If no new screen names are allowed isn't is a bit odd that every week there are so many new names of regulars and the old ones gone?

or you scope someone with an odd name, but there are 3 or 4 people with very similar names like alexDag1, alexDag111, alexDag119 as a fictitious example

Customer service replied saying it's all good

I am wondering about the Powerfest Mission $530 ticket has been removed?
I completed 3 of the 4 mtts on the 8th and then login yesterday to see some kind error. when i wanted to complete it. my username is greekpimp82

it was from the 6th to the 13th to complete it

I surely did:

Party support response:


What the hell. Obviously i did not opt out. Is there even such option in the software to opt out of a mission?! I did opt in the mission, and did nothing to opt out of it. I played already two of 4 tournaments required. I aim to complete this mission before sunday so i play the 500$ one on sunday with the ticket. Clearly support is not helping here.

I have registering on PartPoker via pocketfives promotion in february: PocketFives has an exclusive offer for our readers in February.

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Then they respon to pocketfives that I have doble accounts.Then I emailed party and pocketfives afert over a month the Party say to me that is they mistake.

[IMG] https://gyazo.com/37c0ccb7d4e2a02c8a2ebb8d8fd5823f [/IMG]

Now that promotions is over what to do I now?Pocketfives dont respond to me.

I played in the "first" powerfest #77 yesterday and this was my fourth 109d tournament this week but I havent recived any 530d ticket for the completed mission

They either dropped it unannounced (thus the huge glitch yesterday) or it is part of the continued Glitch.

Were all the $109 MTTs part of the PowerFest series? They were suppose to be PowerFest 109/215 buyins x 4= $530 ticket for PowerFest

yes they are all powerfest, # 67,68,71,77

As far as I am aware as the tournament was cancelled within the registration period and restarted at 21:30 there will be no ICM
However - please let me follow this up with management and feedback
All players who were in play received a $109 refund when the tournament cancelled

The mission ended on the 8th
If you had opted in prior to the end date - the mission will be active
The mission is not available to opt in after the 8th - this was the planned end date for the week3 mission

If you had opted in prior to the 8th - the mission will be active
There is an issue with the display for active players - as the mission ended the system removed this for all - including those who had opted in
You can check your progress in the transaction history
Once you complete the requirements - the ticket will be awarded


This is a pocket fives forum issues -you need to contact a moderator on there to assist you - this promotion is not ran via partypoker but is exclusive to the forum


Did you opt in via the missions tab prior to the 8th and before you completed the events?
If you have not opted in - you will not receive the ticket
The opt in period ended on the 8th

Can you please PM myself you username and I will ask the promotional team to review

Thanks

Colette

yes I opted in on sunday, so my question is did the tournament yesterday count or not?

the first number 77 did not count. We got our money back and did not pay anything so why should it count?

the second number 77 did count and i got my ticket afterwards.


and anyone wanted to know when the ticket would be awarded.
I got it the second i busted. I dond know if that is the same as when the tournament concludes like collette said. that might be because my english is bad and i did not understand concludes right...

I payed for it with my time spent on it

I would say no - as the tournament was cancelled and did not end in full
However I am awaiting confirmation

Thanks

This is a pocket fives forum issues -you need to contact a moderator on there to assist you - this promotion is not ran via partypoker but is exclusive to the forum

This is your issues,you mistake and tell them that I have duplicate acconut,and you respond over a month when the promotion are over.

If you feel Customer Service is to blame - please contact the relevant team
I do not work within the customer service department

https://www.partypoker.com/contact-us.html

From your post above - the CS team responded and confirmed you do not have a duplicate account
If pocketfives do not respond - there is little I can do. Sorry

So what happens if I fired 2 bullets in the 109 that got cancelled????

The cancelled tournament will not count as it did not conclude
The tournament which restarted will count towards requirements

All players will have received one buy in back - re-entry is not reconsidered for a refund

Any disputes or complaints can be directed to the customer service team for review >

https://www.partypoker.com/contact-us.html

Around 40 people were already knocked out from that tournament before it cancelled. it's being said that the people still in get their buy-in back.

So party just pockets the 40x$109 from a cancelled tournament?

Sorry to say it but breach of player trust and blatant breach of their own mtt cancellation policy T&Cs.

(and I don't want to hear the 'it was still late registration' excuse because that's not in the T&Cs and has not applied to cancelled mtts in the past)

No players who had already left the tournament were awarded a refund
Only players who were active in the tournament at the time of cancellation received a $109 cash refund

** powerfest Heavyweight week **

Powerfest week 3 is already nearly coming to an end
Check out our daily schedule and upcoming events in the blog >

http://www.partypoker.com/blog/powerfest-update.html

Good luck all

Colette

As per above - yes the tournament was cancelled - however we opted to re run the tournament the same evening with the same GTD - it started at 21:30GMT
All players who were active in the tournament at the time of cancellation received a cash refund for the buy in amount $109
This has not happened in the past