous when asked if it could be exchanged for a regular ticket due to the misunderstanding.

The game is clearly labelled partypoker Millions - the promo page clearly states the aim is to award tickets for the Caribbean poker party and to help players secure a package for the Caribbean
All info is found here >
https://www.partypoker.com/whats-goi...arty-main.html

Its clearly a promo geared towards the CPP and therefore tickets are not exchangeable for generic tickets
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09-12-2016 , 05:24 AM
First of, thanks for the Carribean Poker Party promo. I do have some issues about it tho.

I have won two packages and the communication with http://www.dusktilldawncasinonottingham.com/ is impossible. They wont reply any messages about the package. I have tried to contact them for 2 weeks now and I dont get any reply from them.

I will probably want to sell the 2nd package, and I'm not sure how to do it when they dont reply my emails. Could you please find out what is taking them so long to reply messages?

-Pete
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09-12-2016 , 05:46 AM
Quote:
Originally Posted by peteyy
First of, thanks for the Carribean Poker Party promo. I do have some issues about it tho.

I have won two packages and the communication with http://www.dusktilldawncasinonottingham.com/ is impossible. They wont reply any messages about the package. I have tried to contact them for 2 weeks now and I dont get any reply from them.

I will probably want to sell the 2nd package, and I'm not sure how to do it when they dont reply my emails. Could you please find out what is taking them so long to reply messages?

-Pete
Hi Pete

I need some info to help - mainly your user name
Can you PM myself

The team have recently been in Canada for the recent Grand Prix event in Montreal - this may have caused a delay however the team should have reached out to advise

Can you confirm your username and email and I will follow up and ask them to reach out to you ASAP
Please confirm your email is also the same as you have registered with your party account

Correct - DTD are dealing with the contact for this event not our usual team

I am sure we can open the contact lines and get your issue resolved quickly

I may see you on the beach

Colette
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09-12-2016 , 08:48 AM
when Power Plus cash prize will be paid for heavyweight powerfest leaderboard?
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09-12-2016 , 10:46 AM
Quote:
Originally Posted by Party_Rep
The game is clearly labelled partypoker Millions - the promo page clearly states the aim is to award tickets for the Caribbean poker party and to help players secure a package for the Caribbean
All info is found here >
https://www.partypoker.com/whats-goi...arty-main.html

Its clearly a promo geared towards the CPP and therefore tickets are not exchangeable for generic tickets
It doesn't matter what the sng is called, nor that an event page states something different, the description of the sng it self says "A randomly generated prize of tournament tickets of 55, 109, 1050 or a 8000 package".

You did not state "CPP tournament ticket" or "Satellite Ticket".
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09-13-2016 , 03:51 AM
Quote:
Originally Posted by Tilltard
It doesn't matter what the sng is called, nor that an event page states something different, the description of the sng it self says "A randomly generated prize of tournament tickets of 55, 109, 1050 or a 8000 package".

You did not state "CPP tournament ticket" or "Satellite Ticket".
I will share your feedback however I disagree
The game is aimed at winning a CPP package so makes sense to award CPP ticket feeders not generic

If we have a powerfest SNG - it will award powerfest tickets as a prize
Same if we have a Sunday Main promo - it will award tickets for the Sunday Main
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