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08-28-2016 , 02:26 PM
Quote:
Originally Posted by anti_hero
Could you please add an option to turn off the tournament announcements?

They frequently bug and flicker uncontrollably without going away unless you close the table...

well or maybe just fix this annoying bug
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08-28-2016 , 03:59 PM
Is it possible to get tickets back? I didn't manage to use my tickets since I was away and I didn't see the info that they are expiring after 7 days
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08-29-2016 , 03:54 AM
Quote:
Originally Posted by fcb
Hi,
short question about the bwin August1000 Bonus.
In the software I read 2 different requirements for clearing the bonus.
Are you able to tell me how many Points I have to collect to receive 1 Bonus Euro?
In the software is written:
6 points per 1 Euro and
10 points per 1 Euro.
What is correct?
Furthermore how many days do I have to clear the bonus?

Thx in advance.
Keep up the good work Colette
You need to contact bwin customer service for bwin bonus details - I do not have the info to share


Quote:
Originally Posted by anthonybond2
I have had client crash twice in last 2 days, never happened before.
Yesterday was sitting on ~55k at 1200bb in $22 1,500gtd starting at 10am AET, client crashed and couldnt get back on for couple of hours while 888 and Stars working fine.
Today i was heads up in the $22 3k gtd at 8am AET, outchipped anywhere from 1.5-2 to 1 and got kicked of client again. Pokerstars and 888 working. Once again, conveniantly couldn't log back in til i bust in 2nd. Slightly tilted, to say the least.
Screen name is same on here.
Please reach out to customer service for any disconnection claims - they will be able to review and assist

Quote:
Originally Posted by Dubnjoy000
Collette, I remember you mentioning a while back that once an account was disactivated for 6 months, one could register a new account through an affiliate. Am I getting this right? My account has been inactive for almost 4 months (have cashed out my funds and not logged in since), so would my situation apply?

Thx
No - this is incorrect and new accounts can only be created in exceptional circumstances or if the account has genuinely been inactive - you can not simply create a new account to take advantage of affiliate offers
Also- your account has been inactive 4 months not 6 months and it not deemed as fully inactive
For further details and confirmation please contact customer service regarding account issues

Quote:
Originally Posted by Lessu
Anyone know if FF counts to promo?
No

Quote:
Originally Posted by maru
Is it possible to get tickets back? I didn't manage to use my tickets since I was away and I didn't see the info that they are expiring after 7 days
No - promotional tickets are valid for 7 days only and will not be replaced if unused Info and expire is available under My Account > My Tickets

Thanks

Colette


^^^

Quote:
Originally Posted by Lessu
Anyone know if FF counts to promo?
Hi

I answered this incorrectly in my last post - FF DO count towards the leaderboards
Apologies for my incorrect response earlier

Colette

Last edited by Mike Haven; 08-30-2016 at 10:05 AM. Reason: 2 posts merged
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08-29-2016 , 04:56 AM
Thanks Lessu and LikeAA... I'm just blind sometimes
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08-29-2016 , 08:31 AM
Quote:
Originally Posted by Party_Rep


No - promotional tickets are valid for 7 days only and will not be replaced if unused Info and expire is available under My Account > My Tickets

Thanks

Colette
Hi Colette, I am not talking about promo tickets.

I won $22 tickets playing $5,50 satellites
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08-29-2016 , 09:39 AM
All,

We have planned poker maintenance tomorrow - Tuesday August 30th - between 07:00 CET and 08:30 CET
This will impact ALL of our services - cash games, SNGs, fastforward and MTTs.
Our poker team will be updating our tournament schedule to ensure no tournaments will commence between downtime and you will notice a reduced schedule prior to the event

We hope to be up and running before 08:30CET

Thanks,
Colette

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08-29-2016 , 10:25 AM
@Colette, I noticed the Powerfest Mini has mostly re-entry tournaments. Which entry counts toward the leaderboard, the first one, or last one?

Also, any new word if Powerfest will have tournament tickets for sale in the store?
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08-29-2016 , 10:50 AM
Quote:
Originally Posted by isplashcranberrys
@Colette, I noticed the Powerfest Mini has mostly re-entry tournaments. Which entry counts toward the leaderboard, the first one, or last one?

Also, any new word if Powerfest will have tournament tickets for sale in the store?
Both will count toward the leaderboard for re-entry tournaments - this is how our previous leaderboards have worked

There will be ticket packages in the store for powerfest though I have no further details
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08-29-2016 , 12:04 PM
Quote:
Originally Posted by Party_Rep
Both will count toward the leaderboard for re-entry tournaments - this is how our previous leaderboards have worked
Is this right? Does this not imply that one could potentially get more total points for finishing in a lower position than someone else because of the points achieved for the other entries? Could be that I have misunderstood the manner in which points are calculated (which I by the way was not able to find anywhere), but I am right this seems odd. If attempting to do well in the totalt leaderboard, one is better off busting and re-entering (twice even) than just making it through late reg on one entry?

If the amount of points earned for low, pre-late-reg-closing finishes is so low that they are basically negligible, this is not as concerning, but still something that should be looked at IMO.

Thanks
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08-29-2016 , 12:08 PM
Quote:
Originally Posted by andreasta54
Is this right? Does this not imply that one could potentially get more total points for finishing in a lower position than someone else because of the points achieved for the other entries? Could be that I have misunderstood the manner in which points are calculated (which I by the way was not able to find anywhere), but I am right this seems odd. If attempting to do well in the totalt leaderboard, one is better off busting and re-entering (twice even) than just making it through late reg on one entry?

If the amount of points earned for low, pre-late-reg-closing finishes is so low that they are basically negligible, this is not as concerning, but still something that should be looked at IMO.

Thanks
counting for multiple entries does seem really odd
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08-29-2016 , 12:26 PM
Quote:
Originally Posted by Lessu
Anyone know if FF counts to promo?
Quote:
Originally Posted by Party_Rep

No

Thanks

Colette
Quote:
Originally Posted by Party_Rep
Hi

I answered this incorrectly in my last post - FF DO count towards the leaderboards
Apologies for my incorrect response earlier

Colette
So you did answer my question originally. You did not know

Thanks for clearing it up
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08-29-2016 , 01:53 PM
partypoker deceives casino players
I came into casino and saw a new action of "£10 of risk-free". I introduced the deposit, but did not find the slot of "theme park tickets". as I understood slots of netent are not available to me in party though in other casinos I play netent. before partypoker and partycasino were good institutions, now they went down to the level of swindlers, they just deceive players.

Quote:
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08-29-2016 , 04:10 PM
Quote:
Originally Posted by vmaxvn
partypoker deceives casino players
I came into casino and saw a new action of "£10 of risk-free". I introduced the deposit, but did not find the slot of "theme park tickets". as I understood slots of netent are not available to me in party though in other casinos I play netent. before partypoker and partycasino were good institutions, now they went down to the level of swindlers, they just deceive players.
Quote:
Originally Posted by isplashcranberrys
-don't ever play on casino/slots even if you get a 'bonus' or 'free money' for those games, a lot of fine print in casino promos, it's never worth it[/I]
I said it a year ago and it's still true today. I hope you didn't lose much.
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08-29-2016 , 05:27 PM
I lost my connection twice in the last hour for a few minutes each time. There is nothing wrong with my internet connection because I was logged into 4 other poker sites and none of them had a connection problem.


...Just lost it again, for the third time!

Last edited by Adjusted; 08-29-2016 at 05:39 PM.
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08-29-2016 , 09:26 PM
Quote:
Originally Posted by Adjusted
I lost my connection twice in the last hour for a few minutes each time. There is nothing wrong with my internet connection because I was logged into 4 other poker sites and none of them had a connection problem.


...Just lost it again, for the third time!
I usually never get connection problems, but today i dc'd for like 1 min and got sat out at all tables.
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08-29-2016 , 11:31 PM
Hey Colette!

5,50$ Tickets from the bet promotion have not been added.
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08-30-2016 , 12:51 AM
Quote:
Originally Posted by danielesp
Hey Colette!

5,50$ Tickets from the bet promotion have not been added.
+1, still haven't got it from 2 weeks ago
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08-30-2016 , 04:30 AM
Quote:
Originally Posted by danielesp
Hey Colette!

5,50$ Tickets from the bet promotion have not been added.
Quote:
Originally Posted by isplashcranberrys
+1, still haven't got it from 2 weeks ago
It was a bank holiday yesterday so likely the team are catching up today and tickets should be added by EOD
If you are missing tickets from two weeks ago - I suggest you contact Customer service with the details and they can follow it up with the promo team
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08-30-2016 , 04:55 AM
Quote:
Originally Posted by isplashcranberrys
I usually never get connection problems, but today i dc'd for like 1 min and got sat out at all tables.
Happened to me recently playing mtts several times , funny thing when i got back at tables after 1 minute , everybody else was still playing , so seems like i was the only who got disconnected , wierd
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08-30-2016 , 11:58 AM
Quote:
Originally Posted by MeCrazyUSane
Happened to me recently playing mtts several times , funny thing when i got back at tables after 1 minute , everybody else was still playing , so seems like i was the only who got disconnected , wierd
Yup. same with me. When I got back everybody else was OK.

I ended up min-cashing because I lost so many chips during the disconnect.
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08-30-2016 , 12:05 PM
Hi Party Poker ,

I play in Brazil, especially at dawn and saw that will start the series Powerfest again so that the other times had satelites $ 22 to $ 109 with guaranteed 5vagas , but now only has three guaranteed seats , the Brazil is hoping to return the 5 vacancies guaranteed in satelites $ 22 , this will be possible? thank you
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08-30-2016 , 01:34 PM
I think there is a bug after the new update today.... whenenever I switch from playing from my PC then to my iphone and try to get back to my PC it says:

We detected another account already logged in on from this computer

Even though I have already closed the program in my PC. I have to restart the computer to log in again from my PC.
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08-30-2016 , 02:46 PM
Hi Colette,

My leaderpoints are still showing 0 even thou I played last two days. Can you please check what is the issue.

I was playing 0,10/0,25 ff poker. Un mr4miss
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08-30-2016 , 02:48 PM
After the last update we lost 22 seconds of the timebank at FF tables. We had 30 seconds and now we have only 8 seconds!

I don't like to play like a robot. It would be great to get our 30 seconds back.

Thanks
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08-30-2016 , 03:06 PM
Quote:
Originally Posted by Maximex
After the last update we lost 22 seconds of the timebank at FF tables. We had 30 seconds and now we have only 8 seconds!

I don't like to play like a robot. It would be great to get our 30 seconds back.

Thanks
bumo this

WTF happend with the Timebank....o_O
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